Free Gift+ Cart Upsell Monster , 412 reviews
Charlene was great she help me get all set up now I’m ready to sell I appreciate her thanks again Charlene
Wow amazing experience with the app and with the customer service. So friendly Charlene helped me in all the settings. She was so efficient. THANKS
Support are quick and amazing! A++ Very quick and easy to install. App looks amazing. Would recommend this to anyone!
I installed this app to offer free gifts with purchase....
There's was an issue with the free gift products showing up in auto collections...The app's solution to was to set the conditions to "all conditions". However, that's wasn't how many of our collections functioned. I had to change things (complicate them) in order to make this app work in my store.
Other than that, the app works well and is fairly straightforward. Also, the customer service is pretty good, although the response times could be quicker.
Hi team. 99% of stores can use the simple solutions we provide. We have also created the backup solution you referenced (Hard redirect anyone .. just in case it's needed).
However - you have found the 1 limit of Shopify collections we cannot control.
When a store uses the "Any condition" for auto collections Shopify has no option to hide specific products.
We haven't had a single store bring this up yet as this filter option is rarely used.
An alternative for your store would be to find a solution that uses discount codes or draft checkout. However I would normally advise against this as you will have other limitations. (Ie. multicurrency checkout, multi-discount codes, no coupons)
I wish I had a better answer for you here.
But this is what Shopify gives us to work with.
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As for store search
It can be hidden using metafields - we have step by step FAQ videos for how to do this.
https://monsterapps.crisp.help/en/article/hide-products-from-search-free-gift-one-tick-upsells-v76uml/
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Lastly
Just wanted to push back on this a little.... "only part of this app that seems to work for our store is the "upsell in the cart" function.
Upselling is the most popular function of the app 🥰 Most stores download us to increase their AOV. Feel free to give it a go 😊
As always reach out to the team if you need anything.
❤️ Ty
cherlene was very good, helped me very quick. she answered enthusiastically to my question and we managed to solve the problem
Great app and amazing customer service, especialy Charlene, shes perfect and helps out exactly as needed.
Thank you Charlene to the customer service of this APP for the instant reply to the message. My questions have an answer, and they are done with Charlene and Raneen.
Super helpful. Helped resolve a custom feature for me. Charlene super helpful and friendly on the support. Great app , even better team.
Great add-value app and the most what I like most about it is the team is very helpful and friendly. Good Luck
Great support! Easy interface and very easy to learn and use! Lots of help videos & support team is very quick and friendly!