Overall rating
4
Counts per rating level
  • 67% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this dropshipping platform for its diverse product range, user-friendly interface, and direct supplier communication. Many highlight the selection of US-based vendors for faster shipping. The app's pricing rules save time, and its responsive customer service is frequently praised. A free version is available, beneficial for beginners. Several merchants report increased traffic and sales since using the app.

Edited April 8, 2016

I tried it and it's not what I was looking for. I wish they would tell people that they don't dropship the items but rather you're paying for them to connect you to a supplier who will dropship the items for you.

You do have to pay for the items upfront and because Shopify doesn't pay out right away you'll need to have some cash to buy your items up front.

I did give them 2 stars, they send me a lame email, so I changed it to 5 stars. I wish they would inform you of the process, the profit sharing ratio, and what items exactly you're able to buy. Most items come from small shops and only have a few items in their inventory. Just hope they ship your items out in time.

Monumentaccessories
United States
23 minutes using the app
December 5, 2017

I added Modalyst to my Shopify store and it didn't work at all!

Southern Specialty Gifts
United States
39 minutes using the app
March 30, 2022

This app allows stolen art to be sold on people's websites and refuses to take responsibility by removing these vendors who sell infringed art

Bouffants And Broken Hearts
United States
27 minutes using the app
February 14, 2017

I use Ali express for drop shipping so I was curious when I saw Modalyst because I would like to use drop shippers with better shipping times (Ali express is 2 - 6 weeks on average). I really don't understand the point of this service because (1) The retailer margins are terrible (2) The Shipping is just as slow as Ali express and (3) The product selection is seriously lacking (aka need more suppliers).

I'm not sure what the point is but it seems to be working for some people.

Summer Botique
United States
44 minutes using the app
April 9, 2023

Sind die typischen Alibaba-Produkte. Sorry nicht dass was ich will. Leider muss man sich erst anmelden bevor man sieht was sich hinter der App versteckt

Beautywell24
Germany
20 minutes using the app
February 22, 2020

80% of their products are symbolized with the confederate flag. At this country state of racism I am disappointment a company would sell stuff like that Just Sad

Xavier Beth Company
United States
13 minutes using the app
Modalyst replied February 28, 2020

Hi Xavier Beth Company,

I am Alain Miguel, the co-founder of Modalyst.

Before anything, thanks for taking the time to give us feedback. We value your opinion, especially when it has to do with your strong reaction to the types of products listed on our Marketplace.

Your feelings are paramount, and I'm sorry you were disappointed with the items highlighting symbols of the Confederacy.

We will review as a team the 84 items on our site that have these symbols and make a decision soon about their appropriateneess to remain on the platform.

Thank you again.

Alain

November 28, 2022

You people have really gone doqwn hill since you teamed up with Alibaba and Ali express. Worthless as tits on a boar hog. Uninstalling your worthless app.

Cossiebum
United States
11 minutes using the app
August 2, 2019

just wish platform, not customized ....
products that customers find everywhere....................

Shaynne Bloodline
Switzerland
6 minutes using the app
Modalyst replied October 9, 2019

Thank you for your feedback. We are sorry to hear that you found products only supplied by Wish. Wish used to be one of thousands of suppliers on our Marketplace. And it was per the request of customers who wanted higher margin products to sell. That said, our Marketplace features Name Brands, Trendy Brands and Independent Brands as well. If you need help finding a specific category or product type, please let us know! You can reach us at team@modalyst.co or on our live chat!

July 26, 2018

The app is great, the service to ship named brand items tracked to the US in 3 business days with no tax nexus issues to worry about is fantastic. However there are some core basics that they really need to integrate. Firstly, the ability to search their named brand section by item type. You cannot click to look at footwear for example, or tee shirts, you have to search variations of boot/shoe/sneaker and hope they have that in the name. Please implement the ability to tick by item type rather than just brand name and search field.

Secondly, the spelling/grammar needs to be fixed to prevent extensive and tedious work that the merchant has to carry out. The variant colours should all be capitalized as customers can see this when the item is loaded to the store. For 60 items I have to manually go and change every single colour field to capitalize the colour. Tags should also by default be capitalized as customers can search for these fields and it looks extremely unprofessional to have them displaying without this.

Product descriptions should also use the correct spelling and grammar. For a majority of the items, letters that should be capitalized are not, and words are joined together without spaces. Lastly, on the images section for most items the last image is the exact same as the first image, having it twice needlessly. As such, the typical experience when working with a decently sized import list is to go into the import list, delete all the tags, replace them all with capitalized words, go over to the descriptions and sort out the poor grammar and format on all of them, go to every single variant tab and capitalize all the colours, then go to the image tabs of every product and untick the last image which is simply a duplicate of the first image. This is after having spent far too long browsing the available products trying to make sure you searched every variation of footwear possible in case you missed one you wanted on your store.

This creates untold amounts of unnecessary hours spent fine tuning basics before importing to your store. It would be amazing if some of these were addressed! Otherwise, this app is outstanding.

Beyond Elegant
Canada