
MIDA Heatmap, Records & Replay
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Highlights
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Works with the latest themes
About this app
Launched
July 27, 2022
Languages
English
Categories
Customer analytics , Store activityWorks with
Product Labels, Product Options, Marketing Apps, B2B Login, B2B Wholesale SolutionImprove shopping experience by better replays, recordings and heatmap for watching customer actions
MIDA Session Recording Replay will help you follow your customers' actions when they navigate on your site. With full session recording and heatmaps, you can see what's happened and test with new ideas to lower bounce rate and decrease cart abandonment rate. By understanding how customers experience your online store, you can validate designs for your site without any assumptions. Moreover, you can easily find the sessions categorized by abandoned cart, abandoned checkout & successful order.
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Session Recording: replay customer visits on your online store
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Heatmaps: see what people find most interesting (and not)
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Analytics: track & report customer data (checkout, add-to-cart sessions & more)
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Filter recordings by events: abandoned cart/checkout, successful order
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Session by visitors: Watch full sessions of each visitor/customer
Pricing
14-day free trialFREE
Free
- 400 Unique Visitors Per Month
- Session Recordings
- Heatmaps
- Live View
- Exclude Countries/IPs
- Analytics
- Reset Recordings (1 time)
BASIC
$10/month
- 2000 Unique Visitors Per Month
- Session Recordings
- Heatmaps
- Live View
- Exclude Countries/IPs
- Analytics
- Reset Recordings (3 times)
ADVANCED
$30/month
- 10000 Unique Visitors Per Month
- Session Recordings
- Heatmaps
- Download Recordings
- Live View
- Analytics
- Reset Recordings (unlimited)
FREE
Free
- 400 Unique Visitors Per Month
- Session Recordings
- Heatmaps
- Live View
- Exclude Countries/IPs
- Analytics
- Reset Recordings (1 time)
BASIC
$10/month
- 2000 Unique Visitors Per Month
- Session Recordings
- Heatmaps
- Live View
- Exclude Countries/IPs
- Analytics
- Reset Recordings (3 times)
ADVANCED
$30/month
- 10000 Unique Visitors Per Month
- Session Recordings
- Heatmaps
- Download Recordings
- Live View
- Analytics
- Reset Recordings (unlimited)
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
33 reviews
Thanks to the MIDA app, it helps me analyze what my visitors are doing so that I can improve my website and services. I can even see how my website will look on different platforms.
Thank you for the 5 star rating!
We are delighted to hear that MIDA app helps you analyze website visitor data to improve your website and services. We also appreciate that you can view how your website looks on different platforms.
Thank you for your kind words!
I have been using this app for a long time off and on. I have been switching from Hotjar,'s free app because there is something wrong with their app. This MIDA free app version has improved so much, but there is one thing that Hotjar has and I now dearly miss and that is the resource link where the visitors are coming from. If I do not know where my 400 visitors are coming from without having the need to upgrade, it makes me keep looking for other apps who might offer that option for free. Other than that your app is absolutely fantastic.
Thank you so much for the 5-star rating!
We're so glad to hear that the free version of the MIDA app has improved so much since switching from Hotjar and we're sorry to hear you're missing the resource link.
We really appreciate you taking the time to give us your feedback, and thank you for being a loyal user of our app.
signed up for the free plan as i wasnt quite sure i needed what this app provided. while playing around, the ability to play back recordings of visitors' interaction with my site was interesting and i can see the insights those provide! but not quite what i need at the moment. i'll be sticking with the free plan until i scale up and maybe require what is provided for more analyses. customer service was also very prompt and helpful when i contacted them!
Thank you so much for your 5 star rating!
We're so glad you were able to see the features our app provides and were also appreciative of the prompt and helpful customer service.
We hope to continue to meet your expectations and keep you as a customer.
Amazing app lots of functionnalities, very helpful customer service.
Heatmap and live view is amazing, we can replay all actions of customers in just few seconds.
An amazing team and app 5 stars.
Thank you so much for your five-star rating and kind words!
We're delighted that you appreciate all the features our app has to offer, as well as our helpful customer service. We are committed to continue to strive to provide the best experience possible.
Thank you again!
We use it for heatmaps and it's been good so far. This app helped optimize some of the pages with high bounce rates, it wouldn't be possible without it. Customer service is fast.
Thank you so much for your 5-star review!
We are so pleased that you have found the app useful for heatmaps and have been able to optimize pages with high bounce rates. We really appreciate your feedback about our customer service being fast too.
Thank you again for your kind words!
About this app
Launched
July 27, 2022
Languages
English
Categories
Customer analytics , Store activityWorks with
Product Labels, Product Options, Marketing Apps, B2B Login, B2B Wholesale SolutionBuilt by BSS Commerce
About BSS Commerce
4.9 average rating
4 years building apps for the Shopify App Store
18F, Viwaseen Tower, 48 To Huu Str., Nam Tu Liem Dist., Hanoi, 100000, VN
Support
Send a message+84987602961
support-sbc@bsscommerce.com
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