Reviews (625)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order values through upselling and free gifts. They value its user-friendly interface, customizable layouts, and features like sticky carts and urgency text. The app integrates smoothly with Shopify themes and is noted for its excellent performance. Customer support is particularly praised for being responsive and helpful, often providing personalized assistance and video tutorials.

November 13, 2023

Great ability to customize to store colours and easy set up. 4 stars because I spoke with an advisor (they were super quick and wonderful) but the app limitation is that if you add a free gift with variants and provide the inventory amount with that variant, monster cart doesn't track that. So during a huge sale period you have to manually track how many free gifts have sold out of your available stock and then delete that product variant. This is going to be difficult for me as a small business during Black Friday with keeping an eye on the stock levels to have to remove the variant once it is sold out and make sure customer's aren't inconvenienced by adding the free gift to cart and then it actually being sold out. I was told this applies to any free gift, not just those with variants.

Milla & Saber
New Zealand
3 months using the app
April 21, 2022

Good and quick customer service. App is easy to use. Haven’t had success with what they’ve claimed yet but will wait and see! Looks promising!

CLOUD9 LASHES
Australia
3 months using the app
October 5, 2021

Me gusta mucho el carrito, ambiente amable y ordenado. Haria falta un llevan juntos y que pongan la app con opción en español. Gracias!

La Caja Azul
Colombia
3 months using the app
June 7, 2023

It's a very nice program, I recommend it to everyone. But I don't use it anymore and I was charged 12.99 per month. If I get a refund, I will share this application with all my friends.

NeedzWow
United Kingdom
About 2 months using the app
March 16, 2022

I use this app to offer gifts and incentives to customers. The extension works like a charm and support is great.

BB - Bubble B
France
About 1 month using the app
Edited March 22, 2023

I installed this app to offer free gifts with purchase....

There's was an issue with the free gift products showing up in auto collections...The app's solution to was to set the conditions to "all conditions". However, that's wasn't how many of our collections functioned. I had to change things (complicate them) in order to make this app work in my store.

Other than that, the app works well and is fairly straightforward. Also, the customer service is pretty good, although the response times could be quicker.

Miracle Botanicals Essential Oils
United States
7 days using the app
Monster Apps replied March 20, 2023

Hi team. 99% of stores can use the simple solutions we provide. We have also created the backup solution you referenced (Hard redirect anyone .. just in case it's needed).
However - you have found the 1 limit of Shopify collections we cannot control.
When a store uses the "Any condition" for auto collections Shopify has no option to hide specific products.
We haven't had a single store bring this up yet as this filter option is rarely used.

An alternative for your store would be to find a solution that uses discount codes or draft checkout. However I would normally advise against this as you will have other limitations. (Ie. multicurrency checkout, multi-discount codes, no coupons)

I wish I had a better answer for you here.
But this is what Shopify gives us to work with.
--------
As for store search
It can be hidden using metafields - we have step by step FAQ videos for how to do this.
https://monsterapps.crisp.help/en/article/hide-products-from-search-free-gift-one-tick-upsells-v76uml/

-------
Lastly
Just wanted to push back on this a little.... "only part of this app that seems to work for our store is the "upsell in the cart" function.

Upselling is the most popular function of the app 🥰 Most stores download us to increase their AOV. Feel free to give it a go 😊
As always reach out to the team if you need anything.
❤️ Ty

March 20, 2023

cherlene was very good, helped me very quick. she answered enthusiastically to my question and we managed to solve the problem

Fiorelli Milano
Italy
About 22 hours using the app