MIDA: Heatmap, Record & Replay
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
- Pricing
-
Free plan available. Free trial available.
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
- Works with the latest themes
- Rating
- 4.9 (141)
- Developer
- True Crafts (by BSS Commerce)
Featured images gallery
Improve shopping experience by better replays, recordings and heat map for watching customer actions
MIDA Session Recording Replay will help you follow your customers' actions when they navigate on your site. With full session recording and heatmaps, you can see what's happened and test with new ideas to lower bounce rate and decrease cart abandonment rate. By understanding how customers experience your online store, you can validate designs for your site without any assumptions. Moreover, you can easily find the sessions categorized by abandoned cart, abandoned checkout & successful order.
- Session Recording: replay customer visits on your online store
- Heatmaps: see what people find most interesting (and not)
- Analytics: track & report customer data (checkout, add-to-cart & more)
- Filter recordings by events: abandoned cart/checkout, successful order
- Optimized for speed: record sessions without affecting your store's performance
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
Checkout, Product Labels, Product Options, Marketing Apps, B2B Login, B2B Wholesale SolutionCategories
Customer behavior
Marketing and sales
Visuals and reports
Pricing
Free
Free
- 400 sessions/month (~2,000 pageviews)
- 1-month recording storage
Basic
$9.90 / month
- 1,000 sessions/month (~5,000 pageviews)
- Heatmaps
- Exclude visitors
- Weekly reports
- 2-month recording storage
7-day free trial
Growth
$19.90 / month
- 3,500 sessions/month (~17,500 pageviews)
- Heatmaps
- Surveys
- Advanced filters
- Exclude visitors
- Weekly reports
- 2-month recording storage
7-day free trial
Advanced
$39.90 / month
Plans for 100,000+ monthly sessions available, view more in the app
- 10,000 sessions/month (~50,000 pageviews)
- Heatmaps
- Surveys
- Advanced filters
- Exclude visitors
- Weekly reports
- 2-month recording storage
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (140)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface and seamless Shopify integration. It offers valuable insights through session recordings and heatmaps, helping understand customer behaviors and improve website metrics like bounce rates and conversions. The support team is noted for their quick and efficient responses. Additionally, it's GDPR compliant, supports multiple stores, and provides real-time analytics, making it a cost-effective choice for enhancing online store optimization.
I’m really happy with MIDA! It’s super easy to use and has been a game-changer for figuring out how people are moving around my website. The session recordings and heatmaps are great – I can see exactly where customers are dropping off or completing purchases, which makes fixing things so much easier. I also love that it’s GDPR-compliant and works with multiple stores.
The setup was quick, and the customer support team is awesome – they’re super responsive and keep improving the app with new updates. Since I started using it, I've seen fewer people bouncing off the site and more completed checkouts. Definitely recommend this app if you’re looking to understand your customers better and make your site work even smoother!
This app is a fantastic tool for tracking customer visits on our website! The screen recording feature is incredibly helpful, allowing us to analyze not only how well the website is performing but also track the effectiveness of our ads. The insights we gain from seeing real user interactions help us make targeted improvements. Additionally, the customer support is top-notch. They respond quickly and resolve any issues promptly, making the overall experience smooth and stress-free. Highly recommend.
Fantastic app! It’s incredibly easy to use and has been invaluable in helping us understand our customers' journey. Being able to see client behavior in real-time gives us clear insights on where improvements are needed. Highly recommended for anyone looking to optimize their customer experience!
Support
True Crafts (by BSS Commerce) can answer any questions you have about MIDA: Heatmap, Record & Replay.
Developer
Resources
Launched
July 27, 2022
Featured in
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