MIDA: Heatmap, Record & Replay
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (142)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and seamless Shopify integration. It offers valuable insights through session recordings and heatmaps, helping understand customer behaviors and improve website metrics like bounce rates and conversions. The support team is noted for their quick and efficient responses. Additionally, it's GDPR compliant, supports multiple stores, and provides real-time analytics, making it a cost-effective choice for enhancing online store optimization.
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Great app, very good support and reasonably priced with a free version available as well. Great work, thanks!
I've been using this app for a few months now, and wow I am very satisfied. The app itself is great, but so is the customer service. I'm on the free version, and I love the fact that from the overview, they show you the sessions where users have added something to their carts. It saves time, and you don't have to watch each sessions individually.
Hey there!
Wow, thank you so much for your awesome review! It really warms our hearts to know we could lend a hand. If you ever need anything else, don’t hesitate to reach out at support-sbc-tc@bsscommerce.com or just pop into the Live Chat in the app.
Wishing you tons of success in all your business adventures! 😊
Jennie provided unreal customer service! You'd be lucky to find someone with this amount of attention to detail. thanks guys
Great service and support! Looking forward towards the Live View feature!
I'm only a new user on the free plan but this app pointed out a few issues I had going on with my site. It's better than feedback!
Jennie was super helpful when I contacted tech support too!
Very good app to track analytics. Thank you Jennie for your prompt responses!
I have yet to start using the heatmaps but it seems like a very useful app.
Easy to set up app. Very good customer support. So far using the free version and it has more restriction than others but I will take advantage of the 7 Days trial to test more advanced fonction.
Good easy tool definetly to be considered.
I would recommend because it gives U great insight into how your store is performing,great customer service by jenni
We started using MIDA Heatmap a few weeks ago and it's working well in tracking our visitors. The heatmap and video sessions replay are helpful in understanding our visitors journey, so we take proactive measures to optimize our website. Their customer service is great and helped us troubleshoot an issue till it's resolved. I highly recommend MIDA app!
I just launched my Shopify store a few weeks ago and I really wanted to understand what users were doing in order to improve the flows.
Super satisfied with their product! Their support is also very reactive, which gives me confidence for growing together.
Would recommend to try it out!