Moose: Live Chat FAQ Whatsapp

Moose: Live Chat FAQ Whatsapp

Reviews (252)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this helpdesk app for its robust features including Live Chat, WhatsApp integration, ticketing, and order tracking, all seamlessly integrated with Shopify. They value the customizable interfaces and FAQ sections that reduce support workload. The app's user-friendly dashboard and reliable performance are also highlighted. Support is responsive, even on weekends, assisting with customizations like chat timings and widget placement. The app is free, adding significant value to business operations.

January 28, 2025

Genki Vital Holding GmbH
Germany
About 15 hours using the app
MOOSE INNOVATIONS INC. replied February 2, 2025

Hi dear,

Thanks a ton for your review! Your support keeps us going and improve our product.

Sincerely,
Anne from MooseDesk

February 3, 2025

atceriesmani
Latvia
About 3 hours using the app
November 14, 2024

Dena Home
United Kingdom
About 22 hours using the app
MOOSE INNOVATIONS INC. replied December 1, 2024

Hi Deniz,

I wanted to reach out and express my gratitude for taking the time to leave a review for our product and service as well. Your feedback is truly appreciated and we are thrilled to hear that you had a positive experience.

From Thomas - MooseDesk Team

December 27, 2024

Petzjet
Israel
About 2 hours using the app
MOOSE INNOVATIONS INC. replied February 2, 2025

Dear Petzjet

Thank you for taking the time to leave a review! We’re happy to hear that you had a good experience with [product/service], and we truly appreciate your support.

We always strive to provide the best experience possible, and your feedback helps us grow. If there’s anything we could have done to make your experience a 5-star one, we’d love to hear your thoughts. Your input is invaluable in helping us improve!

Please feel free to share any suggestions—we’re always listening. Looking forward to serving you again soon!

Best regards,
Mina from MooseDesk

November 8, 2024

MYDISO
Italy
About 18 hours using the app
MOOSE INNOVATIONS INC. replied December 1, 2024

Dear MYDISO,

Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward.

We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know.

Thank you again for your support.
Best regards,
Riley from MooseDesk Team

December 27, 2024

Aurons
Türkiye
23 minutes using the app
MOOSE INNOVATIONS INC. replied December 31, 2024

Hi Aurons

Thank you for taking the time to leave such a kind review. Your support means so much to us and encourages our team to keep striving for the best.

We’re here whenever you need us and look forward to serving you again soon!

Sincerely,
Anne from MooseDesk Team

February 8, 2025

Fab Threads India
India
6 minutes using the app
November 1, 2024

Tech House
Singapore
32 minutes using the app
MOOSE INNOVATIONS INC. replied December 1, 2024

Hi Tech House,

Thank you for your incredible 5-star review! It means the world to us to know you’re happy with our service. Your support keeps us motivated to keep delivering our best! If you have any other concerns, feel free to chat with us!

Best regards,
Sam from MooseDesk

July 22, 2024

Sweston
United States
About 2 months using the app
MOOSE INNOVATIONS INC. replied August 1, 2024

Hi Swestone,

Thank you so much for spending your precious time to leave us 5 star review. If you have any questions please don't hesitate to reach out. We are happy help you

Sincerely,
Anne from MooseDesk Team

May 20, 2024

MAESTRON
India
About 1 month using the app
MOOSE INNOVATIONS INC. replied May 22, 2024

Hi MAESTRON,

We greatly appreciate your 5-star review! It's wonderful to hear that MooseDesk is meeting your needs and expectations. Our goal is to provide the best possible service, and your positive feedback motivates us to keep improving. If you ever have any questions or additional feedback, we're here to help. Thank you for choosing MooseDesk!

MooseDesk Team