MIDA Replay, Heatmap & Insight
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See What's Costing You Sales — Then Fix It with Session Replays, Heatmaps & AI
Every abandoned cart has a reason — MIDA shows you exactly what it is. Watch real shopper journeys from first click to checkout with live recording, replays & filters, and see where they hesitate and drop off. A multilingual AI Assistant reads every session and tells you what to fix first. Revenue heatmaps reveal which clicks make money; conversion maps show what truly sells. Running ads? MIDA blocks bots and flags errors, dead searches & funnel drop-offs before they cost you sales.
- Session Recording: Watch sessions & checkout to spot where users drop off
- Dynamic Heatmaps: View live on-site, including hidden elements
- Revenue Clicks: See which elements make money & which waste space
- Search & Error Insights: See what blocks customers from buying & improving
- AI Assistant: Turn visitor behavior into actionable insights to improve revenue
- Popular with stores like yours
- Based in United States
Languages
English, Spanish, French, Hindi, Dutch, Swedish, Turkish, Danish, Japanese, Polish, Portuguese (Portugal), Vietnamese, Italian, Norwegian, Hebrew, Chinese (Simplified), Romanian, Arabic, Finnish, and German
Works with
- Checkout
- Shopify Admin
- Analytics Apps
- Checkout Apps
- Marketing Apps
- Product Bundle Apps
- Product Options Apps
- Security Apps
Categories
Customer behavior
Marketing and sales
Pricing
Choose the plan that best fits your business.
Free Plan
Free
Features
- 250 sessions/month
- Live Session Replays
- Unlimited Heatmaps
- Abandoned Cart Recordings
- Full-Funnel Analytic
- AI-Powered Summaries
- 30 Days Storage
Basic Plan
$9.90 / month
For growing stores learning behavior
Features
- 5,000 sessions/month
- Unlimited Heatmaps
- AI Error Insights
- AI Search Insights
- Email Reports
- Advanced Filters
- AI Assistant (+$5)
- Lifetime Analytics Data
7-day free trial
Growth Plan
$24.90 / month
For stores optimizing & scaling up
Features
- 15,000 sessions/month
- Unlimited Dynamic Heatmaps
- Revenue Click Tracking
- Conversion Heatmaps
- AI Heatmap Insights
- AI Assistant (+$10)
- Lifetime Analytics Data
7-day free trial
Enterprise Plan
$44.90 / month
Checkout recordings & custom plans in app
Features
- 40,000 sessions/month
- Unlimited Dynamic Heatmaps
- API Data Export
- Bulk Heatmap Export
- MCP Integration
- AI Assistant (+$15)
- Lifetime Analytics Data
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (611)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this app clearly shows real customer behavior with session replays, cursor tracking, and dynamic heatmaps, helping them quickly spot friction and fix issues that lead to more orders, even on low-traffic stores. They value features like Insight Mode, rage-click detection, bot filtering, and IP exclusion, plus a smooth interface, quick setup, generous free plan, and fast, proactive support that helps optimize store layouts and performance.
si mide los carritos, los pagos, pero no te deja ver que sucede en el checkout, que es muy importante
Mida helped us understand how our customers actually navigate our store. Thanks to its heatmaps, we reorganized our homepage and saw a real improvement in conversion. Easy to use and incredibly useful for any e-commerce business. Highly recommended.
I don't have a extensive experience with the app yet, but it seems to be solid. It did help highlight how many of my ad clicks were bot traffic. I've reworked the ads because of MIDA and now all my session recordings appear to be real traffic
Support
App support provided by MIDA.
Resources
Launched
July 27, 2022
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