Reviews (725)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its easy setup and user-friendly interface, noting its seamless integration with Shopify that simplifies managing product listings and sales channels. The customer support is highly regarded for being accessible and helpful. Merchants also report successful sales and increased visibility due to the app's effective product syncing and valuable advertising opportunities on major marketplaces.
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Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.
Absolutely retarded. I suspect microsoft to be using peoples' information to commit frauds. Based on everything they've told me, I am almost certain of this.
DO NOT USE THIS APP OR ANY APP FROM MICROSOFT, THEY HAVE BEEN COMPROMISED!
Thank you for your feedback. We apologize for the negative experience you have had when using our app. Please don't hesitate to reach out to us at msftadsappsupport@microsoft.com if you continue to have issues when using our app.
wow great app and very easy to set up hope to earn more $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$
Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com
Pretty bad, unfunctional app, with slow and unhelpful support. Will change this review if this situation evolves, but I would steer away from this app if you want an easy setup. Very sub-par compared to the google app. Getting many error codes when setting up campaigns, rendering the app absolutely useless.
_________________________ UPDATE - I was able to fix using the comment left on my review. Not sure why the support team was able to give me these instructions from the start. Honestly, still not a good app for the reasons above.
Thank you for your review. Often when advertisers face issues similar to what you are describing it can be caused by an incomplete conversion tracking setup. Because of this I want to provide the following help documentation that might assist with the issues you have described.
https://help.shopify.com/en/manual/promoting-marketing/analyze-marketing/set-up-bing-ads-conversion-tracking#set-up-conversion-tracking
https://help.ads.microsoft.com/#apex/ads/en/56689/2-500
If you are still facing issues we would greatly appreciate the opportunity to assist. Please reach out to us at msftadsappsupport@microsoft.com.
good experience overall. will buy again.................................................................
Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.
I used this app to help me get my product out there and promote my New fashion line Lou-kanemyshopify.com . I here that Microsoft app can help you get you on your way to better opportunities
Thank you for your review. Glad to hear that we've been able to assist you in growing your business. As always, please do not hesitate to reach out to us if you ever need any assistance or have any questions. Email us at msftadsappsupport@microsoft.com.
The process for signing up for Microsoft ads was quick and efficient! Looking forward to start using their smart shopping ads to compliment the Google shopping ads we are using.
Thank you for your review! We are pleased to hear that you are enjoying the app and finding it helpful for your business.
I would do less than 1 star if possible! My store got banned and flagged for high risk and no one will explain to me what is high risk about my store because according to the "support" team they say it's confidential... it's my store and my account, I verified my information just to be told that they can't tell me whats wrong or how to fix the issue! Complete useless and its sad that they can't even provide real information or at least give a phone number to talk to a REAL person and get an explainnation on the real problem for why they banned your store 1 hour after creating an account!
This was a complete waste of my time and energy that I could have been using for a company that actually help and care for their customers.
Thank you for your feedback. We are truly sorry to hear about the issues you are facing with the charges on your account. Please reach out to us at msftadsappsupport@microsoft.com so that we can better understand the issues you have been experiencing on our platform. We are committed to helping you get set up to start running your ads with Microsoft Advertising.
This app does not function. It just throws errors when trying to connect. How is this so broken.....
Thank you for your feedback. I'm sorry to hear you have been facing issues when attempting to connect through our app. We want to understand the issue you are experiencing, please reach out to us at msftadsappsupport@microsoft.com. We are absolutely committed to helping you get set up successfully on Microsoft Advertising.
I really wanted this to work to reach a broader audience outside of Google Search but it has not been a good experience so far. I keep getting error messages trying to create a smart shopping campaign. Everything seems fine in the Microsoft Advertising side, not sure what is wrong, support is lacking. I sent a note for help to MS support but no response after 5 days. I have had a better experience with Google Shopping and it helps generate a lot of sales. I haven't given up yet but I can't say anything positive yet. I hope I can follow up with better news.
Thank you for your review. Often when advertisers face issues similar to what you are describing it can be caused by an incomplete conversion tracking setup. Because of this I want to provide the following help documentation that might assist with the issues you have described.
https://help.shopify.com/en/manual/promoting-marketing/analyze-marketing/set-up-bing-ads-conversion-tracking#set-up-conversion-tracking
https://help.ads.microsoft.com/#apex/ads/en/56689/2-500
If you are still facing issues we would greatly appreciate the opportunity to assist. Please reach out to us at msftadsappsupport@microsoft.com.