Free Gift+ Cart Upsell Monster , 412 reviews

Overall rating
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
March 24, 2023

Charlene was great she help me get all set up now I’m ready to sell I appreciate her thanks again Charlene

The BADD Club™️
United States
Time spent using app: About 1 hour
March 22, 2023

Wow amazing experience with the app and with the customer service. So friendly Charlene helped me in all the settings. She was so efficient. THANKS

L'Enfant Malin
Time spent using app: About 1 hour
March 22, 2023

Support are quick and amazing! A++ Very quick and easy to install. App looks amazing. Would recommend this to anyone!

Blacklist Supply
Time spent using app: About 4 hours
Edited March 22, 2023

I installed this app to offer free gifts with purchase....

There's was an issue with the free gift products showing up in auto collections...The app's solution to was to set the conditions to "all conditions". However, that's wasn't how many of our collections functioned. I had to change things (complicate them) in order to make this app work in my store.

Other than that, the app works well and is fairly straightforward. Also, the customer service is pretty good, although the response times could be quicker.

Miracle Botanicals Essential Oils
United States
Time spent using app: 5 days
Monster Upsells replied March 20, 2023

Hi team. 99% of stores can use the simple solutions we provide. We have also created the backup solution you referenced (Hard redirect anyone .. just in case it's needed).
However - you have found the 1 limit of Shopify collections we cannot control.
When a store uses the "Any condition" for auto collections Shopify has no option to hide specific products.
We haven't had a single store bring this up yet as this filter option is rarely used.

An alternative for your store would be to find a solution that uses discount codes or draft checkout. However I would normally advise against this as you will have other limitations. (Ie. multicurrency checkout, multi-discount codes, no coupons)

I wish I had a better answer for you here.
But this is what Shopify gives us to work with.
As for store search
It can be hidden using metafields - we have step by step FAQ videos for how to do this.

Just wanted to push back on this a little.... "only part of this app that seems to work for our store is the "upsell in the cart" function.

Upselling is the most popular function of the app 🥰 Most stores download us to increase their AOV. Feel free to give it a go 😊
As always reach out to the team if you need anything.
❤️ Ty

March 20, 2023

cherlene was very good, helped me very quick. she answered enthusiastically to my question and we managed to solve the problem

Fiorelli Milano
Time spent using app: About 22 hours
March 15, 2023

Great app and amazing customer service, especialy Charlene, shes perfect and helps out exactly as needed.

Discreets Pets
Time spent using app: 20 days
Edited March 16, 2023

Thank you Charlene to the customer service of this APP for the instant reply to the message. My questions have an answer, and they are done with Charlene and Raneen.

Time spent using app: 22 days
March 15, 2023

Super helpful. Helped resolve a custom feature for me. Charlene super helpful and friendly on the support. Great app , even better team.

Dazy Dog
Time spent using app: About 1 month
March 14, 2023

Great add-value app and the most what I like most about it is the team is very helpful and friendly. Good Luck

Hong Kong SAR
Time spent using app: About 3 hours
March 14, 2023

Great support! Easy interface and very easy to learn and use! Lots of help videos & support team is very quick and friendly!

Asia Penelope Collection
Time spent using app: 3 months