Reviews (95)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
December 2, 2022

Really helpful and great customer service as they truly want to help and grow. They clearly want to get the best experience

Umly Shop
United Kingdom
7 days using the app
NestScale replied December 2, 2022

Hi, Chloé here from NestScale team.
Thank you so much for your kind words! We really appreciate you taking the time to share your experience with us!

If you have any further questions or concersn, feel free to contact us. We would be more than happy to help!

Regards,
Chloé

March 16, 2023

Simple, efficient, free! And the support team is great! Rachel helped me with everything I needed to set up my live chat.

UrSmartHome
Italy
6 days using the app
NestScale replied March 19, 2023

Hi,
Thank you so much for taking the time to share your experience at NestScale.

Your feedback is the most meaningful gift for our every working-hard day effort to provide better products and service to our beloved customers like you.

Have a great day!

Cheers,
Chloé

June 29, 2023

Super service to easy and quick set up! Feature rich with shopify customer data integration. Highly recommended!!!

MIDNIGHTDIVAS❤️COM
Sri Lanka
6 days using the app
NestScale replied July 17, 2023

Dear customer,

Thank you for sharing your positive experience with the service!
It's great to hear that the setup process was easy and quick, and the integration with Shopify customer data made it feature-rich.
Your recommendation is much appreciated! If you have any more feedback or need further assistance, don't hesitate to reach out. We're here to help!
Happy using the service, and best of luck with your Shopify store!

Cheers,
Chloe

July 31, 2023

Really easy to integrate and can allocate work to team members. I would recommend for all Shopify stores to use this system.

Power Glow Gaming
United Kingdom
5 days using the app
NestScale replied August 6, 2023

Dear valued customer,

Thank you for the feedback and recommendation!
We're thrilled to know that you find our NestDesk app easy to integrate and effective for team task allocation.
Your support means a lot to us. If you have any suggestions or need assistance, feel free to reach out. We appreciate your trust in our services and look forward to serving Shopify stores like yours in the future.

Best Regards,
Chloé

April 21, 2023

This app is really good
very simple and easy to set up the only thing i would like to have integrated in this app is the function when you can see whenever someone visit your store and get a notification that someone entered your store
it’s very important function for the beginners to see how their store works! other then that… everything looks perfectly fine to me great job guys?

kangenmachinepro
Canada
5 days using the app
NestScale replied May 8, 2023

Hi there,

Thank you so much for your review. It's a huge motivation for us to improve and serve customers better!

If you need any assistance, feel free to contact our support team.

Regards,
Chloé

April 5, 2023

Found this app easy to install with the help of their assistant Jenny.
It was successfully done. Thank you very much.

Vana Shopping
United States
4 days using the app
NestScale replied April 6, 2023

Hi,

Thank you so much for your review. It's a huge motivation for us to improve and serve customers better!

If you need any assistance, feel free to contact our support team.

Regards,
Jenny

May 11, 2023

Excellent service! Was exactly what I was looking for in a chat app. The support team went above and beyond to understand our needs as a business.

Tailored Trends
United States
4 days using the app
NestScale replied May 12, 2023

Hi,

Thank you so much for the precious words.

Customers have always been our top priority and we are trying our best and hardest to deserve your trust. I have read your words many many times. It really motivates me to work hard and efficiently 🥰

Feel free to text me if you need any further assistance, or send us an email via support@nestscale.com

Best Regards,
Chloé

September 19, 2022

Great App, really useful and exactly as described. I am using it to communicate with my clients as they view the different pages on my site.

homehum
United Kingdom
4 days using the app
NestScale replied September 29, 2022

Thank you a lot for your review! We really appreciate it.

If you need any assistance with the app, feel free to contact us. Our support team is happy to help!

November 24, 2022

Chat with us was easy to set up and Rachel, the customer service agent I worked with was very patient and knowledgeable!

Peace N Beads Design
United States
2 days using the app
NestScale replied November 24, 2022

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

If you need further help, feel free to contact us via live chat or email at support@nestscale.com

Regards,
Rachel

December 18, 2022

The customer support is on point, fast and accurate. And the app is very simple to use. They need a few tools but they are working on it.

FastGuys
Spain
About 1 month using the app
NestScale replied December 18, 2022

Hi,

Thank you so much for your nice review! It motivates us a lot to improve and serve customers better.

If you need any help, feel free to contact us via live chat or email at support@nestscale.com.

Regards,
Rachel