Reviews (494)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for boosting average order value and revenue with minimal effort. It integrates seamlessly with Shopify, offering extensive customization options that enhance the checkout experience. The app is easy to set up and use, featuring upselling and free gifts. Exceptional customer support is frequently praised for being responsive and helpful, even on weekends, aiding with integration and customization issues.
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The app is very good; it has many interesting features to increase the average customer checkout, and it's very customizable and intuitive.
I had an issue with my website when using the Monster Upsells app. The customized shopping cart wasn't displayed on the website. I contacted support, and they resolved it practically within a day. Highly recommended app.
The support team is very efficient and fast. I’d like to especially thank Charlene and the dev team, who have been a great help to me over the past few days.
See you next time!
great experience with charlene very helpful and always goes an extra mile to help me with whatevers wrong, and gets things done quickly which is important for me as i run a lot of ads on facebook and cant have faults on my store. so shes a lifesaver! Thank!
Great app! meet all the features I need! the customer supports replied fast and helpful!
Good service they helped me in time thank you monster cart
Developers where extremely helpful to fix the bug issues and support always responded fast to my inquiries. So far great experience
Super service! I had some questions about my cart and was immediately and kindly helped by Charlene. She really thought along with me and made sure everything worked perfectly. You can tell that she knows her stuff and that customer satisfaction is important to her. Thanks to her everything runs smoothly now. Really great - thank you Charlene and Monster Cart!
Great app & team. Customer service is always ready and happy to help with any problems. Charlene is lovely and always a pleasure to work with.
Angelica is so prompt as responding. She offered strategic advice beyond the scope of the requirements. Top app highly recommend!
Awsome assistance!!!
so far, perfect customer support.. app looks sick - cant wait to maximise my cvr !!
Fantastic app and amazing support! Highly recommended to increase revenue
best customer service. prompt and always knowledgable !
Amazing customer service! The app was having conflict with another app so I contacted them and they solved in 10 minutes. Amazing!
Echanges rapides et efficaces ! super service !
I am always happy with the quick response and assistance from the team. Angelica was especially helpful for me today. Thank you!
App zu 100% zu empfehlen.
This app has everything i need. support is always very quick and helfpull!
Angelica was very helpful and great to communicate too, she helped me with product discounts and how I can apply it to the Monster app. She made the process very easy to understand. Thank you so much for her help!
Charlene was super responsive and nice, don't have any faults to say. App seems good too.
Super app, veel mogelijkheden.
En heel belangrijk, een super snelle en behulpzame klantenservice voor als je er zelf niet uit komt. Zou het iedereen aanraden!
Ran into some issue upon installment, I contacted their customer support to find a solution and received one right away! Very happy with the purchase of this app! Special thanks to Shada for sorting things out for us!
Excellent and rapid support!!
Very efficient customer service.
Top-notch support team, I've tried almost every shopping cart application and this one is the best by far.
If you need help with anything, contact support, they're really great.
Lots of options and modifications possible, try it as soon as possible!
Charlene is super helpful thanks so much!
Excellent customer service
I'm loving the app. The support team is great and worked on get a solution for almost all my problems. Five stars for shure!
Service très rapide et super aimable c'est super agréable ! Merci beaucoup !
Great customer service, love this app!
App has a Quick response time
It's a decent application but some sections of the Cart Drawer have very limited options to customise. There is no option to modify the width of the Cart Drawer. Support seems to be non-existent and therefore we may need to uninstall it. $36.99 for only 500 orders? Ouch.
ohhh nooo sorry to hear this! We try our hardest to answer within 5-10 minutes. Not one of our usual support happy reviews. 😅 Thanks for the feedback. As for cart width... our team can easily customize this for you.
As for pricing our value should easil exceed the cost within those 500 orders. We get a lot of customers ask why we are so cheap for what we do. Always appreciate the feedback though. If you would like to try Monster again.. please reach out to the support team and we would happily extend your trial to give it a go. :) Ty.
this entire app does not work
super hard to customize
my customers click add to cart and it takes them to the homepage
then the add to cart pops up
then when you try and click the terrible looking upsell
it doesnt even work
support isnt online during normal USA working hours
I heard great things about this platform but overall experience has been terrible. I get things happen with these apps but when you are not even available to respond during normal working hours? Thats insane.
DO NOT USE THIS APP!
Hi team 🥰 Our app has integrated seamlessly with 4000+ stores out of the box - However your specific theme is a rare one we have to work on manually. Looking through records - I see team responded to your message within 6 minutes. I'm sorry if you expected it to be faster. Support is sometimes working with multiple stores and gets to you as soon as possible. If you would give us a chance we'd love to help get your app up and running perfectly.
(Also.. just wanted to bring to your attention... your store may have recently been hacked. I can see a different site appear when clicking your URL. Hoping you can get it fixed soon and back selling) Ty 🙏🏻
The support is amazingly fast and efficient ! I had an issue and was able to fix it within minutes ! Really recommended app and support.
The support team was very quick and attentive with all queries. The App works perfectly to increase conversions
Awesome App, very easy to use and the assistance is quick and very detailed. Charlene was super helpful, even pointed out issues within the store I missed. HIGHLY RECOMMENDED!!!!!
The customer service is A+++++. I had a question about a discount and not only did their chat support respond and help me right away but fixed a problem they found on my page that was hindering the app from working correctly. Thank you Angelica for your great customer service!
Easy to use app with amazing customer service
best customer support EVERRR, super fast and they will literally do anything for you and u just have to sit back and relax LOL
What a great service! Raneen helped me with alot of things that took close to an hour, even noticing some errors by herself! Cant recommend them enough!
Application recommandée à 100%, support très correcte
An exceptional use experience! I'm thrilled with Moster Cart Upsell and how it has boosted my conversions. The ease of use and the ability to customize additional offers really made a difference. Additionally, I want to give a special shoutout to Charlene for providing outstanding support. Her attention and expertise made the whole process even smoother. Thank you, Moster Cart Upsell, and thank you, Charlene, for exceptional customer service!
Charlene from Monster Cart helped me set up my holiday promo effortlessly and super fast! Would highly recommend! Great features and user friendly
The app increased my conversion rate from day one. This application will become essential for me. A big thank you to the developers and the entire Monsterapps team!
prompt and responsive support team!
I recently encountered some issues with the Monster App Cart, and I must say that Charlene provided me with outstanding customer service. Her dedication to resolving my problems went above and beyond my expectations.
Charlene was not only prompt in addressing my concerns but also demonstrated a deep understanding of the issues I faced. Her patience and willingness to guide me through the solution made the entire process much smoother. What impressed me the most was her genuine concern for customer satisfaction.
The app is seamless and customer service is instant and very friendly. Glad i made the decision to use this app its great!
Beautiful product, made significant increases in conversions. Customer support is quick and eager to help.