MIDA: Heatmap, Replay & Record

MIDA: Heatmap, Replay & Record

Pricing
Free plan available. Free trial available.
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes
Rating
4.9 (250)

Improve shopping experience by better replays, recordings and heat map for watching customer actions

MIDA Session Recording Replay will help you follow your customers' actions when they navigate on your site. With full session recording and heatmaps, you can see what's happened and test with new ideas to lower bounce rate and decrease cart abandonment rate. By understanding how customers experience your online store, you can validate designs for your site without any assumptions. Moreover, you can easily find the sessions categorized by abandoned cart, abandoned checkout & successful order.

MIDA Session Recording Replay will help you follow your customers' actions when they navigate on ... more
  • Session Recording: replay customer visits on your online store
  • Heatmaps: see what people find most interesting (and not)
  • Analytics: track & report customer data (checkout, add-to-cart & more)
  • Filter recordings by events: abandoned cart/checkout, successful order
  • Optimized for speed: record sessions without affecting your store's performance
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes

Languages

English

Works with

  • Checkout
  • Product Labels
  • Product Options
  • Marketing Apps
  • B2B Login
  • B2B Wholesale Solution

Pricing

Free

Free

  • 250 sessions/month (~1,250 pageviews)
  • View session cart values
  • Analytics dashboard

Basic

$9.90 / month

  • 1,500 sessions/month (~7,500 pageviews)
  • View session cart values
  • Analytics dashboard
  • Weekly reports

7-day free trial

Growth

$19.90 / month

  • 3,500 sessions/month (~17,500 pageviews)
  • View session cart values
  • Analytics dashboard
  • Weekly reports
  • Heatmaps
  • Surveys
  • Advanced filters

7-day free trial

Advanced

$39.90 / month

Plans for 100,000+ monthly sessions available, view more in the app

  • 10,000 sessions/month (50,000 pageviews)
  • View session cart values
  • Analytics dashboard
  • Weekly reports
  • Heatmaps
  • Surveys
  • Advanced filters

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (250)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its ability to improve website optimization, reduce bounce rates, and increase conversions through features like session recordings, heatmaps, and real-time tracking. They appreciate its GDPR compliance, multi-store support, user-friendly interface, and responsive customer service. The app is noted for its reliable performance and a generous free version, making it a good value for both small businesses and larger enterprises.

April 12, 2025

I use MIDA: Heatmap, Replay & Record every single day and it has completely changed the way I understand my visitors. It's unbelievably helpful to see exactly what people do on my website – where they click, where they stop, and what might be confusing or causing drop-offs.

Thanks to MIDA, I can instantly identify and fix obstacles on my site. It’s like having a direct window into my customers’ ...

feinesgut
Germany
About 1 month using the app
March 24, 2025

App does everything it is supposed to. Comes with a free plan that covers your needs until sales really start to come through. On top of that, support is very helpful and answers quickly. Definitely recommend MIDA to other business owners.

VibrantFrame
Estonia
About 2 months using the app
March 18, 2025

Very intuitive and easy to use. I love that they offer a free version as my company is still growing but the reports are so useful. Customer support is also great.

WonderLight Jewelry
United States
5 months using the app

Support

App support provided by True Crafts (by BSS Commerce).

Launched

July 27, 2022

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