Reviews (521)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to scale operations and enhance efficiency through seamless integration with major carriers like FedEx, UPS, and Australia Post. It supports complex shipping needs such as global shipping and custom declarations, and offers features like batch label printing and precise dimensional weight calculations. Merchants appreciate the user-friendly interface, straightforward setup, and exceptional customer support, noting the responsive and knowledgeable staff who provide personalized assistance via Zoom for setup and troubleshooting.

April 3, 2024

Needed help after my first order. The support was there to assist me within an hour.

The Scarf
Sweden
24 days using the app
December 13, 2023

1. The PH MultiCarrier Shipping Label stands out as the ultimate tool for managing your Shopify orders. Its convenience is unparalleled, allowing you to effortlessly process your orders. What sets it apart is the exceptional support provided by its team, who treat you like a part of their own family. Their problem-solving approach is both agile and efficient, ensuring that any issues you encounter are swiftly resolved.
Thank you so much for your service...

Alpha Zacked
India
About 2 months using the app
March 6, 2024

This app offers the best service with quick responses and professional skills. It's an excellent tool for utilizing our own courier account. I appreciate the great service provided and encourage continuous improvement to maintain its high standards.

RORO LURE
Hong Kong SAR
19 days using the app
May 10, 2024

Helped me with exactly what I needed and also educated me on how to best use the app with my current biz operations.

Ettore Products Co
United States
2 days using the app
PluginHive replied May 16, 2024

We appreciate you taking the time to share your review!

We're glad our team was able to provide valuable insights on how to optimize the PH Multi Carrier Shipping Label app in shipping with UPS across the US.

Please don't hesitate to reach out if you have any further questions or require additional guidance on leveraging the app's features effectively for your domestic UPS Ground shipments.

February 28, 2024

Sibi was super helpful in getting me set up and ready to go with UPS Sure Post. This way I don't have to go through the headache of Shipstation support and setup (which failed me even after an hour of trying to manage the integrations).

Bright Body
United States
8 days using the app
January 15, 2024

After I installed the app, I had a great conversation with one of their reps and at that time I found that to be able to use this plug in dynamically I had to upgrade to another plan. The next plan was $79, but if you add the plug in subscrition of $9 mer month it comes to about $90 per month which does not make sense for me. All in all the tech support rep offer great customer support. I am going to switch to another platform and will definitely use the PH plugin.

Tangerine Leathercraft
United States
3 months using the app
PluginHive replied January 17, 2024

Dear Ivan,
It's great to know that you are happy with the PluginHive app.
You are correct: live rates at checkout require a Shopify plan with Carrier Calculated Shipping enabled.
Additionally, I would like to confirm that shipment processing, including label generation, fulfillment, and live tracking, is available for ALL Shopify plans.

February 29, 2024

Very insightful and helpful inital call, thank you, looking forward to using it!

Sustainable Canvas
Australia
4 months using the app
April 1, 2024

Excellent customer service. Sibi was super helpful, very knowledgable and was able to help us solve all of our issues. 5 stars for sure!

Blue Sky Scrubs
United States
7 days using the app
March 8, 2024

Keerthi was amazing helped me so much and made the experience very easy while also being patient which was great. Thank you

Bros In Beards
Australia
7 days using the app
April 16, 2024

Easy and intuitive app. Incredibly responsive customer support.

Made In Nature
United States
7 months using the app