MIDA Heatmap, Records & Replay

MIDA Heatmap, Records & Replay

Free plan available. 14-day free trial.
Rating (4.7)
Reviews
Developer

Highlights

Built for your business
  • Works with the latest themes

About this app

Launched

July 27, 2022

Languages

English

Works with

Product Labels, Product Options, Marketing Apps, B2B Login, B2B Wholesale Solution

Improve shopping experience by better replays, recordings and heatmap for watching customer actions

MIDA Session Recording Replay will help you follow your customers' actions when they navigate on your site. With full session recording and heatmaps, you can see what's happened and test with new ideas to lower bounce rate and decrease cart abandonment rate. By understanding how customers experience your online store, you can validate designs for your site without any assumptions. Moreover, you can easily find the sessions categorized by abandoned cart, abandoned checkout & successful order.

MIDA Session Recording Replay will help you follow your customers' actions when they navigate on your site. With full session recording and heatmaps, you can see what's happened and test with new ideas to lower bounce rate and decrease cart abandonment rate. By understanding how customers experience your online store, you can validate designs for your site without any assumptions. Moreover, you can easily find the sessions categorized by abandoned cart, abandoned checkout & successful order. more
  • Session Recording: replay customer visits on your online store
  • Heatmaps: see what people find most interesting (and not)
  • Analytics: track & report customer data (checkout, add-to-cart sessions & more)
  • Filter recordings by events: abandoned cart/checkout, successful order
  • Session by visitors: Watch full sessions of each visitor/customer

Pricing

14-day free trial

FREE

Free

  • 400 Unique Visitors Per Month
  • Session Recordings
  • Heatmaps
  • Live View
  • Exclude Countries/IPs
  • Analytics
  • Reset Recordings (1 time)

BASIC

$10/month

  • 2000 Unique Visitors Per Month
  • Session Recordings
  • Heatmaps
  • Live View
  • Exclude Countries/IPs
  • Analytics
  • Reset Recordings (3 times)

ADVANCED

$30/month

  • 10000 Unique Visitors Per Month
  • Session Recordings
  • Heatmaps
  • Download Recordings
  • Live View
  • Analytics
  • Reset Recordings (unlimited)

FREE

Free

  • 400 Unique Visitors Per Month
  • Session Recordings
  • Heatmaps
  • Live View
  • Exclude Countries/IPs
  • Analytics
  • Reset Recordings (1 time)

BASIC

$10/month

  • 2000 Unique Visitors Per Month
  • Session Recordings
  • Heatmaps
  • Live View
  • Exclude Countries/IPs
  • Analytics
  • Reset Recordings (3 times)

ADVANCED

$30/month

  • 10000 Unique Visitors Per Month
  • Session Recordings
  • Heatmaps
  • Download Recordings
  • Live View
  • Analytics
  • Reset Recordings (unlimited)

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

35 reviews

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
November 27, 2023

They took my advice and made optimizations, which I think is great.

leotachi
China
3 months using the app
BSS Commerce replied November 30, 2023

Thank you so much for your 5-star rating and kind words!

We appreciate your positive feedback and are happy to hear that you think the optimizations implemented are great.

Thank you for your continued support!

November 28, 2023

Great customer service and very fast response!

Glitch Wellness
United States
About 2 months using the app
BSS Commerce replied November 30, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

November 9, 2023

Thanks to the MIDA app, it helps me analyze what my visitors are doing so that I can improve my website and services. I can even see how my website will look on different platforms.

Mojomore
Malaysia
18 days using the app
BSS Commerce replied November 13, 2023

Thank you for the 5 star rating!

We are delighted to hear that MIDA app helps you analyze website visitor data to improve your website and services. We also appreciate that you can view how your website looks on different platforms.

Thank you for your kind words!

November 27, 2023

The support I received was very helpful and informative!

YoLink
United States
12 days using the app
BSS Commerce replied November 30, 2023

Thank you so much for your 5 star rating.

We greatly appreciate your recognition of the helpful and informative support we provided. Thank you for your feedback!

September 7, 2023

Amazing app lots of functionnalities, very helpful customer service.

Heatmap and live view is amazing, we can replay all actions of customers in just few seconds.

An amazing team and app 5 stars.

LOVERSE
United States
3 months using the app
BSS Commerce replied September 11, 2023

Thank you so much for your five-star rating and kind words!

We're delighted that you appreciate all the features our app has to offer, as well as our helpful customer service. We are committed to continue to strive to provide the best experience possible.

Thank you again!

About this app

Launched

July 27, 2022

Languages

English

Works with

Product Labels, Product Options, Marketing Apps, B2B Login, B2B Wholesale Solution

Built by BSS Commerce

About BSS Commerce

4.9 average rating

4 years building apps for the Shopify App Store

18F, Viwaseen Tower, 48 To Huu Str., Nam Tu Liem Dist., Hanoi, 100000, VN

Support

Send a message

+84987602961

support-sbc@bsscommerce.com

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