Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and realistic product customization features. Its customer service is praised for efficiency and helpfulness. However, some concerns have been raised about the percentage per sale pricing model. Despite initial learning challenges, merchants value its flexibility, mobile compatibility, and development potential. It's credited with enhancing customer experience and boosting sales.

August 9, 2023

Very pleased so far with KickFlip. We are launching the customisation app in a couple weeks and cannot wait to see how it is received. Watch a few of the videos as once you get the hang of it, it's very very user friendly and so much more advanced than other customisation apps we've seen. Cindy and Jackie have also been so helpful and quick to respond to my questions.

Clio Peppiatt
United Kingdom
9 days using the app
Kickflip replied August 29, 2023

Your excitement for Kickflip is palpable and it's truly inspiring! We designed it to be intuitive, cutting-edge, and above all, user-friendly - and it seems we've hit the mark.

Hearing your kind words about our customer success team, is incredibly gratifying. Their goal is to make your experience seamless and they'll be thrilled to learn they're succeeding.

As for your upcoming launch, we're on the edge of our seats! We believe in your vision and can't wait to see how it revolutionizes your e-commerce journey.

November 8, 2022

Application très simple à utiliser, je recommande ! Et super réactivité de la part du service client!

Moke America Orlando
United States
15 days using the app
Kickflip replied November 9, 2022

Merci beaucoup pour vos bons commentaires - nous sommes ravis de pouvoir compter Moke America Orlando parmi nos clients! La voiture Moke semble vraiment très intéressante, non seulement pour son large choix d'accessoires et de personnalisations, mais aussi pour sa durabilité et ses caractéristiques écologiques! Merci encore de partager votre expérience avec nous!

May 30, 2023

By far the most amazing customizer app you'll find on the Shopify app store. So easy to set up and the functionalities including logic rules and layers give you the freedom to create a customizer even for a complex product. The team is so easy to get in touch with and very responsive and eager to help out. Haven't faced any significant problem with the app aside from a few lags here and there given the complexity of our product. But amazing experience overall! Will surely recommend this app to friends and fellow entrepreneurs. Kudos to the Kickflip team! Keep up the great work!

CUBO Modular Inc.
Philippines
12 days using the app
Kickflip replied May 30, 2023

Thank you so much for your wonderful review! We're thrilled to hear that our customizer app has provided you with an easy-to-use platform for creating complex product customizations. We will continue to optimize Kickflip to provide you with the best user experience possible.

June 15, 2023

What a great addition for our business to have access to this app. Once we worked out how to setup the files and process through the workflow it's been fantastic to begin to offer our customers the ability to customise their orders. Support from Jackie during our introductory video call was great and she was able to help answer some of our outstanding queries. Early days for us using thew app and can't wait to see the feedback from our customers who will use it on our store. Also love the fact that the costs are based on the success of customers purchasing.

John and Gillian - jackharryandollie.com.au

Jack Harry and Ollie
Australia
7 days using the app
Kickflip replied June 15, 2023

Hey John and Gillian! We are stoked to hear about your positive experience with Kickflip! You know, we really strive to provide that intuitive experience to our users, and it's just awesome to see that coming to life for you guys.

Huge props to Jackie too - she's an absolute rockstar in our team! We’re glad to know she was able to answer your queries and assist with the setup process.

Our mission at Kickflip is all about bringing success to businesses, and we’re excited that our pricing model based on successful sales is resonating with you.

We can't wait to hear how your customers love using the app on your store.

All the best!

- The Kickflip Team

Edited July 5, 2023

I have been using kickflip for a few days now and I am very impressed with its features and performance. It is easy to use, reliable, and has everything I need to manage my projects. The app is constantly updated with new improvements and bug fixes, and the team behind it is very responsive and helpful. Whenever I have a question or a problem, they are quick to reply and offer solutions. They also listen to feedback and suggestions from users and implement them in future updates. I highly recommend this app to anyone looking for a great personalizing tool.

Life goals list
Austria
6 days using the app
Kickflip replied July 5, 2023

Thank you for your thoughtful review! We're thrilled to hear that you're finding Kickflip beneficial for your product personalization needs. Our team is committed to providing consistent updates and efficient customer service, and we're glad to know we're hitting the mark. Stay tuned for more features and improvements in forthcoming updates. Thanks once again for your recommendation and for being a valued Kickflip user!

July 17, 2023

We are using this app since few days now. We tried a lots of apps to offer options in an easy and beautiful way for our customers and this is by far the best app for us, easy to use, lots of possibilities for options, clean design.
We want to thanks Cindy from helpdesk and the developers team for helping us to integrate some code for the cart. The great customer service we received, also decide us to rate this app 5 stars.
We highly recommend this app and company.
Best regards
Hervé Baud / Jorge Baldaia - M2G Clothing

M2G Brindes
Portugal
4 days using the app
Kickflip replied July 19, 2023

Dear Hervé and Jorge,

Thank you for your kind words and the 5-star rating. We love hearing your feedback at Kickflip! It's what drives us to constantly innovate, create user-friendly experiences, and aim for excellence. We're thrilled to hear that our app has contributed to your business in a meaningful way.

Cindy and our development team thank you for your acknowledgement. We're excited to keep taking care of your needs and going above and beyond your expectations.

Best,

-The Kickflip team

July 14, 2022

Brilliant app, easy to use and very responsive developers available basically all the time, and great UX

Greenwich
United Kingdom
3 days using the app
Kickflip replied July 14, 2022

Thank you for saying that. It's great to hear that you're enjoying our product customization app! Additionally, we're glad you find our user interface easy to use. Cheers!

March 30, 2021

Was going to hire a developer for our site for a custom developed customizer but thought would try out the Shopify App Store first. Installed the top 6 apps in this customizer area and pretty much immediately uninstalled them all apart from this one! The user interface is easy, the logic rules and the support is insane! Was on a call with Jackie within 2 hours and she gave me a walkthrough and extra advice. I’m sure this app will have 1000’s of reviews over the next few years and be the leader in this space. I also run a Shopify design agency with over 200+ clients a month and will be recommending this app to all clients. Great job guys!!

Build Your Neon
United Kingdom
3 days using the app
Kickflip replied March 30, 2021

Hey Gregory,
Thank you so much for your thoughtful and detailed review. This is incredibly appreciated knowing that you've tried many other platforms. You mentioned that you enjoyed your call with Jackie and that it was helpful, that's great! Being able to talk to someone directly and easily is important to us.
Thanks for your trust, it's nice to know we have amazing customers like you. 
Can’t wait to see your project evolve even more :)

August 2, 2021

It took me a long-time before finding the perfect customizer app, and I am really happy to say that I finally did ! MyCustomizer is literally the best app in the market. You can create anything you have in your mind - The frond and Back end are perfect and the team behind is super kind and helpful ! Congrats !

My Dust Bag
United States
About 5 hours using the app
Kickflip replied September 29, 2021

Dear Marie-Laetitia,

Thank you so much. We are super happy to read your kind words and also glad that our solution is meeting your expectations. We work hard to deliver the most easy-to-use tool to create exactly what you have in mind.

We hope you will have a great success with your project!

Best,

January 15, 2024

UnikPilot
France
2 months using the app
Kickflip replied January 16, 2024

Thank you so much for your 5-star review! Your support as our 100th reviewer on the Shopify App Store is incredibly valuable to us at Kickflip. Cheers to more milestones together!