MIDA: Heatmap, Replay Checkout
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
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Improve shopping experience by better replays, recordings and heat map for watching customer actions
MIDA Session Recording Replay will help you follow your customers' actions when they navigate on your site. With full session recording and heatmaps, you can see what's happened and test with new ideas to lower bounce rate and decrease cart abandonment rate. By understanding how customers experience your online store, you can validate designs for your site without any assumptions. Moreover, you can easily find the sessions categorized by abandoned cart, abandoned checkout & successful order.
- Session Recording: replay customer visits on your online store
- Heatmaps: see what people find most interesting (and not)
- Analytics: track & report customer data (checkout, add-to-cart & more)
- Filter recordings by events: abandoned cart/checkout, successful order
- Optimized for speed: record sessions without affecting your store's performance
- Popular with stores like yours
- Based in United States
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
- Checkout
- Product Labels
- Product Options
- Marketing Apps
- B2B Login
- B2B Wholesale Solution
Categories
Customer behavior
Marketing and sales
Pricing
Free
Free
- 250 sessions/month (~1,500 pageviews)
- View session cart values
- Analytics dashboard
Basic
$9.90 / month
- 5,000 sessions/month (~30,000 pageviews)
- View session cart values
- Analytics dashboard
- Weekly reports
7-day free trial
Growth
$19.90 / month
- 7,500 sessions/month (~45,000 pageviews)
- View session cart values
- Analytics dashboard
- Weekly reports
- Heatmaps
- Surveys
- Advanced filters
7-day free trial
Advanced
$39.90 / month
Plans for more sessions and checkout recording are available, view more in the app
- 15,000 sessions/month (80,000 pageviews)
- View session cart values
- Analytics dashboard
- Weekly reports
- Heatmaps
- Surveys
- Advanced filters
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (244)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its detailed insights into customer behavior, notably through heatmaps, session replays, and real-time tracking. These features are credited with boosting conversion rates and reducing cart abandonment. The interface is user-friendly, and the app's performance is reliable. Customer support is responsive and the development team actively updates the app, enhancing its effectiveness in understanding customer journeys and improving store conversions.
Amazing app! We offer products that require customers to enter their Instagram username in the product fields. Previously, if a customer added an item to their cart but abandoned it before reaching checkout, Shopify wouldn’t save any of their input—so we had no way to follow up. Thanks to this app, we can now record user sessions and see exactly who entered their Instagram handle and added items to the cart, even if they didn’t start the checkout. This allows us to reach out, offer support, and answer any questions they might have had.
It’s made a noticeable difference in our conversion rates. Highly recommended!
Essential App for Any Serious Store Owner
MIDA has been a total game-changer for my Shopify store. Being able to watch real user sessions has helped me understand where customers drop off, what grabs their attention, and how I can improve my layout and conversion flow. The recordings are exceptionally clear, and the heatmaps are a welcome added bonus. It’s like having a window into your customer’s mind. The app is smooth, intuitive, and surprisingly lightweight. Highly recommend it to any store owner who wants to make smarter, data-driven decisions!
I've tried a few other apps like this before, but MIDA is by far the one that works best for me.
It's super easy to use, and the heatmaps + session replays give me exactly the insights I need to improve my site. I noticed a difference almost right away.
Also, big plus for the responsive support team – they’re quick and helpful. Highly recommended!
Support
App support provided by MIDA.
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