Reviews (231)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its session recordings and heatmaps, which effectively track customer behavior, reduce site bounces, and increase checkout completions. They appreciate its real-time monitoring, GDPR compliance, and user-friendly interface. Continuous updates and responsive customer support further enhance its value. A free version is available, making it accessible for smaller businesses aiming to improve online customer engagement and sales.
Refine
-
By rating
I have tried most of the replay and heat maps apps and Mida is one of the worst ones I have experienced. Here is why:
1. Transition between menu items are not fluid.
2. It sometimes shows double images (eg two exactly same buttons) on the replays. However it is not the actual user experience, based on our test sessions.
3. App is not fast enough, moving from one menu to another takes considreably ...
Hi Baris,
This is Jonas from BSS Commerce. On behalf of the team, I want to sincerely apologize for the less-than-ideal experience you had with our app.
Your feedback is ...