Moose: Live Chat FAQ Whatsapp
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (252)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this helpdesk app for its robust features including Live Chat, WhatsApp integration, ticketing, and order tracking, all seamlessly integrated with Shopify. They value the customizable interfaces and FAQ sections that reduce support workload. The app's user-friendly dashboard and reliable performance are also highlighted. Support is responsive, even on weekends, assisting with customizations like chat timings and widget placement. The app is free, adding significant value to business operations.
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So far everything is working really well, customer service is top notch, very fast, helpful and pretty much helped us with everything we needed!
Hi QwertyKey,
It's Jason here. Thank you so much for your wonderful review! We're thrilled to hear that everything is working well for you and that our customer service team was able to assist you quickly and effectively. Your satisfaction is our top priority, and we're always here to help with anything you need. We appreciate your support and look forward to continuing to serve you!
Jason from MooseDesk Support Team
The best customer service, fast and efficient!
Hi Coolby Official Store
Thank you so much for your 5-star review! We are happy to hear that you had such a positive experience with our app.
If there’s anything specific you loved or any areas where we can improve, please let us know. Your feedback is invaluable to us.
We’re grateful for your support and look forward to serving you again. Should you have any questions or need assistance, feel free to reach out.
Thanks again for choosing MooseDesk!
Anne from MooseDesk Team
Excellent app, Mina was the best and helped us fix some minor issues, but still, their reactivity, efficiency & empathy were much appreciated!! <3 If you need Helpdesk articles & live chat, you need MooseDesk , and I recommend it especially for their topnotch support that is always there to advise & help you even for customization! Love it so far & we will definetly keep it on our shop!
Maddie, hope you enjoy your wonderful day!
I'm thrilled to know that you are satisfied with my assistance! Your review makes our day anytime <3
Please get in touch with us by Live Chat if you have any questions.
We are delighted to be working with you.
Mina from MooseDesk Team
Awesome support
Hi Mattcha,
We wanted to express our heartfelt thanks for your 5-star review! It’s fantastic to know that you enjoyed our service/product. Your satisfaction is our priority, and your feedback confirms we’re on the right track.
Thank you for your support and for being a valued customer!
MooseDesk Team
Finally an app that is easy to set up and does everything I was looking for. The support team is really helpful. 10/10
Hi Furlok,
Thank you so much for your fantastic review! We're delighted to hear that you found MooseDesk easy to set up and that it meets all your needs. Our support team is always here to help, and it's great to know they've been helpful to you. Your 10/10 rating means a lot to us. If you ever need anything else, don't hesitate to reach out.
MooseDesk Team
Hi there!
Thank you for the loving words you've shared! If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you!
Have a wonderful day, and take care!
Mia from MooseDesk Team
Wow! Your 5-star review brought big smiles to our faces. Appreciate for your trust in our app.
Thomas from MooseDesk Team
Hi Thédora,
Thank you for your review! We are glad that you had a positive feedback with MooseDesk.
We strive to provide excellent support to all our customers, and your feedback encourages us to keep up the good work. If you have any further questions or need assistance with anything else, please don't hesitate to let us know. We're here to help!
Sincerely,
Thomas from MooseDesk
Hi dear,
Your 5-star review has absolutely brightened our day! Thank you for letting us know that you’re happy with our service. Your encouragement helps us keep striving to provide the best experience for all of our customers.
Sincerely,
Anne from MooseDesk
Hi dear,
Thank you so much for using the app. To have your positive review is everything we're working for
MooseDesk