Reviews (95)
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Rachel really helped me. She was very kind. I recommend this app without hesitation. Thank you so much!
Hi there,
Thank you a lot for your nice review!
If you need further assistance, feel free to contact our support team. We are happy to help you as soon as possible.
Regards,
Rachel
Its a good app for your store with easy setup and good support.You can recommend it to other Shopify store owners.
Hi,
Thank you so much for your nice review! It motivates us a lot to improve and serve customers better.
If you need any help, feel free to contact us via live chat or email at support@nestscale.com.
Regards,
Rachel
It is quick to operate and very practical. When a problem arises, they solve it quickly! It is software worth using all the time.
Dear customer,
Thank you so much for your kind words! We're thrilled to hear that you find our app quick to use and practical.
Our team at NestScale is dedicated to providing prompt solutions whenever challenges arise. It's wonderful to know that you find our software valuable enough to use consistently.
If you ever have any questions or need assistance, please don't hesitate to reach out. Your satisfaction is our top priority!
Regards,
Chloé
I just added this plugin, and it was fairly easy to install and design. It had a few bugs at first in its interface, but Kevin was so helpful every step of the way, and figured out a solution to any problem that would pop up. Great service, I would recommend!
Dear beloved customer,
That's wonderful to hear that you had a positive experience with the plugin and the support provided by Kevin!
Easy installation and design can make a significant difference in user experience, and it's reassuring to know that Kevin was there to assist you with any interface bugs and find solutions promptly.
Thank you for sharing your recommendation, and if you have any more feedback or need further assistance, don't hesitate to reach out.
Cheers,
Chloe
Really nice app, I recommend it because nowadays it's hard to find a good-looking free app with tons of features!
Dear valued customer,
Thank you so much for your kind words and for recommending our app! We're delighted to hear that you appreciate the design and features of the app. Our team has worked hard to create a user-friendly and feature-rich experience for our users.
If you have any suggestions for improvements or any specific feedback, please don't hesitate to share. Your feedback helps us continue to enhance the app and provide you with the best possible experience.
Once again, thank you for using and recommending our app. We hope you continue to find it valuable and enjoy using it!
Cheers,
Chloé
Great app with fast customer support. Works both on web and mobile application with reasonable plans.
It would be much better if can sync complete with messenger and product card sharing like the facebook shop do.
Hi Mr. Thura,
Thank you for your valuable feedback! We're thrilled to hear that you're enjoying our app and the speedy customer support we provide.
We're always looking to enhance our services to better meet your needs, and your suggestion regarding syncing with Messenger and enabling product card sharing is an excellent one. We're happy to inform you that our team is actively working on implementing these features to improve your experience. We aim to release these updates as soon as possible, and we'll make sure to keep you informed of our progress.
Your input is incredibly valuable to us, and we appreciate your patience and support as we work to make our app even better for you. If you have any more ideas or feedback in the future, please don't hesitate to reach out. We're here to ensure your experience remains top-notch.
Regards,
Chloe
Thank you very much for any help.
It's a good app and the help is always there when you need it.
Hi,
Thank you so much for taking the time to share your experience at NestScale.
Your feedback is the most meaningful gift for our every working-hard day effort to provide better products and service to our beloved customers like you.
All the best,
Chloé
The service attitude is excellent, with prompt responsiveness and problem-solving capabilities.
Dear Gabriel,
On behalf of Rachel, Kevin, and the entire NestAds team, we extend our heartfelt gratitude for your kind words about our service attitude. Your acknowledgment of our prompt responsiveness and problem-solving capabilities means the world to us.
Thank you immensely for recognizing our efforts. We're committed to maintaining this level of excellence and ensuring that every interaction you have with us is met with the same high standards.
Should you ever need further assistance or have more feedback to share, please don't hesitate to reach out. We're here and ready to continue providing top-notch service.
Best Regards,
Chloé - Customer Success Manager @NestScale
What impressed me the most was their unwavering patience throughout our entire interaction. They never once made me feel rushed or like my concerns were unimportant. Instead, they took the time to fully understand my situation and provided me with personalized support that made me feel valued as a customer.
Hi there,
Thank you a lot for your nice review!
If you need further assistance, feel free to contact our support team. We are happy to help you as soon as possible.
Regards,
Rachel
I am looking for live chat like this and found this app is very helpful Customer Service and easy to use.
Hi,
Thank you so much for taking the time to leave us such an amazing review. It means a lot to me and the whole team and we will do our best to deserve your trust. 💕
Please do not hesitate to contact us for getting back in touch if you need any further assistance! 💕
Also, please feel free to send any other feedback that you do have - we always love to hear from you!
Regards,
Kevin