Moose: Live Chat FAQ Whatsapp
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (254)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this helpdesk app for its robust features including Live Chat, WhatsApp integration, ticketing, and order tracking, all seamlessly integrated with Shopify. They value the customizable interfaces and FAQ sections that reduce support workload. The app's user-friendly dashboard and reliable performance are also highlighted. Support is responsive, even on weekends, assisting with customizations like chat timings and widget placement. The app is free, adding significant value to ...
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I had an excellent experience using this tool. The support provided by the team was outstanding and greatly appreciated. During testing in my development environment, I found that the tool's functionality worked flawlessly without necessitating any code changes, which significantly streamlined the implementation process.
Hi Suresh Shankar
Thank you for taking the time to leave us a perfect 5-star review! We're honored to have earned your trust and loyalty. As a valued customer, your opinion ...
Great support during set up and they offer demo calls which are one to one help and tutorial sessions to resolve any issues you may have.
Hi ShowerSpaah!
It's great to know that you appreciate our commitment to providing personalized support! We understand the importance of offering demo calls and one-to-one ...
Amazing
Hi there,
We greatly appreciate your 5-star review! It's wonderful to hear that MooseDesk is meeting your needs and expectations.
If you ever have any questions or ...
Mina was incredible during the onboarding process. I am blown away this is a Free app! Looking forward to using the features with my customers.
Hi there,
I and our entire team thank you for those awesome compliments! Moosedesk team will certainly try to improve our services day by day and with kindness from merchants ...
This helpdesk app has a clean and simple interface. It feels quick to use and has a nice flow when opening and replying to tickets. This app is very helpful for my business. I recommend it!
Hi EverWolf,
Thank you so much for your kind words. Please rest assured that we will try to be better and better to serve such a wonderful customer like you.
If there's ...
Une fois que vous avez compris l'application, elle est facile à utiliser.
Mais le plus important pour moi est le support de l'application, et il est excellent !
Un grand merci !
Hiii Ketsia
Merci beaucoup pour votre avis 5 étoiles ! Nous sommes ravis d'apprendre que vous avez vécu une excellente expérience avec nous. Vos aimables paroles comptent ...
This app is really easy to use and has a ton of features. The support has also been extremely helpful.
Hi there Runic Dice,
Thank you so much for your kind words. We are over the moon when reading this review. Your trust and satisfaction is what drives us forward.
We will try ...
Although App's feature for small use cases is a little bit limit, the customer support is perfect. App is really easy to use and the UI is good for non-tech agent. 5 star for every thing, hope to see more integration in future like amazon and facebook.
Good day, my friend!
We totally understand that MooseDesks still has room for improvements and we are committed to fulfill them. More importantly, your feedback would ...
I have only just started using the Helpdesk so we've still a few things to setup, but so far it's been a perfect experience. The customer service is exceptional, really attentive and quick. You can tell that the app still needs some tweaking so we can customise certain things, but as an out of the box help centre, it's brilliant.
Hi WeLoveLeds™
Thank you for your amazing 5-star review! We’re so happy to know that you enjoyed our service/product. Your satisfaction is our greatest reward and encourages ...
Amazing functionality and immediate support response, really impressed.
We are grateful for your wonderful review! Our entire team is ecstatic right now! As a consequence of your support, we will continue to work hard to improve the products and ...