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Nosto has been great! Not only is the software awesome, the team has been amazing to work with. We primarily use Nosto for onsite recommendations, which have helped us increase our AOV and add some features/functionality we had been wanting.
Nosto is a fantastic way of showcasing personalized products and content to your customers robustly and strategically. Their team members are experts, and Jamie Burkes is a fantastic member of their team, who is knowledgeable and professional, helping us whenever we need. I would highly recommend signing up, as it has positively increased our assortment and different categories in our business. Their A/B testing feature, allows us to learn exactly what works and doesn't work for our business.
I love the Nosto App because it truly makes integrating product recs into your site so easy and seamless. The admin settings within their app allows you to literally turn on and off product recs with the click of a button. I highly recommend this app to anyone who is looking to show additional products on product pages. I also love how well the Nosto App works on mobile devices and how quickly it loads on each page.
The onboarding process with Nosto was second to none. They were able to get us up and running on a very tight schedule in time for the holiday season. The Nosto team was extremely helpful and went above and beyond to make sure we were getting the most out of the platform!
We've been using Nosto for 6 months now and love the improved shopping experience that Nosto's product recommendations have provided to our customers. Our CSM Julia is extremely helpful and helped us with both onboarding and updating the styling on a new theme that we recently transferred to. The backend is very intuitive and we just got access to Nosto's training academy that has detailed tutorials on best practices.
Truly incredible app and a great addition to our store. We saw an immediate increase in conversions and sales. With all the features Nosto offers the overall value you get is amazing!
We're using Nosto to recommend products to our customers that they'd probably miss. The app contributes to the sales volume every day (from day one) so it seems to be a very useful addition to our shop's features. Looking forward to try the email and popup features as well. The customer support is excellent! Beyond their well designed templates we wanted to customise recommendations further and with their help we've been able to get quick results! Great job guys!
We've been using Nosto for 2 months now, and we love the app. Key benefits/observations:
1) Instituted product recommendations and saw immediate lift (~10%) in AOV and sales conversion.
2) Customizable recommendation logic to cater to different situations and needs (e.g., cart page - can show what ppl who bought the item within your cart also bought, product page - upsell related products, only recommend products w specific tag/filter)
3) Nosto's analytics offer insight into health of sales funnel and helped us to identify other areas of our shop that needed work (e.g., abandoned cart rate was high, so we instituted guest checkout, greatly improving conversion).
4) Strong support team that is proactive in helping us get the most out of Nosto. They are also active in building additional functionality (e.g., recently launched personalized pop ups/emails) vs. pure maintenance.
5) Clean UI and friendly UX
Overall: a well built app, supported by active/competent team, that delivers hard dollar results.
Brilliant app. I hesitate to even call it an "app" as it in a full machine learning system which boosts conversions and cart value. It is far more powerful than the competition. On top of their superior technology, the Nosto team is super responsive, intelligent and friendly. At ShopElf, we recommend Nosto to all of our clients.
We launched Nosto to help with conversion and to increase UPT/ATV with the personalized recommendations feature. Setup was a breeze and the team is beyond helpful. Really great product that grows with the business - A great addition to our ecommerce platform! Highly recommend!