MIDA: Heatmap, Replay & Record

MIDA: Heatmap, Replay & Record

Pricing
Free plan available. Free trial available.
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes
Rating
4.9 (226)

Improve shopping experience by better replays, recordings and heat map for watching customer actions

MIDA Session Recording Replay will help you follow your customers' actions when they navigate on your site. With full session recording and heatmaps, you can see what's happened and test with new ideas to lower bounce rate and decrease cart abandonment rate. By understanding how customers experience your online store, you can validate designs for your site without any assumptions. Moreover, you can easily find the sessions categorized by abandoned cart, abandoned checkout & successful order.

MIDA Session Recording Replay will help you follow your customers' actions when they navigate on ... more
  • Session Recording: replay customer visits on your online store
  • Heatmaps: see what people find most interesting (and not)
  • Analytics: track & report customer data (checkout, add-to-cart & more)
  • Filter recordings by events: abandoned cart/checkout, successful order
  • Optimized for speed: record sessions without affecting your store's performance
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes

Languages

English

Works with

  • Checkout
  • Product Labels
  • Product Options
  • Marketing Apps
  • B2B Login
  • B2B Wholesale Solution

Pricing

Free

Free

  • 250 sessions/month (~1,250 pageviews)
  • View session cart values
  • Analytics dashboard

Basic

$9.90 / month

  • 1,500 sessions/month (~7,500 pageviews)
  • View session cart values
  • Analytics dashboard
  • Weekly reports

7-day free trial

Growth

$19.90 / month

  • 3,500 sessions/month (~17,500 pageviews)
  • View session cart values
  • Analytics dashboard
  • Weekly reports
  • Heatmaps
  • Surveys
  • Advanced filters

7-day free trial

Advanced

$39.90 / month

Plans for 100,000+ monthly sessions available, view more in the app

  • 10,000 sessions/month (50,000 pageviews)
  • View session cart values
  • Analytics dashboard
  • Weekly reports
  • Heatmaps
  • Surveys
  • Advanced filters

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (226)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its session recordings and heatmaps, which effectively track customer behavior, reduce site bounces, and increase checkout completions. They appreciate its real-time monitoring, GDPR compliance, and user-friendly interface. Continuous updates and responsive customer support further enhance its value. A free version is available, making it accessible for smaller businesses aiming to improve online customer engagement and sales.

March 6, 2025

If you want a Team of developers that does NOT reply fast, Does NOT take pride in their application, and an application that DOES NOT WORK... Then DO NOT GET THIS APP. This team of developers is BY FAR the best out of any that i have worked with. On top of that this app does EXACTLY what its suppose to do, very very efficiently and has provided me with TONS of useful information that i have used ...

SpeedStars
United States
10 days using the app
December 19, 2024

I have been using the app for a while now, the customer service is great, and Jennie has been a great help. Also, I find the app very useful, especially being able to keep up with how customers are behaving, I recommend this app to anyone looking for more insight into their customer's behaviour.

Great Commission Company
United Kingdom
About 1 year using the app
March 18, 2025

Very intuitive and easy to use. I love that they offer a free version as my company is still growing but the reports are so useful. Customer support is also great.

WonderLight Jewelry
United States
5 months using the app

Support

App support provided by True Crafts (by BSS Commerce).

Launched

July 27, 2022

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