NS Live Chat, Inbox & Helpdesk , 93 reviews
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Highly recommended, amazing customer service, Chloé was very quick and helpful. The mobile app is amazing as well!
Hi Akiva,
Thank you so much for the precious words ✨✨✨
It was truly a pleasure for me to assist you, and it makes me really glad to know that I was able to help you. 💕
Customers have always been our top priority and we are trying our best and hardest to deserve your trust. 💕
Feel free to text me if you need any further assistance, or send us an email via support@nestscale.com
Best Regards,
Chloé
Chloe was very helpful at guiding me thru the process of setting up the chat and answered all the questions in detail. Thankyou so much!
Hi Tisha,
It's Chloé here from NestScale team.
Thank you so much for your kind words! We really appreciate you taking the time to share your experience with us!
If you have any further questions or concerns, feel free to contact us. We would be more than happy to help!
Regards,
Chloé
You re the best chat app here! and customer service is great. i am so happy to hace your service its also free!
Thank you so much for your review. This really made my day!
Let us know if you have any questions or need help. Have a nice day, and take care!
Regards
Jenny
I'm still new but so far my experience has been great, mostly I appreciate the help I got integrating it to my shop. I'm not a computer wiz, actually I installed the app and abandoned setting it up coz wasn't sure of what to do, and out of nowhere received a text asking me if I need help setting up. That I really really appreciated. Thank u very much. I hope to have a successful journey with u guys
Hi,
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.
If you need further help, feel free to contact us via live chat or email at support@nestscale.com
Regards,
Chloé
molto veloci e disponibili, un ottima applicazione per implementare qualità e professionalità al proprio store/sito
Grazie mille per aver dedicato del tempo a scrivere questa fantastica recensione. Non esitare a contattarci se hai bisogno di assistenza. Il nostro team di supporto è felice di aiutarti!
Still early days but the support team (Rachel) helped me along the way. Really liking how you can create a draft order in the chat and send it out as a URL.
Hi Bret,
Thank you so much for your nice review! It motivates us a lot to improve and serve customers better.
If you need any help, feel free to contact us via live chat or email at support@nestscale.com.
Regards,
Rachel
I installed the app due to site issues and needed a better way for clients to communicate the issues quickly rather than using the contact form. A lot of the Shopify apps were not working with my site but this one does. I haven't used the app much yet although it seems to function well enough for what I need, but what puts me at ease is their customer service is quick and efficient.
Thank you so much for your review. This really made our day!
Let us know if you have any questions or need help. Have a nice day, and take care!
Regards
Rachel
I'm still new but so far my experience has been great, mostly I appreciate the help I got integrating it to my shop. I installed the app and abandoned setting it up coz wasn't sure of what to do, and out of nowhere received a text asking me if I need help setting up. That I really really appreciated. Thank u very much.
Hi,
Thank you so much for taking the time to leave us such an amazing review. It means a lot to me and the whole team and we will do our best to deserve your trust.
Please do not hesitate to contact us for getting back in touch if you need any further assistance!
Also, please feel free to send any other feedback that you do have - we always love to hear from you!
Regards,
Chloé
Quick live chat support helping me setup things when I was stuck. Quick easy setup and everything works as intended. Does what it says it will do. Good app for my website! :)
Hi there,
Chloé here from NestScale team.
Thank you so much for your kind words! We really appreciate you taking the time to share your experience with us!
If you have any further questions or concersn, feel free to contact us. We would be more than happy to help!
Regards,
Chloé
Really helpful and great customer service as they truly want to help and grow. They clearly want to get the best experience
Hi, Chloé here from NestScale team.
Thank you so much for your kind words! We really appreciate you taking the time to share your experience with us!
If you have any further questions or concersn, feel free to contact us. We would be more than happy to help!
Regards,
Chloé