MIDA Recording Replay, Heatmap
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Highlights
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Works with the latest themes
About this app
Launched
July 27, 2022
Languages
English
Categories
Sales analytics , Store activityIntegrates with
Product Labels, Product Options, Marketing Apps, B2B Login, B2B Wholesale SolutionUnderstand your customer journey & improve your shopping experience by recordings, replays & heatmap
MIDA Session Recording Replay will help you watch your customers' actions navigate your site. With full session recording and heatmaps, merchants can see what's happened and experiment with new ideas to lower their bounce rate and conquer cart abandonment. By understanding how customers experience your online store, you can reduce assumptions & validate designs for your site. Moreover, our app will categorize sessions as abandoned cart, abandoned checkout & successful order.
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Session Recording: replay customer visits on your online store
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Show detailed recording events: view product, add to cart, checkout.
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Analytics: track & report customer data (checkout, add-to-cart sessions & more)
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Filter recordings by events: abandoned cart/checkout, successful order
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Session by visitors: Watch full sessions of each visitor/customer
Pricing
14-day free trialFREE
Free
- 400 Unique Visitors Per Month
- Session Recordings
- Live View
- Exclude Countries/IPs
- Analytics
- Heatmaps
- Reset Recordings (1 time)
BASIC
$10/month
- 2000 Unique Visitors Per Month
- Session Recordings
- Live View
- Exclude Countries/IPs
- Analytics
- Reset Recordings (3 times)
ADVANCED
$30/month
- 10000 Unique Visitors Per Month
- Session Recordings
- Live View
- Exclude Countries/IPs
- Analytics
- Reset Recordings (unlimited)
FREE
Free
- 400 Unique Visitors Per Month
- Session Recordings
- Live View
- Exclude Countries/IPs
- Analytics
- Heatmaps
- Reset Recordings (1 time)
BASIC
$10/month
- 2000 Unique Visitors Per Month
- Session Recordings
- Live View
- Exclude Countries/IPs
- Analytics
- Reset Recordings (3 times)
ADVANCED
$30/month
- 10000 Unique Visitors Per Month
- Session Recordings
- Live View
- Exclude Countries/IPs
- Analytics
- Reset Recordings (unlimited)
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
15 reviews
I have had a very positive experience with this Mida app. It is easy to install and run. The staff are easy to contact and very responsive in case we need any help or clarifications. Also, we are able to reset the meter once we hit the limit of 400 sessions per month. We just need to contact the helpline and then they help us to reset. Overall, an excellent app that we would recommend to all.
Special word of thanks to Nguyen Minh Dang as the technician and Jennie as a supporter.
Thank you so much for your kind words and generous 5-star rating. We appreciate your positive experience with the Mida app and that you found it easy to install and run, as well as the responsiveness of our staff. We are also grateful for your kind words regarding our agents and we will ensure to continue providing the same level of customer care. Thank you again.
Overall, I have a good experience with this app and the customer service. It is just what I was looking for and is easy to use.
Also customer service is so great, Jena Nguyen has been so helpful with answering any questions I have and when I needed to delete my recording sessions she was so prompt and accommodating.
I know this is a new app but they really listen to customers' needs and are ready to develop more expected features. I requested a feature that I want to have a filter function when selecting which sessions I want to replay, like I only want to replay the sessions that have "add to cart" action.
Jena immediately requested to her team as well as submitted this feature to the new features of the app and will notify me the nearest release date. I am very satisfied with her work and handling of the problem. Thank to the BSS team and I really look forward to the new updates from you guys. It's really worth the wait.
Highly recommend this app, install and experience it yourself!
Thank you so much for your 5-star rating and positive review! We are thrilled to hear that you have had an overall positive experience with our app and are even more pleased to hear that our customer service team has been helpful in providing you with the answers you need. We appreciate your feedback regarding the feature requests and we will be sure to keep you updated with any new updates that we have in the future. We are glad to have earned your recommendation and we thank you for your support.
Amazing App Work Just fine for me, and customer support is amazing they reply instantly to any question especially Jennie from support is a kind person and help you in any way.
Thank you so much for your 5-star rating! We really appreciate it. We are delighted to hear that Amazing App works just fine for you, and that you have also enjoyed our customer support. We are grateful that you have especially praised Jennie from our support team—she truly is a kind person! Thank you for your kind words.
About this app
Launched
July 27, 2022
Languages
English
Categories
Sales analytics , Store activityIntegrates with
Product Labels, Product Options, Marketing Apps, B2B Login, B2B Wholesale SolutionBuilt by BSS Commerce
About BSS Commerce
4.9 average rating
3 years building apps for the Shopify App Store
Support
Send a message+84987602961
sales@bsscommerce.com
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