MIDA: Heatmap, Replay Checkout
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
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Boost sales by seeing customer actions through recordings, replays, and heatmaps.
MIDA Session Recording Replay will help you follow your customers' actions when they navigate on your site. With full session recording and heatmaps, you can see what's happened and test with new ideas to lower bounce rate and cart abandonment rate. By understanding how customers experience your online store, you can validate designs for your site without any assumptions. Moreover, you can easily find the sessions categorized by abandoned cart, abandoned checkout to a specific ad campaign.
- Session Recording helps replay customer visits on your online store in realtime
- Heatmaps show what people find most interesting (and not)
- Quickly view and filter recordings by abandoned cart/checkout, completed orders
- Analytics to identify conversion bottlenecks (add to cart, checkout and more)
- Optimized for speed without affecting your store’s performance
- Popular with stores like yours
- Based in United States
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
- Checkout
- Product Labels
- Product Options
- Marketing Apps
- B2B Login
- B2B Wholesale Solution
Categories
Customer behavior
Marketing and sales
Pricing
Free
Free
- 250 sessions/month
- View session cart values
- Analytics dashboard
Basic
$9.90 / month
or $106.92/year and save 10%
- 3,000 sessions/month
- 5 heatmaps
- Unlimited surveys
- Basic filter
- Share heatmaps/recordings
- Analytics
- Weekly reports
7-day free trial
Growth
$19.90 / month
or $214.92/year and save 10%
- 10,000 sessions/month
- 10 heatmaps
- Unlimited surveys
- Advanced filters
- Share heatmaps/recordings
- Analytics
- Weekly reports
7-day free trial
Advanced
$39.90 / month
or $430.92/year and save 10%
Higher and custom plans with record checkout pages are available, view more in the app
- 20,000 sessions/month
- Unlimited heatmaps
- Unlimited surveys
- Advanced filters
- API data export
- Share heatmaps/recording
- Analytics
- Weekly reports
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (265)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its detailed heatmaps, session replays, and real-time behavior tracking, which significantly enhance customer interaction and improve conversion rates. The app is praised for its easy setup, even on free plans, and does not slow down site performance. Exceptional customer support is frequently highlighted, with the team providing actionable insights to leverage the app’s data effectively.
Mida Heatmap is a great app, but what really made the difference for me was the support from Chloe. She went above and beyond to guide me through setup and explain how to actually use the data to improve my store. Everything was clear, friendly, and fast — I felt supported the whole way. Having someone who really understands both the tool and ecommerce is a huge plus. Highly recommend!
Hi there,
Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀
Cheers,
MIDA team.
I've been using this app to check my customers journey around my website and to recognise any issues or lack of information. This app helped me a lot, as I was able to see which pages need a bit more focus and what's user behaviour. Contact with the team is great, answering questions and replying promptly. I highly recommend this app.
Hi The Bloom Jewellery family,
Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀
Cheers,
MIDA team.
Their responses have been quick and helpful. Their development team seems to do pretty good as well. I mostly use for the replays, which generally seem ok, though, sometimes I know who made a purchase but the IP address is on the other side of the country (Canada) or even in USA, which doesn't make sense to me. It's good overall value.
Hi there,
Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀
Cheers,
MIDA team.
Support
App support provided by MIDA.
Resources
Launched
July 27, 2022
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