Reviews (660)

Overall rating
4.2
Counts per rating level
  • 67% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide selection of global suppliers and high-quality products, ideal for new online boutiques. It integrates seamlessly with Shopify, enhancing inventory and store management. The user-friendly system allows for easy product addition. Customer support is highlighted, especially the direct involvement of the CEO, which increases merchant trust and satisfaction. The app is noted for fast shipping, particularly from U.S. suppliers, and offers brand name products with proven sales records. It is especially effective in the fashion industry due to its real-time inventory tracking and focus on quality.

November 18, 2015

Modalyst is the future of retail. love the platform, great customer service, I am always able to reach one of the cofounders.

Avant Beige
United States
About 1 month using the app
November 17, 2019

I woke up this morning to discover that Modalyst (with their stupid name) deleted an entire product brand that I had spent hours setting up on my store. There was no warning or indication that they would do this. Now I have to scramble to find products to replace the ones they removed, or find a distributor that also carries the product brand they wiped out. This is not how you build a relationship with your retailers!! Not to mention their prices are so outrageous that you have no room to compete with other retailers selling the same products.

Duncan's Gifts & Gadgets
United States
Over 3 years using the app
Edited February 15, 2019

Terrible platform experience, and I've paid for highest level to access. I have to go through the individual sites to download product. When I import from modalyst, products don't show up even though they say they are importing.

I've reached out to customer service and I've heard back but not an answer just an acknowledgement.

I would seriously suggest you use the free only and test out thoroughly.

Sun, Surf, Sand, Sky is Supporting Animal Rescue on Land and Sea
United States
Over 3 years using the app
August 10, 2019

I use this app for dropshipping for myself and also for a client in another Shopify store. It is very easy to use and has a great selection of products. I actually prefer the name brand and independent items, wonderful!
Modalyst is pretty quick about helping or resolving any issues or questions as well. I would recommend this app.

P.B. Nibs
United States
Over 3 years using the app
Edited September 13, 2017

Updated 9/13/2017
5 Stars
I've been using the Modalyst app for over a year. I think their business is great! It is not easy finding a dropship marketplace that has good/fashionable items that are also well made. Modalyst does a great job at finding interesting brands. I refuse to consider Ali Express and others that just peddle low quality items with deliveries arriving in 4 weeks. Modalyst customer service is always quick and professional. Their synching process with Shopify is great too.
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5 Stars 11/20/2016
I am very happy with Modalyst. I have used their App since July and have been very pleased with their service. They have quality vendors for drop shipping, easy integration, and top notch communication and support. I highly recommend them.

Susanne
Verbena Sky

Verbenasky
United States
About 3 years using the app
February 26, 2021

Hands down this is the best app of its type. I have been using it for a year now and any time I have any kind of an issue with a vendor/order they are right on it and follow through. This is priceless in my opinion and helps me build a positive customer experience.
Strongly recommend.

Golden Tears Boutique
United States
About 3 years using the app
September 4, 2023

INVENTORY SYNC ISSUES! I AM ONLY PAYING THE APP FOR THE BRANDED ITEMS! BUT ALL THE PRODUCTS SHOWS ZERO OUT OF STOCK WHEN YOU SYNC THEM ON SHOPIFY! I WANT MY FULL REFUND FOR THE WHOLE YEAR!!!

GENUINE AUTHENTIC BRAND LLC
United States
About 3 years using the app
July 24, 2017

This is the best drop shipping app I have found for the fashion industry. Very easy to use. I can add and remove items in my Shopify store in seconds.

I have done very little drop shipping due to the fact that I don't like having the fulfillment out of my control. There is nothing more embarrassing than having an order that can not be fulfilled. But I do like to do some drop shipping because it not only helps with cash flow, but it also gives me the opportunity to experiment with different types of clothing, shoes and accessories and also different price ranges to see how the customer will respond without having to take the risk of owning the inventory.

The Modalyst app tracks inventory in real time to prevent fulfillment (out of stock) issues. Besides that, Jill and her team vet the suppliers closely and if they don't met their standards on order fulfillment they are no longer allowed on the site. I would recommend this app. Easy to install and very easy to use.

Gayla Von Wells Designs
United States
About 3 years using the app
August 11, 2018

When I first started dropshipping, I was worried about finding a platform that can provide me with endless products to stock my store. Then I found Modalyst, and I have been content since. I have got a wide variety of good quality products to choose from at affordable prices so am happy. I would recommend Modalyst to anyone looking to start a business.

Scarlet Bloom
United Kingdom
About 3 years using the app
Edited November 28, 2019

FINAL UPDATE:
This should give everyone an idea of the nightmare I’m dealing with after all the products on my store magically disappeared. I have since deleted their app after there was no help
Fixing the problem.
290 Missing page events
Visits Path
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If I could give zero stars I would. The headache the last few weeks from their products disappearing from my store. SEO nightmare. Every week a response saying they will talk to the tech team (still no answer) and Jill, the owner, will respond to a negative review and then over a week later with this: "Hi -,I have written you a couple of times in the past week or so. Are my messages going to your spam or trash? Please double check." Trust us, we can and do check our spam and email more than hourly and somehow just these responses come through? it's ridiculous. Save yourself....
UPDATE: For the second time all of the products listed on my store through Modalyst disappeared and went into an 'Import' list. This means re-writing every product description, re tagging, etc. I have been waiting almost two weeks for help and every three days get a message someone is looking into it. My SEO is a disaster right now with so many broken links.
There are lots of products and that's the plus. The negative is it takes forever- if ever- for someone to get back to you. The vendors never respond through the email option regarding your orders (so if you need to have them ship quick or answer a question don't hold your breath). There isn't an easy option to cancel an order. Many vendors have their own websites and charge less for their products than they suggest you sell it for- which of course is difficult to sell against. Holding on by a thread...

Faithhaus
United States
Almost 3 years using the app