Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its product customization and showcasing features. It's praised for its user-friendly interface, clean design, and seamless integration with various themes. Many appreciate the time and cost savings, enhanced customer experience, and sales boost. The support team is noted for their quick response and professionalism. However, some find the percentage per sale pricing model less suitable for larger businesses. The app is regularly updated, indicating a promising future.

September 16, 2023

We have been using the app for sometime now and have tried couple of apps for customisation. This is by far one of the best apps we came across and value the team that's behind. We faced couple of challenges to integrate the app properly with our theme and even if we are not that techy enough. The team had taken extra steps to provide us with solutions and response time is fantastic.

Foxmybox
India
3 months using the app
Kickflip replied September 18, 2023

Thank you for your kind words about Kickflip. We're thrilled to hear that you've found it to be one of the best for product customization and that our team's support has been helpful. Your support is truly motivating, and we look forward to bringing you even more enhancements in the future.

August 11, 2023

Not every store needs a customizer with complex tools to personalize products. Some store require a clean, minimal, modern, and easy-to-use customizer.

If that is what you're looking for, do not waste your time researching, I have spent a lot of time on this and Kickflip is the only affordable option with beautiful UI and very easy setup!

Make sure to follow their instruction videos.

CURVD
United States
About 2 months using the app
Kickflip replied August 29, 2023

Thrilled to hear you're loving Kickflip! We built it to be user-friendly with a sleek UI, so we're glad it's the perfect fit for your store. Those instructional videos? All part of our plan to make your experience as smooth as possible. Thanks for spreading the love and keep rocking the e-commerce world with Kickflip! Need anything else? We're here for you. 🚀

Cheers!

July 31, 2023

Finally an app that has all the custom options I need.
If you also enable manual text sizing for our customer and adding a possibility to add a link in the text then you really created the most perfect app ever!!

ChefsCotton
Netherlands
About 2 months using the app
Kickflip replied August 2, 2023

Thank you for your glowing feedback! We appreciate your suggestion regarding manual text sizing. Concerning hyperlink inclusion in text descriptions, I don't have a release date but I can confirm that it's in our pipeline. Stay tuned for updates, as we continue to enhance Kickflip to better serve your needs. Thanks again for your review.

Edited June 13, 2023

Very beautiful app, easy to figure out and customer support was great with all my annoying questions. Would recommend 100%. My suggestion to kickflip, add a HEX color wheel option for customers to choose from

StickerNerd.com
United States
5 months using the app
Kickflip replied June 13, 2023

Thank you for your wonderful review and recommendation of our app. We greatly appreciate your feedback and are delighted to hear that you found our customer support helpful.

Your suggestion to add a color wheel option is a very good idea, and we agree that it would be a valuable addition. We will carefully consider it as we continue to improve our app to meet the unique needs of our users. For more information about how we handle feature requests, please take a look at this article : https://help.gokickflip.com/en/articles/4677869-how-we-manage-feature-requests.

Your satisfaction is our top priority, and we are grateful to have you as part of the Kickflip community.

May 17, 2023

Easy to set up! Perfect for my labels & stickers shop! Thanks to the fact that they removed the monthly subscription, I switched from the other app! I strongly recommend it! Happy personalize! https://happystickers.shop/

happystickers.shop
Canada
9 months using the app
Kickflip replied May 17, 2023

Thank you for your wonderful review! We're thrilled to hear that Kickflip has made label and sticker creation a breeze for your shop and that you find our pricing model convenient to scale with your business. Keep on personalizing!

- The Kickflip Team

July 31, 2023

Outstanding Shopify App for Personalized Products!

I want to express my heartfelt thanks to the creators of the Kickflip App on Shopify! This app has made offering custom products a breeze for my small business. Its user-friendly interface and superb customer service are second to none. With a wide range of customization options, seamless integration, and automated processes, it's an absolute game-changer. Highly recommended!

Fondaii
Mexico
About 2 months using the app
Kickflip replied August 2, 2023

We are thrilled to read your wonderful review and hear about your experience with Kickflip. Your kind words are a testament to the hard work and dedication of our team. We are committed to delivering the very best in terms of functionality, integration, and customer service. Your feedback motivates us to strive for continuous improvement. Thank you for choosing us as a partner in your business journey. We look forward to serving you even better in the future.

June 15, 2023

What a great addition for our business to have access to this app. Once we worked out how to setup the files and process through the workflow it's been fantastic to begin to offer our customers the ability to customise their orders. Support from Jackie during our introductory video call was great and she was able to help answer some of our outstanding queries. Early days for us using thew app and can't wait to see the feedback from our customers who will use it on our store. Also love the fact that the costs are based on the success of customers purchasing.

John and Gillian - jackharryandollie.com.au

Jack Harry and Ollie
Australia
7 days using the app
Kickflip replied June 15, 2023

Hey John and Gillian! We are stoked to hear about your positive experience with Kickflip! You know, we really strive to provide that intuitive experience to our users, and it's just awesome to see that coming to life for you guys.

Huge props to Jackie too - she's an absolute rockstar in our team! We’re glad to know she was able to answer your queries and assist with the setup process.

Our mission at Kickflip is all about bringing success to businesses, and we’re excited that our pricing model based on successful sales is resonating with you.

We can't wait to hear how your customers love using the app on your store.

All the best!

- The Kickflip Team

May 30, 2023

By far the most amazing customizer app you'll find on the Shopify app store. So easy to set up and the functionalities including logic rules and layers give you the freedom to create a customizer even for a complex product. The team is so easy to get in touch with and very responsive and eager to help out. Haven't faced any significant problem with the app aside from a few lags here and there given the complexity of our product. But amazing experience overall! Will surely recommend this app to friends and fellow entrepreneurs. Kudos to the Kickflip team! Keep up the great work!

CUBO Modular Inc.
Philippines
12 days using the app
Kickflip replied May 30, 2023

Thank you so much for your wonderful review! We're thrilled to hear that our customizer app has provided you with an easy-to-use platform for creating complex product customizations. We will continue to optimize Kickflip to provide you with the best user experience possible.

July 17, 2023

We are using this app since few days now. We tried a lots of apps to offer options in an easy and beautiful way for our customers and this is by far the best app for us, easy to use, lots of possibilities for options, clean design.
We want to thanks Cindy from helpdesk and the developers team for helping us to integrate some code for the cart. The great customer service we received, also decide us to rate this app 5 stars.
We highly recommend this app and company.
Best regards
Hervé Baud / Jorge Baldaia - M2G Clothing

M2G Brindes
Portugal
4 days using the app
Kickflip replied July 19, 2023

Dear Hervé and Jorge,

Thank you for your kind words and the 5-star rating. We love hearing your feedback at Kickflip! It's what drives us to constantly innovate, create user-friendly experiences, and aim for excellence. We're thrilled to hear that our app has contributed to your business in a meaningful way.

Cindy and our development team thank you for your acknowledgement. We're excited to keep taking care of your needs and going above and beyond your expectations.

Best,

-The Kickflip team

June 12, 2023

Very well-designed app and customer service is out of this world. Highly recommend. Pricing system is also super competitive compared to other apps of this style.

POP BAG USA
United States
About 1 month using the app
Kickflip replied June 12, 2023

Thank you for your wonderful review. We are delighted to hear that you find our app well-designed and our customer service exceptional. Your recommendation is greatly appreciated, and we will continue to strive for excellence in all aspects. Thank you for choosing Kickflip, and please don't hesitate to reach out if you need any further assistance.