Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, customization options, and seamless Shopify integration. They credit it for boosting average order value and conversion rates through various upsell and free gift options. The bundle offer feature, based on cart value, is particularly beneficial. Support is praised for its responsiveness and problem-solving abilities, even during peak sales periods. The app is reported to be bug-free, compatible with major browsers, and contributes to a professional customer journey. It's seen as a valuable tool for boosting sales and enhancing customer experience.

January 11, 2023

The support is so great. Charlene is very nice. Helped me solve my problem very quickly. Recommended.

LUVHOME
China
19 days using the app
Edited February 7, 2023

I've used the app for about a week now and it definitely works! Our AOVs have been higher as customers add more to their carts to get multiple free gifts with purchase. Very happy we switched to this app for our upsells!
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So far so good! Just installed the app after researching all the other cart upsell options in the app store, as well as trying a few of the other options in the past. I'm amazed at how quick it was to set up.

I have a theme with a mini-cart that isn't in the Shopify theme store and was worried about how the app would work with my theme. Charlene answered me in the chat box right away and made the updates and fixes in less than 5 minutes. I'm looking forward to seeing how this app works to improve our sales and aov!

Flair Fighter
Canada
19 days using the app
Edited July 31, 2023

The customer service is fast and friendly! The dev team have been great at helping make tweaks to the design of the cart draw to help match my theme better and have completed the work almost instantly. For this I am super impressed. I have tried a few similar apps and Monster is the best for conversion. I have come back to them after trialling others. I tried others because the aesthetic customisation wasn't enough for what I needed but after coming back to monster, the dev team have helped better this time with all the changes I have needed for the cart to match my theme. Last time they said it couldn't be done but this time they have completed with no issues. I would love for some of the design tweaks to be built into the app but it isn't a big effort to give the instructions to customer service to pass on to the dev team. I have also has a lot of requests for them and they have done a great job completing them all. Overall this app is amazing and has definitely helped improve conversion and upsells. I will never delete it again now!

Lolli Wraps
Australia
Over 1 year using the app
Monster Apps replied June 14, 2022

Hi team.. thanks for the review! 🥰
Wish we could solve every single design change imaginable! We have designed with this in mind. However sometimes.. it's a little tricky to solve some requests. - Thanks for the feedback. We will take it on board :)

Edited August 9, 2021

Our sales have increased with this app straight away as soon as we downloaded it. Awesome customer service too if you need help. They really explained things well and made life easy for us. Keep up the great work. Hope to see more options too in the near future

Mavella Superfoods
Australia
19 days using the app
Monster Apps replied August 10, 2021

Oh wowoww!!! 🚀🚀🚀🚀 Yewww so epic to hear!
Also thanks so much for the kind words 🙏🏻
Lets crush some more upsells for you! 🔥

April 27, 2021

The best support EVER. I have downloaded a lot of apps from the Shopify store, but this company provides the BEST customer support by far compared to anyone else. I dont usually write reviews, but these guys surpassed my expectations and helped sort out every minor issue I had with the app. Their developers are excellent. 5 STARS!!! Highly recommend!

KULTKID
United Kingdom
19 days using the app
Monster Apps replied April 27, 2021

WOWOW your words have inspired the team so much!!!! 🙏🏻🙏🏻🙏🏻
Thank-you thank-you .... thank... YOU!

We hope you have the most PROFITABLE Upsell year ever!!!! 🎉

January 18, 2022

Support is surprisingly fast. I like the big bold colors and text. I could definitely see this app bringing in a lot more added revenue. 5 stars from me.

Luxe Slippers
Canada
19 days using the app
Monster Apps replied January 18, 2022

LEGEND - thanks big time for the review!

Here to help!
Ready to make UR upsell dreams come true!

Edited November 17, 2021

Amazing app! My cart conversion rate increase of 17%. Great staff very available for every single problem!

Asheyn
Germany
19 days using the app
Monster Apps replied November 17, 2021

wowowowow 17%!!!!! Freakin EEPIC!!!!!!
Makes the team so happy!

These stories are we do what we do 🔥🙌

PEACE LOVE & UPSELLLLS 🔥🔥🚀

September 23, 2021

This app has worked really well in our store so far - having upsells from the first day we started using it. The support is also amazing, super efficient and helpful.

Joey Mama
Australia
19 days using the app
March 1, 2022

The app helped customize our cart to a very large extent. Customer service was great as well and I can always count on the team to troubleshoot any questions I have. highly recommend!

Odyssey Boards
Singapore
18 days using the app
February 11, 2022

Good App, But lots of bugs in the Free gifts beta, multiple gifts are getting added. They will have to fix it soon.

Genetic Nutrition
India
Over 1 year using the app
Monster Apps replied February 12, 2022

Update: 😊🙌 The world is rosy.
Happy to report no beta bugs are in Gift With Purchase and will work on all themes. 🙏🏻🙏🏻🙏🏻🙏🏻🥰
Thanks for your patience through Beta period.
Our Ninja Devs have worked their magic on this 🥷 Gift With Purchase Upsells are ready to FLY!

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Hi team. Free Gift is still in beta as not every theme is completely compatible yet. We’re on it! 😊
The team are aware and our full force ninja devs are working on fixes. 🙌🏻🥷⚡️