Reviews (725)

Overall rating
4.3
Counts per rating level
  • 65% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, noting its seamless integration with Shopify that simplifies managing product listings and sales channels. The customer support is highly regarded for being accessible and helpful. Merchants also report successful sales and increased visibility due to the app's effective product syncing and valuable advertising opportunities on major marketplaces.

February 12, 2021

Was easy to follow through the steps to setup account, authenticate and get connected. No problems throughout the process.

The Peridot Pig
United States
15 minutes using the app
Microsoft replied February 27, 2021

Thank for your review! We're so glad you're enjoying the app and am finding it useful. If you should have any additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

September 10, 2023

Everything.

SvberStvnerz
United States
14 minutes using the app
Microsoft replied September 12, 2023

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions

January 13, 2021

Pretty easy to set up. Let's see how it actually works in regards to ROI for promoted products. Time will show :)

Fire Fit Designs
United States
12 minutes using the app
Microsoft replied February 27, 2021

Thank for your review! We're so glad you're enjoying the app and am finding it useful. If you should have any additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

October 4, 2023

I am looking for the process to tag the site. thanks

olivmae
United States
About 2 hours using the app
Microsoft replied October 6, 2023

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

December 30, 2021

Fast set up and easy to connect! Really enjoy this app. Hope goods integration will be so fast and easy too!

SHOPREDTAGS
United States
10 minutes using the app
Microsoft replied December 31, 2021

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

August 26, 2023

The most easy set up not like all others which is a cumbersome process
great job Microsoft keep simple as should be.

First Stop Shopping
United States
9 minutes using the app
Microsoft replied August 28, 2023

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

April 22, 2023

Signed up and set up account and added credit card and then went to log back in and was blocked. I contacted support and was told that my account was blocked for my life time without any explanation and absolutely right of appeal after "Serious and extensive" review (of all of 2 minutes). I have been an ad user on google for years without any issue. This is such poor business practice by Microsoft. No explanation? No right of appeal? Just NO and never apply again for the rest of your life. Horrible experience, am very upset, sorry but I take this personally and it is grossly unfair.

Pharmarcie.com
United States
About 1 hour using the app
Microsoft replied April 24, 2023

Thank you for your feedback. We apologize for the negative experience you have had when using our app. Please don't hesitate to reach out to us at msftadsappsupport@microsoft.com if you continue to have issues when using our app.

March 19, 2022

Easy and effortless set-up, rest remains to be seen. I like the $150 in ad bonus. It will help me understand how it goes and if it is worth spending money through Microsoft ad account.

Raymana
United States
7 minutes using the app
Microsoft replied March 22, 2022

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

October 8, 2019

Encouraged to set it up via marketing in my shopify store only to find it impossible to set up despite me already having a Microsoft advertising account. After a lot of button clicking I discovered it was not for UK use so a complete waste of my time. Ideally should not be told to set it up if it's then incompatible.

Lord and Lady M
United Kingdom
About 1 hour using the app
Microsoft replied October 25, 2019

Thank you so much for your interest in the Microsoft Advertising app. At this time, this app is only available for U.S. and Canada. However, you can get set up with Microsoft Shopping campaigns here: https://about.ads.microsoft.com/en-us/solutions/ad-products/shopping-campaigns.

We have since limited the availability of the app to just U.S. and Canadian markets. We are hoping to expand the app into all Microsoft Shopping campaign eligible markets in the near future. If you should have any additional questions, please reach out to us directly at msftadsappsupport@microsoft.com. We apologize for any inconvenience this may have caused you.

January 1, 2022

The experience was absolutely horrible. I created a Microsoft Advertising account and tried to add a payment method. I tried three times. Their system claimed the card number wasn't right which wasn't the case. I log out to refresh and log back in to find my account was blocked. I was notified my account was suspended for violation of Microsoft Advertising Policies, which is interesting because I created the account about 10 mins before it was suspended and never advertised anything. I attempted to chat with an agent and was disconnected. I went back in to request an agent again... I was disconnected again. Never received help. The app isn't worth the hassle I'll find something better.

Piscean Spirituality
United States
About 1 hour using the app
Microsoft replied January 3, 2022

Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at msftadsappsupport@microsoft.com so we can investigate this.