Overall rating
4.4
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effectiveness in boosting email sign-ups and customer acquisition, leading to increased sales. They praise its easy setup, customizable pop-ups, and seamless integration with Mailchimp. The ability to display pop-ups on specific product pages and for different countries is highly valued. Merchants also commend the quick and efficient customer support, and note a significant increase in subscribers since using the app. Its affordability, value for money, and user-friendly interface are also highlighted.

November 8, 2016

Front end is pretty nice, decent functionality overall. Back end is not well-coded. There's a fixed dependency on a single server (non-CDN). If this server is down, the two script-loading calls fail, completely halting all other scripts from executing. Why not async? Why not error-trap? Why not copy and let host locally?

To add insult, when this server is down, you also can't disable the plug-in. Your site and its users will be stuck in this dysfunctional mode until the devs restore the services. Even if you uninstall the plug-in altogether, the script-loading directives are still present, causing your site to continue to lag and fail.

Foreverhealth
United States
Over 2 years using the app
March 17, 2016

I had a small issues during my first time using the app and immediately got a great support answer back. I was super impressed not only in the swiftness but in the quality and attention to detail. The actual app has worked great on our site and was easy to use, especially once I got my question about image sizing answered.

Birds N Bones Jewelry
United States
28 days using the app
March 16, 2018

Great Love it! Fantastic work guys!

Roxton Industries
Canada
27 days using the app
May 31, 2017

We loved the app! Really helpful for collecting emails.

Aced Clothing
United States
23 days using the app
December 16, 2015

Does exactly what it promises, a very good lightbox for casual use when promoting sales and such. Easy to use. We used it for our Christmas-sales as we needed a fast solution that worked without a hassle.

Made Of Sundays 2
Finland
19 days using the app
November 23, 2014

Looks great and really simple to set up and use!

Dubbz Wear
Netherlands
12 days using the app
August 9, 2020

Hate leaving bad reviews but sometimes you just have to. The don't reply to emails and keep billing me even though I've asked to cancel.

Health Click
United Kingdom
8 months using the app
Mod Media replied August 9, 2020

We apologise if you have tried to contact us previously we only seem to have the enquiry that you sent after writing this review. We try to reply to emails within a day or two from receiving them depending on how complex the issue.

To cancel an App on Shopify please go to your Apps in your store and delete it. If you have a billing discrepancy please contact Shopify in regards to a refund.

If you are experiencing any issues please contact us directly at apps@modmedia.com.au to ensure we get your enquiry.

July 25, 2018

incredibly simple to use, amazing for email acquisition amongst other things.

Candlescent
Australia
10 days using the app
June 9, 2016

Simple but effective - kind and helpful support.

Spier Test
South Africa
7 months using the app
September 24, 2014

This app has been instrumental in bringing multiple subscribers to my store. Hopefully additional improvements will make editing the image and subscribe button location easier via GUI. Good job so far!

ZQ Original Outlet
Malaysia
About 2 months using the app