Modalyst: Dropshipping

I received prompt and quick response from the Modalyst team, as setting up a store is not easy. The have provided a great service so far!

Deleting App due to inventory issues and bug issues. I pay monthly fee and buy UPC number for each product which causing me to lose money now. My business is going a different way now. Warning to Other, you will pay monthly fee, but you're not allow to purchase item for the customer. I had to cancel two orders due to vendors not having PayPal set up. We have officially deleted the App as of 2/28/2023. No change

So far so good. I just got it. So, when I start making test orders and customer sales and I will be happy let you know. Great success to everyone! ;)

I was really appreciative of the product descriptions and the time it saves me. There are several things a merchant would find time-saving and convenient

App is easy and pretty straight forward. Vendor list for women's clothing is so-so. Takes a while to hear back from vendors if you email them about something specific. I wish they would up their shoe and handbag game, this is the downfall for EVERY dropshipper I've come across! Mahalo!

Terrible platform experience, and I've paid for highest level to access. I have to go through the individual sites to download product. When I import from modalyst, products don't show up even though they say they are importing.

I've reached out to customer service and I've heard back but not an answer just an acknowledgement.

I would seriously suggest you use the free only and test out thoroughly.

Suvon Corp. has been using Modalyst for a few months now and have acquired a license to add more than 200 items on our store called The Exclusive Store. Modalyst has allowed for a very easy-to-use platform as well as plan packaging that truly outshines its competitors.

If you are starting with drop-shipping or even if you have done it for a while, we would recommend giving Modalyst a try (they have a great free plan as well that does not push you into any corners). There is a good variety of products and brands to choose from supporting Independent, Trendy and Name Brands.

All in all, this is a great application to have in your store and the team is professional in their communications and friendly; Maria and Jill are a delight to work with and they have the energy to back it up! The platform allows to to contact suppliers, integrate PayPal and if you connect it with Shopify you can manage everything very smoothly and automated!

All the best and looking forward to a beautiful relationship with Modalyst,

Mathew
Founder of Suvon Corp.

I've made 3 test orders before going live. Out of those three order only one supplier delivered:
1. Supplier: Received the item but with promotional flyers (which is against the Modalyst policies)
2. Supplier: Got a refund after filling out a dispute on PayPal
3. Supplier: Never received the item nor got a refund In my opinion Modalyst doesn't make a quality check on their suppliers. Even Jose, the supplier manager at Modalyst, couldn't make an impact on those suppliers. The only positive thing so far was the quick customer support. You always get an answer, that's why I gave 2 stars. Otherwise the service isn't really reliable, at least not in Europe.

I have been trying order a shirt for 2 weeks. One supplier PayPal did not work. Another supplier has received my money but refuses to ship my product. I like Wish and SHEIN. The independent brands are horrible and I am removing them from my store. My experience with the Independent brands will give my store a bad name. They need to be more careful in screening suppliers.

(UPDATE UPDATE REVIEW)

I get a call from the local posted I owe postage of $2.19 for the Mom Jeans. I have to go to the post office to pick up the item and pay again. DO NOT DOWNLOAD THIS. THEY ARE HORRIBLE! VERY DISAPPOINTED. SHOPIFY GET BETTER USA DROP SHIPPERS PLEASE!

(UPDATE REVIEW!)

I thought I would give this one more try. I ordered the mom Jeans as a sample and then 5 days later it was processed. Then takes over a week to get my items. (8 days). The process is way too long. Still waiting for the Jeans to be delivered. If my customers would have to wait this long? The question is I thought this was USA drop shipping I guess it is not. Sorry Modalyst. I can not do a try 3. Very disappointed. Shopify needs more USA dropshippers for our online boutique businesses.

(ORIGINAL REVIEW)

The site is easy to use! Everything looks cute! This is the first time using Modalyst and very disappointed. I ordered the Maroon Sunglasses as a sample item.

1) The item arrived by USPS and I had to pay for additional postage in order to receive it (this is not good for potential customers). You had the items weight at 8oz and via USPS states it was 10 oz. I had to pay $2.19

2) The items received are incorrect. I ordered to Alicia Maroon Sunglasses and I received some weird hot pink & zebra print sunglasses. Nothing at all close to the glasses I have listed on my website. (again this is not good for potential customers).

Please change my mind that this is not how all your products are being sent out & delivered?