Reviews (1,015)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its sticky buy button that enhances user experience and boosts sales by staying visible for quicker purchases. They value the easy setup, customization options, and the app's ability to perform well without delays. The customizable carts with simple include/exclude rules are also noted positively. Additionally, the customer support team is praised for their quick and efficient responses to issues and customization requests.

December 30, 2023

support is non-exisitent

Whitehorse Oils
United States
4 days using the app
MakeProSimp replied January 1, 2024

Dear Whitehorse Oils Team,

Thank you for writing us this valuable review, we appreciate it! 🙏

Rest assured, our chat feature is up and running. Our committed chat support team is ready to help you from Monday to Friday, with specific time slots: 3:30 am to 1:30 pm Universal Time, 8:30 pm to 6:30 am Pacific Time, and 11:30 pm to 9:30 am Eastern Time. We're working on expanding our support hours to accommodate various time zones. Additionally, our dedicated email support team is available from Monday to Friday.

Also, we have replied to your query raised on 27th December 2023. The reply was delivered in your email. Furthermore, we wanted to let you know that you reached out to us on a Saturday, so we got back to you on Monday due to weekends. We've addressed all the questions you had, and you can find the related information in the attachments below.

Attachment-1: https://cdn.shopify.com/s/files/1/1980/3607/files/d8b3d8-27th-December.png

Attachment-2: https://cdn.shopify.com/videos/c/o/v/12ac316338a2440e90a015c6bf3644ed.webm

Attachment-3: https://cdn.shopify.com/s/files/1/1980/3607/files/d8b3d8-01st-January.png

If you ever have more questions, need further assistance, or have additional feedback to share, please don't hesitate to reach out to us at support@makeprosimp.com. We're here to help, and we appreciate your understanding and support.

Once again, thank you for the feedback, and we look forward to serving you in the future! We hope you will earn booming success.

Thanks,
MakeProSimp Team

March 3, 2020

Perfect app!!! Love support! 10k thanks! Never have any problems. Support answers in a minute. I'm shocked. I love it! Peace!

www.e-locha.com
Spain
8 months using the app
March 28, 2018

Customer service is spot on very helpful problem solved in 5 minutes

Slingkee
Canada
8 months using the app
October 29, 2019

Este aplicativo irá me ajudar muito e converter muitas vendas em minha loja online. recomendo ! Obrigado !

Phoenix Shop
Brazil
8 months using the app
September 8, 2021

GOOD JOB! Easy to set up, fluid and beautiful app, reactive support team. 5 stars for you!!! Thank you

LiL Waifu
Ireland
8 months using the app
January 30, 2021

o plano gratuito poderia ter ais opções pra quem esta começando seria uma boa oportunidade. ainda estou estudando

Blackfraidy todo dia
Brazil
8 months using the app
April 23, 2018

Great app and support team, they are really helpful

Giorgiobellucci
United States
8 months using the app
December 27, 2019

The app is very good for all stores and they have very friendly staff. I do heavily recommend for all stores new or advanced. Please do not hesitate to ask them any questions as they are super friendly with any questions you may have.

HypedNation Co.
United States
8 months using the app
March 31, 2024

Great app

Simpli.Budgets
Australia
About 2 hours using the app
MakeProSimp replied April 1, 2024

Dear Simpli.Budgets Team,

Thank you for your enthusiastic feedback! 🌟 We're thrilled to hear that you find our app great.

If you ever need assistance or have any questions, please don't hesitate to contact our support team at support@makeprosimp.com. We're here to support you every step of the way.

Thank you for choosing our app, and we're honored to have your endorsement! 😊

Best regards,
The MakeProSimp Team

June 10, 2023

Great app with lots of customizations. Also great fast responding support willing to help with additional customizations.

CrystalScope
Netherlands
8 months using the app
MakeProSimp replied June 10, 2023

Hi CrystalScope,

Big thank you for your appreciation, we are really happy by receiving it. We are glad by knowing that you like our app. Best wishes for a tremendous experience ahead. You can reach us anytime for support at support@makeprosimp.com. We will be glad by helping you.

Best wishes for more sales and your success.

Thanks,
MakeProSimp Team