Reviews (76)

Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars
November 5, 2018

Brilliant product, outstanding customer support. Excited to continue to leverage Nosto to grow our revenue and customer happiness.

Lunya
United States
Over 3 years using the app
May 15, 2017

Great app - Recommendations on the site are very effective if you have no way of creating these yourself.

The analytics and live customer view are also superb.

I hesitate to say it is solely responsible for all the sales it claims as some customers could be clicking links via Nosto that they would be using anyway - but none the less the app claims to be responsible for 10% of our total sales in the first 5 days of use, with Shopify itself showing a 20% total increase on the previous 5 day period. Our store is still quite new so data could well be inaccurate - but it is an impressive start.

I have yet to explore the Facebook and Email options.

The pricing is fair - you pay for what you get. Be careful that you don't cover your site in Nosto links - they should enhance your store not take it over!

For example, a default link group shows up at the top of the search results page making it highly likely to be clicked - I removed this as it simply caused users to use Nosto links instead of regular search results which were just as accurate.

We are however getting really high conversion rates on links on our cart page.

So far this app is a real game changer.

Pushing Pixels
United Kingdom
About 3 years using the app
September 21, 2021

Nosto is an amazing and robust app, the kind where you're still discovering cool new things to do with it 6 months later. It's not just a tool that makes the site dynamic. It also provides powerful audience segmentation for use with other apps. And it's a solid analytics tool. I can remember at least 3 different times during onboarding where I realized the ramifications of a feature they just showed me and had a "whoa, we can do that?" moment. Our CSM Jamie has been professional, prescriptive, and understands the app well. Very glad to have Nosto.

I and love and you
United States
Almost 3 years using the app
June 27, 2018

Nosto is a fantastic app! It has helped me significantly increase the revenue of my store and I really am grateful for it's intelligence and easy to use interface. Credit to the team over in London, Rory especially. He has been so helpful whenever I have needed support.

Lets Train
United Kingdom
Almost 3 years using the app
November 14, 2017

We've used Nosto on both Magento and Shopify and the team has been above and beyond helpful in the setup. We love the recommendations on our PDP and PLP.

Johnnie Oadmin
United States
Over 2 years using the app
September 8, 2021

Nosto has been a great addition our website with very customizable widgets, effective product recommendations and other effective conversion driver tools. What makes Nosto even better for us is working with our CSM Julia who has been super proactive, hands on, and full of optimization and testing ideas, we love working with her.

Pamela Love
United States
Over 2 years using the app
April 16, 2021

Nosto is instrumental to our business - we use it for all personalization, dynamic content, AB testing and more. Their customer service is truly unparalleled! All good things to say!

BANDIER
United States
Over 2 years using the app
February 15, 2019

We have been a customer of Nosto for quite some time. However they have changed their pricing structure which now is way too expensive for what you receive. We have just removed it from our store.

Indigo Crush
Australia
Over 2 years using the app
April 7, 2021

E-commerce is increasingly driven by personalization. Nosto is an incredible asset that leverages customer behavior to create significant and steady increases in conversions and order values. Nosto's onsite and email placements help us consistently create personalized, evolving experiences for our customers that leave them happier and more satisfied while increasing sales and giving us invaluable data. The team at Nosto has been invaluable to us over the past 3 years and come through both technically and on a customer service level. If you're serious about e-commerce, Nosto is an invaluable tool.

Amala
United States
Over 2 years using the app
November 27, 2018

If you are looking to increase you onsite engagement and conversions then Nosto is the tool to use.

It has a great tool set that provides everything from popups to triggered emails to on site personalisation.

Nosto provide great functionalities and the tool is easy to use so you are able to get the most from it.

Would highly recommend!

Sönd
United Kingdom
Over 2 years using the app