Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its product customization and showcasing features. It's praised for its user-friendly interface, clean design, and seamless integration with various themes. Many appreciate the time and cost savings, enhanced customer experience, and sales boost. The support team is noted for their quick response and professionalism. However, some find the percentage per sale pricing model less suitable for larger businesses. The app is regularly updated, indicating a promising future.

Edited July 5, 2021

I spent $5k on freelancer trying to build my own customization website before I found myCustomizer. I had the site up and working in just a few days with zero problems. Their front end and back end were both 5x better than what I had before. Font support is excellent. Icon preview selection is awesome. The site is responsive and tech support is on it and responds within hours. The rules section allows configuration of multiple items with If-Then-Else logic. So glad I found them. This is a well thought out product.

SanDiegoMake
United States
9 months using the app
Kickflip replied July 6, 2021

Dear Greg,

Experiences like yours are far too common. I'm so glad we were able to help you move forward with this project without spending too much. We're always adding new features to the platform, and it's great to know that you used a few and were able to successfully create what you needed.

Thanks for placing your trust in us and your willingness to share.

Best,

May 1, 2022

Such an amazing app. Easy to use. The customer support team is great. Quick response time. End results are great.

Susan Lanci Designs
United States
9 months using the app
Kickflip replied May 9, 2022

Thank you for taking the time to add a review.

We're so glad you're satisfied with the app. We are focused on providing a user-friendly solution, so we're pleased to know that you find it easy to use. You did such a great job creating your customizers!

We wish you great success in the future!

July 15, 2022

this app is so easy to use and the customer support is great, I had a small issue and reached out to support and they helped me within minutes.

ezrableu
United States
8 months using the app
Kickflip replied July 18, 2022

Thanks so much for the kind words - we're happy to hear that you're enjoying Kickflip and that our customer success team was able to help you out quickly!

October 5, 2021

Très utile. Parfait pour mon produit que je développe actuellement. Très facile à prendre en main, je recommande.
Very useful. Perfect for my product that I am currently developing. Very easy to learn, I recommend.

SKEP
France
8 months using the app
Kickflip replied October 5, 2021

Thank you so much SKEP team!

C'est un plaisir de voir évoluer un projet aussi intéressant que le vôtre. Toute l'équipe ici a très hâte d'être témoin de la suite.

Bon succès!

March 17, 2023

Customer support is on another level. This app is amazing. You can modify all the features exactly like you want to. 10/10.

Wellnezzy
Finland
8 months using the app
Kickflip replied March 17, 2023

Thanks for the amazing review! At Kicklip, we pride ourselves on our customer service and creating the perfect product customization solution for you. Thank you for your business!

April 7, 2023

Customer service is outstanding - experience with this app has been great thanks to the help that I received

Funkaroo Inc
Canada
8 months using the app
Kickflip replied April 7, 2023

Thank you for your feedback about our customer service! We're delighted to hear that you've had a great experience with our app, and we're glad that our team was able to assist you. If you ever need any further assistance, please don't hesitate to reach out to us. Thank you for choosing Kickflip!

July 17, 2022

I found Kickflip from Shopify App search. After comparing with others, I know this is exactly what I need to customise my handmade leather product. But for someone like me with very poor IT and Photoshop knowledge, at the beginning, it's really frustrated to handle. I tried to seek support via App chat just before giving up. The team replied me very quick. Guide me step by step patiently and clearly. All is amazing! I just set up my shop and really enjoyed it! I will definitely use the App again for my other products.

KissCaseLondon
United Kingdom
7 months using the app
Kickflip replied July 18, 2022

Hi! We're glad to hear that you found Kickflip and that it was exactly what you were looking for to customize your products. We're sorry to hear that you had some frustration at the beginning but are happy that our team was able to help you out and that you're now enjoying the app. We'll definitely be here if you need any help in the future. Thanks for using Kickflip!

June 25, 2020

Great logic and UX with reasonable pricing plus a responsive support makes this great software. I do recommend and look forward to future development.

Ondrboks
Belgium
7 months using the app
May 26, 2022

I'm using this app in order to allow my customers to customize their T-shirts before placing an order. The tool is amazing!! It was a little challenging in the beginning for me to figure everything out, but with dedication and time I was able to build an amazing tool!! And anytime I needed assistance or help, or had a question, I was able to talk with a representative. They are very very helpful and fast at responding and really care about you! I am more than happy with the app and would recommend anybody who is looking for a customizer to use this app! Also they are affordable and very high quality.

Custom Tee Pro
United States
6 months using the app
Kickflip replied May 30, 2022

Thanks for taking the time to share this powerful review!
We are very glad you enjoy using our platform so far. It is our priority to help you succeed, so please do not hesitate to contact us if you need anything.

We are thrilled to see your custom t-shirt customizers!

Keep up the good work :)

September 3, 2021

I would recommend this application to anyone. Very easy to use and the customer service is amazing!

GFX RAZ
United Kingdom
6 months using the app
Kickflip replied September 29, 2021

Hello,
We're happy you’re appreciating our platform!
Thanks for your trust and very nice review, we're thankful for great customers like you. Our support team is always here to help. Never hesitate to reach out!
Warm regards,