Moose: Live Chat WhatsApp, FAQ

Moose: Live Chat WhatsApp, FAQ

Reviews (227)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this helpdesk app for boosting customer support efficiency with features like live chat, FAQ management, ticket raising, and order tracking. Its seamless Shopify integration and ability to centralize communications across platforms are highlighted. The mobile app enhances on-the-go management, and the intuitive interface ensures easy navigation. Merchants also commend the responsive and effective support team.

December 27, 2024

Aurons
Türkiye
23 minutes using the app
MOOSE INNOVATIONS INC. replied December 31, 2024

Hi Aurons

Thank you for taking the time to leave such a kind review. Your support means so much to us and encourages our team to keep striving for the best.

We’re here whenever you need us and look forward to serving you again soon!

Sincerely,
Anne from MooseDesk Team

November 20, 2024

Thédora & Co.
Denmark
39 minutes using the app
MOOSE INNOVATIONS INC. replied December 1, 2024

Hi Thédora,

Thank you for your review! We are glad that you had a positive feedback with MooseDesk.

We strive to provide excellent support to all our customers, and your feedback encourages us to keep up the good work. If you have any further questions or need assistance with anything else, please don't hesitate to let us know. We're here to help!

Sincerely,
Thomas from MooseDesk

November 1, 2024

Tech House
Singapore
32 minutes using the app
MOOSE INNOVATIONS INC. replied December 1, 2024

Hi Tech House,

Thank you for your incredible 5-star review! It means the world to us to know you’re happy with our service. Your support keeps us motivated to keep delivering our best! If you have any other concerns, feel free to chat with us!

Best regards,
Sam from MooseDesk

July 22, 2024

Sweston
United States
About 2 months using the app
MOOSE INNOVATIONS INC. replied August 1, 2024

Hi Swestone,

Thank you so much for spending your precious time to leave us 5 star review. If you have any questions please don't hesitate to reach out. We are happy help you

Sincerely,
Anne from MooseDesk Team

May 20, 2024

MAESTRON
India
About 1 month using the app
MOOSE INNOVATIONS INC. replied May 22, 2024

Hi MAESTRON,

We greatly appreciate your 5-star review! It's wonderful to hear that MooseDesk is meeting your needs and expectations. Our goal is to provide the best possible service, and your positive feedback motivates us to keep improving. If you ever have any questions or additional feedback, we're here to help. Thank you for choosing MooseDesk!

MooseDesk Team

June 29, 2024

Azuer Bellydance
Canada
3 days using the app
MOOSE INNOVATIONS INC. replied July 14, 2024

Dear Azuer Bellydance

Thank you for sharing your positive review! Your feedback helps motivate us to continue providing excellent products and services. We appreciate you taking the time to share your thoughts and look forward to delivering an outstanding experience for you moving forward.

Anne from MooseDesk Support Team

May 16, 2024

Pure Female
Sweden
About 1 hour using the app
MOOSE INNOVATIONS INC. replied May 22, 2024

Hi there,

Thank you so much for your 5-star review! You have motivated us to do better and better to serve such valued customer like you. If you have any suggestions or feedback to help us improve even further, please don't hesitate to share. Thanks again for your support!

MooseDesk Team