MIDA: Heatmap, Replay & Record

I have been using the app for a while now, the customer service is great, and Jennie has been a great help. Also, I find the app very useful, especially being able to keep up with how customers are behaving, I recommend this app to anyone looking for more insight into their customer's behaviour.

Nice app! Good to use and problem solved quickly！Will keep using it and really recommend!

Great app that really helps you understand your site's drop off rate so you can work on retaining customers! Chloe was so helpful and supportive and you will not have a problem or delay contacting assistance, superrrr helpful!!!

Such a vital tool for all business owners, you need to know how customers are interacting with the site in order to see areas of improvement. Much better then an ordinary recording app as it includes heat maps too! The support team from MIDA are 10/10 as well. Special mention to Jennie and Quinn as they went above and beyond to help with my problem.

This app is very helpful - I'm using it to better understand customer flow and conversion after I switched to a new theme.

I like the ability to see heatmaps and user replays.

I also contacted support and had a helpful rely within minutes. Chloe was great & I appreciated the quick help.

really good app. Must have if you want so see customers actions. They also have great customer support for example, Chloe helped me when i didn't know what to do.

I’m really happy with MIDA! It’s super easy to use and has been a game-changer for figuring out how people are moving around my website. The session recordings and heatmaps are great – I can see exactly where customers are dropping off or completing purchases, which makes fixing things so much easier. I also love that it’s GDPR-compliant and works with multiple stores.

The setup was quick, and the customer support team is awesome – they’re super responsive and keep improving the app with new updates. Since I started using it, I've seen fewer people bouncing off the site and more completed checkouts. Definitely recommend this app if you’re looking to understand your customers better and make your site work even smoother!

The customer service is great, they are always there to help. About the app, it's great, you can collect a lot of information about the behavior of customers, which is a lot help to define the strategy for sales.

This app is wonderful for site insights. We decided on this specific app because of the ability to view specific logged in visitors. Other than that the support team is very responsive and helpful. Jennie has responded super quickly to all of my emails and makes sure my problem gets solved asap.

Excellent app for learning customer behavior!
It's extremely easy to use - I absolutely love it.
And BEST customer support!!