Reviews (734)

Overall rating
4.3
Counts per rating level
  • 65% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, highlighting its seamless integration and quick product syncing. The customer service receives high praise for being helpful and personal. It effectively expands sales and market exposure by accessing major marketplaces directly, and its cost-effectiveness is beneficial for boosting sales, particularly for new or smaller businesses.

January 17, 2022

I'm still waiting for my product to sync so it taking some time. Honestly i don't know how good it works until i can actually create a campaign.

YLL Clothing
United States
About 1 hour using the app
Microsoft replied January 18, 2022

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

June 29, 2021

I was encountering errors and it also appears the tracking code failed to install on any pages (I had to install a Chrome Extension to figure this out).

The Nue Look | At Home
United States
About 23 hours using the app
Microsoft replied August 24, 2021

Thank you for this valuable feedback. I'm sorry to hear that you were facing errors, and other difficulties when setting up the tracking code in the app. If you are still facing issues we would greatly appreciate the opportunity to assist. Please reach out to us at msftadsappsupport@microsoft.com. We are absolutely committed to helping you get set up successfully on Microsoft Advertising.

November 14, 2023

I believe Microsoft Channel will be an invaluable partner to my success!

criminaljusticereformationalliance
United States
35 minutes using the app
Microsoft replied November 15, 2023

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

January 30, 2023

Very easy. Helpful and informative. Great for advertisement. Looking forward to future sales and success

GoodLife Expressions
United States
29 minutes using the app
Microsoft replied February 1, 2023

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

June 22, 2021

This freaking company has declined my Shopify store stating the store is HIGH RISK to other advertising companies/customers. This is ridiculous and it didn't take few seconds to set it up but more like an hour plus 2 hours of trying to fix the issue. Nobody needs this shitty platform/app when you can advertise using FB, Google, Bing, etc. Perhaps this is why this platform/app has such bad reviews and will get more of them coming up. Stay away!!

AMAZING GARDEN
United States
About 4 hours using the app
Microsoft replied August 23, 2021

Thank you for sharing your feedback with us. I apologize that you've faced some difficulties while using our app. Our Team has been looking at the scenarios you described in your feedback. There have been changes made which should help with the issues you have mentioned.

Moving forward you shouldn't experience the same difficulties with Microsoft Advertising. If there is anything else we can assist with please reach out to us at msftadsappsupport@microsoft.com. We are absolutely committed to helping you get set up successfully on Microsoft Advertising.

Edited August 15, 2022

Update: I have contacted their support team through email as suggested below. The answer remains the same - I do not have the right to know the reason. They block your account without any reason. Unfortunately, there is no transparency here. They will tell you that you don't have the right to know the reason.

Nutra Moment
United States
About 3 hours using the app
Microsoft replied July 18, 2022

Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at msftadsappsupport@microsoft.com so we can investigate this.

June 24, 2023

Great App. Easy to use. Would recommend any new store owner try this out as it is free to install this.

Gray Gauntlet Games
United States
15 minutes using the app
Microsoft replied June 26, 2023

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

February 12, 2021

Was easy to follow through the steps to setup account, authenticate and get connected. No problems throughout the process.

The Peridot Pig
United States
15 minutes using the app
Microsoft replied February 27, 2021

Thank for your review! We're so glad you're enjoying the app and am finding it useful. If you should have any additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

September 10, 2023

Everything.

SvberStvnerz
United States
14 minutes using the app
Microsoft replied September 12, 2023

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions

January 13, 2021

Pretty easy to set up. Let's see how it actually works in regards to ROI for promoted products. Time will show :)

Fire Fit Designs
United States
12 minutes using the app
Microsoft replied February 27, 2021

Thank for your review! We're so glad you're enjoying the app and am finding it useful. If you should have any additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.