Reviews (231)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its session recordings and heatmaps, which effectively track customer behavior, reduce site bounces, and increase checkout completions. They appreciate its real-time monitoring, GDPR compliance, and user-friendly interface. Continuous updates and responsive customer support further enhance its value. A free version is available, making it accessible for smaller businesses aiming to improve online customer engagement and sales.
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overall very clean app. does exactly what you want it to do. Customer support is awesome
now 2 big things i have a problem with.
1: it doesnt work on mobile, so i cannot watch the replays on my phone which personally for me is a big let-down
2: pricing may be fine for many but for me personally, its a little steep and i simply cannot afford it mainly considering the dozens of other subscriptions ...
Thank you so much for your feedback.
1: We are planning to make our apps be more responsive in the future. At the moment, with the MIDA app, recordings and heatmaps are not ...
I keep getting log out, everytime i click through visitor tab, do you have any insight regarding this matter, as this is quite a great app, but need improvements
So sorry for the inconvenience that you faced with our app.
The issue has been resolved already. Hope the app is now working fine on your end.
If you might need any further ...