Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, customization options, and seamless Shopify integration. They credit it for boosting average order value and conversion rates through various upsell and free gift options. The bundle offer feature, based on cart value, is particularly beneficial. Support is praised for its responsiveness and problem-solving abilities, even during peak sales periods. The app is reported to be bug-free, compatible with major browsers, and contributes to a professional customer journey. It's seen as a valuable tool for boosting sales and enhancing customer experience.

January 16, 2023

Customer service is really good. CS was able to provide a solution very quickly. The app is very good too. not so hard to be familiar with. All in all its 10/10 for me. Good job!

The Bold Company
Singapore
9 months using the app
November 15, 2021

Excellent app. I had some minor issues with my theme/some existing app. However, the Monster team did an excellent job in fixing it at my site. Extremely happy with their support and a superb app.

Teamonk
India
9 months using the app
Monster Apps replied November 15, 2021

Wowowowoww thanks big-time for the review!!!
We are always here for you!

Lets get you some epic upsells!!!! :)

June 20, 2022

very helpful, thanks cart upsell! I will always use it on my website! High conversion rate since I use it!

David Archy CA
China
9 months using the app
December 5, 2022

Great app, wish I knew about this before paying an average developer a tonne of money to create something half as good. Great support, love it.

Willow + Sim
United States
9 months using the app
November 23, 2022

Definitely saw improvements with conversion rates right away! And really easy to set up upsell and gifting campaigns that are have a way better UX for conversion than standard shopify BOGO discounts.

El Dingo
Australia
8 months using the app
January 23, 2022

After downloading Monster -Cart Upsell Drawer I had issues applying the app to my current theme. After reaching out to support I had a response within three minutes and my problem completely solved within 24 hours. Everyone I worked with was polite and professional throughout the whole process and could not have been better.

Miss Swiss
United States
8 months using the app
February 20, 2023

Great product, fabulous customer service thank you Charlene - cant wait to see what results in the coming weeks

Wisteria and Willow
Australia
8 months using the app
February 24, 2023

Charlene and her customer service team are always helpful! If you need any assistance, be sure to ask for Charlene.

TryKlove
Canada
8 months using the app
October 5, 2022

TL;DR: Great customer service. Upsell Rate in Cart is between 15%-17%. This app is an absolute game changer. Not only in terms of design and functionality - much more so from the customer support side. No matter what problem I had, I was always helped in maximum 2 days. Even if I had a problem on a Sunday (!), I was contacted within an hour. The app works flawlessly, and was minimally customized according to my wishes. My upsell rate (in cart) is about 15% which is almost twice as high as comparable apps. I can recommend this app without reservation and thank Raneen and Charlene warmly at this point for their constant support.

mahola
Germany
8 months using the app
February 16, 2023

I am loving the application and the support is excellent, Charlene helped me and I was very satisfied, she is a great professional.

Hidracce
Brazil
8 months using the app