Kickflip ‑ Customize Products , 115 reviews

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
    101
  • 8% of ratings are 4 stars
    9
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
    2
  • 3% of ratings are 1 stars
    3
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and realistic product customization features. Its customer service is praised for efficiency and helpfulness. However, some concerns have been raised about the percentage per sale pricing model. Despite initial learning challenges, merchants value its flexibility, mobile compatibility, and development potential. It's credited with enhancing customer experience and boosting sales.

June 27, 2023

I want to love this app but it's missing so much functionality that I can't use it. Since it replaces the product page, there's no place for a description, I can't customize the template to include important info or complementary products. There is nowhere to display reviews on the product page, etc. If this could be embedded in the product page or a pop up that opens when the customer clicks a "customize this" button it would be pretty brilliant.

Restrained Grace
United States
4 months using the app
Kickflip replied June 28, 2023

We're sorry to hear that you've been having difficulties with our app, but we're here to help! The good news is that actually, the functionality you mentioned is available in Kickflip.

You can indeed add a 'Customize' button to your product page allowing you to retain essential elements such as reviews, product description, product image, and more. When clicking on the 'Customize' button, your customizer will appear in a pop-up, just like you expected. Take a look at this example: https://demo.gokickflip.com/products/gaming-controller

This guide provides detailed steps on how to accomplish this: https://help.gokickflip.com/en/articles/6289000-integrating-your-customizer-in-shopify

If you need any assistance, don't hesitate to contact us via our live chat support. Our team is more than willing to guide you through the process.

Thank you for choosing Kickflip. We appreciate your business and we're dedicated to ensuring your experience with us is always a positive one.

August 13, 2022

I can't seem to use the app as I need a login- which I don't have and don't have the option to obtain. I tried going to their website and that just brings me back to this page--

Underdog Trading Co.
United States
9 months using the app
Kickflip replied August 16, 2022

We are sorry about that! We can help you, please write to us at help@gokickflip.com and we will get it sorted out in no time.

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