Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for simplifying the ordering process of product variants, making it ideal for businesses tracking inventory or selling in bulk. It allows for product combos and bundles creation, customization of variant displays, and a one-button add all to cart feature. Merchants praise its smooth performance, responsive and patient support team, and affordability. The quick-response live chat and instructional videos are also highly valued.

Edited October 23, 2023

The application fits my needs 100% now after having a great conference call with ISLAM their support agent. we scheduled via Calendly and he came on time. it was so productive and he fixes now all my problems. but I want to give 5 stars to the support agents during the past 5 hours that helped me to find a close solution to my needs they are still online and active not like others they just disconnect. I really appreciate the great time and support they did and they really deserve 5 stars for that.

kadoonpro
Saudi Arabia
13 days using the app
EFOLI, LLC replied October 25, 2023

Thank you for sharing your experience with the MultiVariants - Bulk Order app and our support team, specifically your productive conference call with ISLAM.

We're delighted to hear that, after the call, the application now fits your needs 100% and that ISLAM was able to fix your problems effectively. We appreciate your recognition of the support teams who have actively assisted you for the past 5 hours and remained online and active.

Your 5-star rating for our support team is greatly appreciated. If you have any more comments or questions in the future, please feel free to reach out. We're here to assist you with any further inquiries you may have. Thank you for choosing MultiVariants and for your positive feedback!

November 1, 2023

Support is great. Fixed two things for me promptly over chat. The app is perfect for adding bulk buying on one screen.

LuElla’s Boutique LLC
United States
20 days using the app
EFOLI, LLC replied November 3, 2023

We're delighted to hear that you've had a great experience with our support team. Their ability to promptly address and fix issues is something we take pride in.
It's also fantastic to hear that you find MultiVariants perfect for implementing bulk buying on one screen. If you ever have more ideas, questions, or need assistance in the future, please don't hesitate to reach out. Your satisfaction is our priority, and we're here to provide the support you need. Thank you for choosing our app!

July 5, 2023

Found an app I really need!
When there was a problem, I asked through live chat, but they solved it right away.
Even though I'm using a free plan!
Their customer service is great!
I am so happy to meet this app.

78 Trading
Canada
8 months using the app
EFOLI, LLC replied July 6, 2023

Thank you for your kind words regarding the MultiVariant - Bulk Order app. We're thrilled to hear that you found our app to be exactly what you needed! It's great to know that our live chat support was able to quickly resolve any issues you encountered.

Providing excellent customer service is important to us, and we're glad that our team was able to assist you effectively.

We're equally happy to have you as a user and are here to support you every step of the way. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing MultiVariant, and we're delighted to have met your expectations!

November 2, 2023

So far so good. Tech support has been very helpful making some visual adjustments and my customers are loving the ease of use buying multiple variants at once!

Grand Circuit Products
United States
7 days using the app
EFOLI, LLC replied November 4, 2023

Thank you for sharing your experience with the MultiVariants - Bulk Order app! We're pleased to hear that your experience has been positive thus far.

It's wonderful that our tech support has been helpful in making visual adjustments, and that your customers are enjoying the ease of buying multiple variants at once using the MultiVariants app.

If you have any more comments or questions in the future, please feel free to reach out. We're here to assist you with any further inquiries you may have. Thank you for choosing our app and for your positive feedback!

Edited November 14, 2023

Great app! Gets the job done fuss free and the customer service is AMAZING. They really help you out whenever you need assistance.

YASE
Mexico
21 days using the app
EFOLI, LLC replied October 28, 2023

Thank you for the kind words! We're thrilled to hear that you've had a great experience with our product. If you ever have more feedback or questions in the future, please feel free to reach out. Your satisfaction is our priority, and we're here to ensure your continued positive experience. Thank you for choosing MultiVariants!

July 6, 2023

I had a problem with my bundled package of 20 items showing up in Shopify as the price of one item instead of the total price of the 20 items. The chat support was incredibly helpful in fixing the issue and even shared a personalized screen-capture video of them making the change so I could do it myself in the future. Highly recommend this product and the support is A+.

Muffin Revolution
United States
4 months using the app
EFOLI, LLC replied July 6, 2023

Thank you for sharing your experience with the showing bundled package item's price. We're glad to hear that our support was incredibly helpful in resolving the problem you were facing.

It's great to know that our support went above and beyond by sharing a personalized screen-capture video to guide you through the process and empower you to make similar changes in the future.

We appreciate your recommendation of our product and are delighted that you had a positive experience with our support team. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing our app and for your A+ feedback!

July 27, 2023

Great app and quick support to fix minor bugs, does exactly what I need it to and would recommend for your store.

ek Wholesale
United Kingdom
Over 1 year using the app
EFOLI, LLC replied July 31, 2023

Thank you for your review of the MultiVariants - Bulk Order app! We're thrilled to hear that you find our app great and that it perfectly fulfills your needs.

We're glad that our support team was able to quickly fix any minor issues you encountered. We strive to provide timely and effective support.

Thank you for recommending MultiVariants to others. Please don't hesitate to reach out if you have any further questions or need assistance. We're here to help you make the most out of our app. Thank you for choosing our app and for your positive feedback!

November 20, 2023

It is the second store I am using this app, the support is so fast, and effective. And they also help to do customization depends on our requirement.

Top Succulent®
Hong Kong SAR
About 19 hours using the app
May 11, 2023

This app has great features. It fits our product very well. There are some functional details in it that don't meet our needs, but you can contact customer service to make changes, and the customer service is satisfactory and skilled! I recommend everyone to try it!

AMOLEN
United States
2 months using the app
EFOLI, LLC replied May 13, 2023

Thank you for your review of the MultiVariants - Bulk Order app! We're glad to hear that our app's features are a great fit for your product.

We apologize that there are some functional details that do not meet your needs. However, we're pleased to hear that our customer service team was able to assist you in making the necessary changes and that you found their support satisfactory and skilled.

Thank you for recommending our app to others. If you have any further feedback or questions, please don't hesitate to contact us. We're always here to help and appreciate your business.

August 16, 2023

the app works great once you wrap your head around it and the support team are always on hand to help with anything no matter how big or small

MSH Wholesale
United Kingdom
3 months using the app
EFOLI, LLC replied August 19, 2023

Thank you for your review of the MultiVariants - Bulk Order app! We're delighted to hear that the app works great for you once you've got the hang of it.

We're also pleased that our support team has been there for you, whether it's for big or small questions or issues. Providing excellent customer support is important to us, and we're glad we could assist you effectively.

If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help you make the most out of our app. Thank you for choosing our app and for your positive feedback!