Moose: Live Chat WhatsApp, FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (227)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this helpdesk app for boosting customer support efficiency with features like live chat, FAQ management, ticket raising, and order tracking. Its seamless Shopify integration and ability to centralize communications across platforms are highlighted. The mobile app enhances on-the-go management, and the intuitive interface ensures easy navigation. Merchants also commend the responsive and effective support team.
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The maximum is five stars, but if I could give more I would definitely give it. They are simply fantastic, they serve with ease and speed, the APP is complete and works as it should. They have implemented a translation system that will be available to everyone who wants to use the system.
Congratulations guys!
Hi Leve de Tudo,
We sincerely appreciate your generous review, and we want to express our gratitude for your kind words :). Please be assured that we remain committed to enhancing our services continuously, catering to the needs of valued MooseDesk users like you.
Should you have any inquiries or concerns, don't hesitate to reach out to us through the Live Chat window. We are here around the clock to assist you!
Wishing you a fantastic day ahead, and take care.
MooseDesk Team
This is the best app for me, 100/10 - support, Tons of features which even paid apps don't provide, easy interface, Fast updates, as of now when i am using it, it's absolutely free and getting this for free is too Good! The team is doing great! Keep Going, i would like a life chat feature for the widget but even without it its great and i hope the feature will be announced very soon! :)
Hi buddy!
Thank you so much for your compliment and becoming one of our very first early birds to try out MooseDesk. Your feedback really inspires us to continue developing the app and adding more awesome features in the near future.
We are also excited to inform you that the Live Chat feature is also coming in the early of March 2024 so stay tuned for new updates from us!
Other than that, don’t hesitate to reach out whenever you run into any difficulties, we are here to help.
All the best!
MooseDesk Support Team
Although App's feature for small use cases is a little bit limit, the customer support is perfect. App is really easy to use and the UI is good for non-tech agent. 5 star for every thing, hope to see more integration in future like amazon and facebook.
Good day, my friend!
We totally understand that MooseDesks still has room for improvements and we are committed to fulfill them. More importantly, your feedback would inspire and motivate us to continue the journey of developing MooseDesk.
Please also keep in mind that our support team is always ready to help you out whenever you need any assistance while using our app.
Best regards!
MooseDesk Support Team
This app is simply phenomenal. Haven't encountered any bugs. The interface is very efficient and user friendly. The support team is also very friendly and quick to answer any questions that you may have. I will recommend this app to anyone 100%.
Hi Aethia,
Thank you so much for your kind words. Your heartfelt comments mean a lot to us, and we are truly grateful for your presence as the cornerstone of MooseDesk.
We will keep on improving our services for you and MooseDesk users. In the meantime, should you have any inquiries or concerns, don't hesitate to reach out to us through the Live Chat window. We are here to assist you at all times!
Wishing you a fantastic day and take care.
MooseDesk Team
Hi there!
Thank you for the loving words you've shared! If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you!
Have a wonderful day, and take care!
Mia from MooseDesk Team
Hi dear,
Your 5-star review has absolutely brightened our day! Thank you for letting us know that you’re happy with our service. Your encouragement helps us keep striving to provide the best experience for all of our customers.
Sincerely,
Anne from MooseDesk
Hi Deniz,
I wanted to reach out and express my gratitude for taking the time to leave a review for our product and service as well. Your feedback is truly appreciated and we are thrilled to hear that you had a positive experience.
From Thomas - MooseDesk Team
Dear MYDISO,
Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward.
We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know.
Thank you again for your support.
Best regards,
Riley from MooseDesk Team