MIDA: Heatmap, Replay & Record
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
- Pricing
-
Free plan available. Free trial available.
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
- Works with the latest themes
- Rating
- 4.9 (183)
- Developer
- True Crafts (by BSS Commerce)
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Improve shopping experience by better replays, recordings and heat map for watching customer actions
MIDA Session Recording Replay will help you follow your customers' actions when they navigate on your site. With full session recording and heatmaps, you can see what's happened and test with new ideas to lower bounce rate and decrease cart abandonment rate. By understanding how customers experience your online store, you can validate designs for your site without any assumptions. Moreover, you can easily find the sessions categorized by abandoned cart, abandoned checkout & successful order.
- Session Recording: replay customer visits on your online store
- Heatmaps: see what people find most interesting (and not)
- Analytics: track & report customer data (checkout, add-to-cart & more)
- Filter recordings by events: abandoned cart/checkout, successful order
- Optimized for speed: record sessions without affecting your store's performance
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
- Checkout
- Product Labels
- Product Options
- Marketing Apps
- B2B Login
- B2B Wholesale Solution
Categories
Customer behavior
Marketing and sales
Pricing
Free
Free
- 400 sessions/month (~2,000 pageviews)
- 1-month recording storage
Basic
$9.90 / month
- 1,000 sessions/month (~5,000 pageviews)
- Heatmaps
- Exclude visitors
- Weekly reports
- 2-month recording storage
7-day free trial
Growth
$19.90 / month
- 3,500 sessions/month (~17,500 pageviews)
- Heatmaps
- Surveys
- Advanced filters
- Exclude visitors
- Weekly reports
- 2-month recording storage
7-day free trial
Advanced
$39.90 / month
Plans for 100,000+ monthly sessions available, view more in the app
- 10,000 sessions/month (~50,000 pageviews)
- Heatmaps
- Surveys
- Advanced filters
- Exclude visitors
- Weekly reports
- 2-month recording storage
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (183)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its session recordings and heatmaps, which help understand customer behavior, reduce site bounces, and increase conversions. Features like GDPR compliance, multi-store support, and detailed analytics enhance user experience without slowing down websites. The free version offers essential data, and the support team is noted for its quick and effective responses.
I have been using the app for a while now, the customer service is great, and Jennie has been a great help. Also, I find the app very useful, especially being able to keep up with how customers are behaving, I recommend this app to anyone looking for more insight into their customer's behaviour.
I’m really happy with MIDA! It’s super easy to use and has been a game-changer for figuring out how people are moving around my website. The session recordings and heatmaps are great – I can see exactly where customers are dropping off or completing purchases, which makes fixing things so much easier. I also love that it’s GDPR-compliant and works with multiple stores.
The setup was quick, and the customer support team is awesome – they’re super responsive and keep improving the app with new updates. Since I started using it, I've seen fewer people bouncing off the site and more completed checkouts. Definitely recommend this app if you’re looking to understand your customers better and make your site work even smoother!
This app is wonderful for site insights. We decided on this specific app because of the ability to view specific logged in visitors. Other than that the support team is very responsive and helpful. Jennie has responded super quickly to all of my emails and makes sure my problem gets solved asap.
Support
App support provided by True Crafts (by BSS Commerce).
Resources
Developer
Launched
July 27, 2022
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