Synctrack Order Tracking

Synctrack Order Tracking

Built for Shopify
Pricing
Free plan available
Highlights
Use directly in Shopify admin
Works with the latest themes
Rating
4.9 (195)
Developer
Synctrack

Branded order tracking page to track orders easily. Reduce WISMO tickets. Ask & display reviews.

Synctrack Order Tracking from Omega is your key to cost-effective post-purchase excellence. Synctrack accurately tracks orders (especially China couriers like Yanwen, Yunexpress), and manages multiple orders in one spot. Elevate your brand with a custom order tracking page and delivery estimated delivery date/ETA. Keep customers engaged with email & SMS updates, and boost sales through strategic marketing assets.

Synctrack Order Tracking from Omega is your key to cost-effective post-purchase excellence. Synctrack accurately tracks orders (especially China couriers like Yanwen, Yunexpress), and manages multiple orders in one spot. Elevate your brand with a custom order tracking page and delivery estimated delivery date/ETA. Keep customers engaged with email & SMS updates, and boost sales through strategic marketing assets. more
  • Order tracking page with brand asset for consistent & professional feel.
  • Track orders in real time to keep your customers informed.
  • Estimated delivery dates (EDD), ETA to improve customer satisfaction
  • Filter unwanted keywords on order tracking page
  • Automate courier matching for seamless tracking experiences
Highlights
Use directly in Shopify admin
Works with the latest themes

Tracking

Branded tracking page, Global tracking, Order lookup page

Notifications

Automation, Custom notifications, Email, SMS

Labels and packaging

Carrier selection, Delivery dates, Order sync

Managing shipments

Branded tracking pages, Email notifications, Order sync, Order updates, Real-time tracking, Shipping analytics

Launched

March 2, 2021

Languages

English

Works with

Zapier, Twilio, Avada, Pagefly

Pricing

FREE

Free

  • 35 shipments
  • Drag & drop branded order tracking page
  • Email notifications
  • GG translation
  • Live chat support
  • 400+ courier integrations

BASIC

$9.99 / month

or $95.90/year and save 20%

SMS prices depends on country. Starts at 0.02$ for US

  • All in Free
  • 600 shipments
  • SMS notifications
  • Product upsell
  • Order tracking Analytics
  • Custom Status
  • CSV export
  • $1 bonus for SMS

PROFESSIONAL

$34.99 / month

or $335.90/year and save 20%

SMS prices depends on country. Starts at 0.02$ for US

  • All in Basic
  • 3000 shipments
  • Filter, replace keyword
  • Estimated Delivery Dates
  • Courier mapping
  • Custom carrier integration
  • $2 for SMS

ENTERPRISE

$99.99 / month

or $959.99/year and save 20%

SMS prices depends on country. Starts at 0.02$ for US

  • All in Professional
  • 10000 shipments
  • Custom tracking page domain
  • Custom analytics
  • Dedicated onboarding support
  • $3 bonus for SMS

FREE

Free

  • 35 shipments
  • Drag & drop branded order tracking page
  • Email notifications
  • GG translation
  • Live chat support
  • 400+ courier integrations

BASIC

$9.99 / month

or $95.90/year and save 20%

SMS prices depends on country. Starts at 0.02$ for US

  • All in Free
  • 600 shipments
  • SMS notifications
  • Product upsell
  • Order tracking Analytics
  • Custom Status
  • CSV export
  • $1 bonus for SMS

PROFESSIONAL

$34.99 / month

or $335.90/year and save 20%

SMS prices depends on country. Starts at 0.02$ for US

  • All in Basic
  • 3000 shipments
  • Filter, replace keyword
  • Estimated Delivery Dates
  • Courier mapping
  • Custom carrier integration
  • $2 for SMS

ENTERPRISE

$99.99 / month

or $959.99/year and save 20%

SMS prices depends on country. Starts at 0.02$ for US

  • All in Professional
  • 10000 shipments
  • Custom tracking page domain
  • Custom analytics
  • Dedicated onboarding support
  • $3 bonus for SMS

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (195)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient order tracking system, praising its seamless integration with Shopify and user-friendly interface. It's lauded for providing real-time updates on all customer orders, supporting multiple courier services, and offering customization options for the tracking page. Many appreciate its reasonable pricing and excellent value for money.

May 18, 2024

very good experieecne with this application on my sellfront so far, it connects and sync and it saves me manual work.

Galactic Night Light
Mexico
About 1 month using the app
Synctrack replied May 25, 2024

🎉 That's fantastic to hear! 😊 We're thrilled you're having a very good experience with the Synctrack Order Tracking app on your Sellfront platform. 🚀📦 It's great to know that it saves you manual work by connecting and syncing seamlessly. Keep enjoying the convenience!

June 13, 2024

I recently had the pleasure of interacting with Tracy from the Synctrack Order Tracking team, and I must say, the experience was nothing short of excellent. What stood out the most was Tracy's friendly and customer-centric approach. She not only provided the information I needed promptly but also took the time to ensure that all my questions were answered comprehensively. Tracy’s communication was clear and concise, making the entire process smooth and hassle-free.

Essentra-Shop
Netherlands
24 days using the app
Synctrack replied June 17, 2024

Thank you for sharing your wonderful experience! 😊 We're delighted to hear that Tracy provided you with excellent service and a friendly, customer-centric approach. It's great to know that she promptly provided the information you needed and answered all your questions comprehensively. Clear and concise communication is key, and we're glad Tracy made the process smooth and hassle-free for you! 🌟🙌

May 6, 2024

Very nice customer service and good app

LeLuxe Amsterdam
Netherlands
About 1 month using the app
Synctrack replied May 10, 2024

Thank you for your kind words about Synctrack Order Tracking! We're thrilled to hear that you're pleased with our customer service and enjoying the app. 😊 Your feedback is greatly appreciated, and we're here to assist whenever you need us. Keep enjoying the app, and thanks again for your support! 🌟📱

Support

Synctrack can answer any questions you have about Synctrack Order Tracking.

Developer

Synctrack

18/11 Thai Ha, Ha Noi, 70000, VN

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy.

View personal data:

Customers, store owner

  • Customers

    Name, email address, phone number, physical address, geolocation, IP address, browser and operating system

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Products, orders, Online Store

  • View products

    Products or collections

  • View orders

    All order details for the last 60 days

  • Edit your Online Store

    Script tags in your Online Store or theme

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