Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for simplifying the ordering process of product variants, making it ideal for businesses tracking inventory or selling in bulk. It allows for product combos and bundles creation, customization of variant displays, and a one-button add all to cart feature. Merchants praise its smooth performance, responsive and patient support team, and affordability. The quick-response live chat and instructional videos are also highly valued.

April 7, 2024

This app fulfills what I need for my store and has great customer service.

CHIEF SUPPLIES
Indonesia
13 days using the app
EFOLI, LLC replied April 11, 2024

Thank you for your feedback! We're thrilled to hear that the MultiVariants - Bulk Order app fulfills your store's needs.

We're also glad to know that you've had a positive experience with our customer service. Providing great support is important to us, and we're here to assist you whenever you need it.

If you have any more comments or questions in the future, please feel free to reach out. We're here to help you make the most out of our app. Thank you for choosing the MultiVariants - Bulk Order app!

April 2, 2024

Fast response and really helpful !

Unity-Supplements
Canada
5 months using the app
EFOLI, LLC replied April 4, 2024

We're delighted to hear that you received a fast response and found our support team really helpful! Providing timely assistance is a priority for us, and we're glad we could assist you effectively.
If you have any more questions or need further assistance in the future, please feel free to reach out. We're here to help, and thank you for choosing MultiVariants!

February 27, 2024

Super helpful staff, great functionality and a great tool for big basket selling.

LOVE BRAND & Co. B2B
United Kingdom
28 days using the app
March 13, 2024

A very good job always available to help you

macseis
Andorra
6 days using the app
EFOLI, LLC replied March 16, 2024

Thank you for your feedback! We're delighted to hear that you're satisfied with the service provided by the MultiVariants - Bulk Order app team, and that we've been able to assist you whenever you need help.

If you have any more comments or questions in the future, please feel free to reach out. We're here to assist you with any further inquiries you may have. Thank you for choosing the MultiVariants - Bulk Order app!

April 10, 2024

This app is exactly what I needed to personalize the way product variants show up in the store. The greatest value for me is the live chat, where the guy i chatted with helped me get the look i was looking for, in a few minutes: you explain what you want and they personalize the CSS code on the fly. (Or you can do it yourself if you know CSS). I would definitely recommend, it's worth it even just for the live chat assistance!

Commforta
Italy
About 3 hours using the app
EFOLI, LLC replied April 12, 2024

Thank you for your fantastic feedback! We're thrilled to hear that the MultiVariants - Bulk Order app has been exactly what you needed to personalize the way product variants show up in your store.

It's wonderful to know that you found the live chat support to be valuable and effective in achieving the look you desired for your store. Providing personalized CSS code assistance in real-time is something we take pride in, and we're glad it met your expectations.

Your recommendation means a lot to us, and we're grateful for your trust in our app. If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to help!

February 3, 2024

Have only had it for a week but so far it does everything we need and the support team have been helpful

parachutefirstaid
New Zealand
7 days using the app
EFOLI, LLC replied February 5, 2024

We're glad to hear that MultiVariants has been meeting your needs in just one week! It's fantastic to know that our support team has been helpful in assisting you.
If you ever have more questions or if there's anything else we can help you with, feel free to reach out. We appreciate your feedback, and thank you for choosing the MultiVariants - bulk order app!

February 6, 2024

I don't usually gush over software, but this was the app I needed and the customer service was phenomenal! For days I've looked for an app that did what I needed: to create quantity multiples of an item (by the dozen), but track my inventory by individual items. I tried another app - it didn't work - and was almost about to give up when I installed MV.

I went through two videos to figure out exactly what I needed to do, and it worked as advertised, but some aesthetics needed a couple of tweaks.

I couldn't figure out how to do them, so I got onto their Chat, uploaded a couple of screenshots/snips of what I wanted removed or changed, and within minutes it was done!

I felt a little odd having to go on two times - I am a techy and usually can figure these things out on my own - but both the agents I chatted with (Zaina was the 2nd) were awesome. (The first was a simple error on my part: all of my Tags are capitalized, but I had put them in as lowercase in MV - my bad). Even though I need to pay for their higher plan for everything I wanted, it costs less than the higher-level website theme.

Very satisfied with this app! Thanks!

Bargain Boxes
United States
About 3 hours using the app
EFOLI, LLC replied February 7, 2024

We're thrilled to hear that MultiVariants has been the app you needed and that you've had a phenomenal experience with our customer service! It's fantastic that you were able to find a solution to your specific needs after trying various options.
We understand that sometimes minor tweaks are necessary to perfect the aesthetics, and we're glad our support team was able to assist you promptly. Don't hesitate to reach out whenever you need assistance - we're here to help!
Your satisfaction is our priority, and we're delighted that MultiVariants has met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to contact us. Thank you for choosing our app!

January 3, 2024

They have great customer service! I had a small issue and they fixed it within minutes.

TGT Wholesale
United States
4 months using the app
February 19, 2024

Works great! Very helpful support.

FOODIO.sk
Slovakia
About 1 month using the app
EFOLI, LLC replied February 22, 2024

We're delighted to hear that MultiVariants is working great for you! It's fantastic to know that you find our support team very helpful.
If you ever have more questions or need further assistance, please feel free to reach out. We're here to ensure your continued success with MultiVariants. Thank you for choosing our app!

January 8, 2024

AWESOME support. Didn't really know what to do once I installed the service - Hector was amazing and completely setup what I needed help with and answered several questions. I'm really happy with the service I received and would encourage you to consider using this software! Solved the problems we were faced with creating custom candy mixes for our customers!

Pacific Coast Candy
United States
About 21 hours using the app