Reviews (231)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its session recordings and heatmaps, which effectively track customer behavior, reduce site bounces, and increase checkout completions. They appreciate its real-time monitoring, GDPR compliance, and user-friendly interface. Continuous updates and responsive customer support further enhance its value. A free version is available, making it accessible for smaller businesses aiming to improve online customer engagement and sales.
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If you want a Team of developers that does NOT reply fast, Does NOT take pride in their application, and an application that DOES NOT WORK... Then DO NOT GET THIS APP. This team of developers is BY FAR the best out of any that i have worked with. On top of that this app does EXACTLY what its suppose to do, very very efficiently and has provided me with TONS of useful information that i have used ...
Very intuitive and easy to use. I love that they offer a free version as my company is still growing but the reports are so useful. Customer support is also great.
I have been using the app for a while now, the customer service is great, and Jennie has been a great help. Also, I find the app very useful, especially being able to keep up with how customers are behaving, I recommend this app to anyone looking for more insight into their customer's behaviour.
Makes it really easy to track customer movement during their visit. Helps us find a lot of misplaced stuff and fix problems as we see it thru their eyes. Recommended.
Just started using the app and it is simple and straightforward. Works directly out of the box. Also excellent customer support from Chloe with personal approach and quick respons. You are amazing Chloe, highly recommended person.
Very nice addition would be an AI driven CRO specialist as feature, which gives advices based on the collected user behavior. So something to think about it would ...
Very solid platform. Helps with seeing activity on site, so you can improve.
Nice app! Good to use and problem solved quickly！Will keep using it and really recommend!
Great service, the app works really well highly recommended and the support is very helpful too. I think this app is a MUST have for you if you need to improve your conversions.
I highly recommend MIDA:Heatmap. It helped me easily recognize where my site gets the most traffic from, and to observe my customers habits so that I can better improve the website experience.
We have tried multiple Replay apps and so far MIDA fits us the best. The recording is very useful and it's nice they have free plan to try it out. The customer service is very prompt whenever we have any questions! Will try their other apps too.