Moose: Live Chat FAQ Whatsapp

Moose: Live Chat FAQ Whatsapp

Reviews (253)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this helpdesk app for its robust features including Live Chat, WhatsApp integration, ticketing, and order tracking, all seamlessly integrated with Shopify. They value the customizable interfaces and FAQ sections that reduce support workload. The app's user-friendly dashboard and reliable performance are also highlighted. Support is responsive, even on weekends, assisting with customizations like chat timings and widget placement. The app is free, adding significant value to ...

November 20, 2024

Thédora & Co.
Denmark
3 months using the app
MOOSE INNOVATIONS INC. replied December 1, 2024

Hi Thédora,

Thank you for your review! We are glad that you had a positive feedback with MooseDesk.

We strive to provide excellent support to all our customers, and your ...

November 25, 2024

Queenify Jewelry
United States
About 1 month using the app
MOOSE INNOVATIONS INC. replied December 1, 2024

Hi dear,

Your 5-star review has absolutely brightened our day! Thank you for letting us know that you’re happy with our service. Your encouragement helps us keep striving to ...

January 28, 2025

Genki Vital Holding GmbH
Germany
About 15 hours using the app
MOOSE INNOVATIONS INC. replied February 2, 2025

Hi dear,

Thanks a ton for your review! Your support keeps us going and improve our product.

Sincerely,
Anne from MooseDesk

February 3, 2025

atceriesmani
Latvia
About 3 hours using the app
November 14, 2024

Dena Home
United Kingdom
About 22 hours using the app
MOOSE INNOVATIONS INC. replied December 1, 2024

Hi Deniz,

I wanted to reach out and express my gratitude for taking the time to leave a review for our product and service as well. Your feedback is truly appreciated and we ...

December 27, 2024

Aurons
Türkiye
23 minutes using the app
MOOSE INNOVATIONS INC. replied December 31, 2024

Hi Aurons

Thank you for taking the time to leave such a kind review. Your support means so much to us and encourages our team to keep striving for the best.

We’re here ...

November 8, 2024

MYDISO
Italy
About 18 hours using the app
MOOSE INNOVATIONS INC. replied December 1, 2024

Dear MYDISO,

Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward.

We're always looking to enhance our ...

February 8, 2025

Fab Threads India
India
6 minutes using the app
November 1, 2024

Tech House
Singapore
32 minutes using the app
MOOSE INNOVATIONS INC. replied December 1, 2024

Hi Tech House,

Thank you for your incredible 5-star review! It means the world to us to know you’re happy with our service. Your support keeps us motivated to keep ...

July 22, 2024

Sweston
United States
About 2 months using the app
MOOSE INNOVATIONS INC. replied August 1, 2024

Hi Swestone,

Thank you so much for spending your precious time to leave us 5 star review. If you have any questions please don't hesitate to reach out. We are happy help you

...