Omega Order Tracking Upsell

Omega Order Tracking Upsell

Free plan available
Rating (4.9)
Reviews
Developer

Highlights

Built for your business
  • Use directly in Shopify admin

About this app

Launched

March 2, 2021

Languages

English, Chinese (Traditional), Chinese (Simplified), Vietnamese, Polish, Italian, French, Finnish, Spanish, and German

Works with

Zapier, Twilio, Avada, Pagefly

Branded order tracking page to track orders easily. Reduce WISMO tickets. Ask & display reviews.

Synctrack Order Tracking from Omega is your key to cost-effective post-purchase excellence. Synctrack accurately tracks orders (especially China couriers like Yanwen, Yunexpress), and manages multiple orders in one spot. Elevate your brand with a custom order tracking page and delivery estimated delivery date/ETA. Keep customers engaged with email & SMS updates, and boost sales through strategic marketing assets.

Synctrack Order Tracking from Omega is your key to cost-effective post-purchase excellence. Synctrack accurately tracks orders (especially China couriers like Yanwen, Yunexpress), and manages multiple orders in one spot. Elevate your brand with a custom order tracking page and delivery estimated delivery date/ETA. Keep customers engaged with email & SMS updates, and boost sales through strategic marketing assets. more
  • Order tracking page with brand asset for consistent & professional feel.
  • Track orders in real time to keep your customers informed.
  • Estimated delivery dates (EDD), ETA to improve customer satisfaction
  • Filter unwanted keywords on order tracking page
  • Automate courier matching for seamless tracking experiences

Pricing

FREE

Free

  • 35 shipments
  • Drag & drop branded order tracking page
  • Email notifications
  • GG translation
  • Live chat support
  • 400+ courier integrations

BASIC

$9.99/month

or $95.90/year and save 20%

SMS prices depends on country. Starts at 0.02$ for US

  • All in Free
  • 600 shipments
  • SMS notifications
  • Product upsell
  • Order tracking Analytics
  • Custom Status
  • CSV export
  • $1 bonus for SMS

PROFESSIONAL

$34.99/month

or $335.90/year and save 20%

SMS prices depends on country. Starts at 0.02$ for US

  • All in Basic
  • 3000 shipments
  • Filter, replace keyword
  • Estimated Delivery Dates
  • Courier mapping
  • Custom carrier integration
  • $2 for SMS

ENTERPRISE

$99.99/month

or $959.99/year and save 20%

SMS prices depends on country. Starts at 0.02$ for US

  • All in Professional
  • 10000 shipments
  • Custom tracking page domain
  • Custom analytics
  • Dedicated onboarding support
  • $3 bonus for SMS

FREE

Free

  • 35 shipments
  • Drag & drop branded order tracking page
  • Email notifications
  • GG translation
  • Live chat support
  • 400+ courier integrations

BASIC

$9.99/month

or $95.90/year and save 20%

SMS prices depends on country. Starts at 0.02$ for US

  • All in Free
  • 600 shipments
  • SMS notifications
  • Product upsell
  • Order tracking Analytics
  • Custom Status
  • CSV export
  • $1 bonus for SMS

PROFESSIONAL

$34.99/month

or $335.90/year and save 20%

SMS prices depends on country. Starts at 0.02$ for US

  • All in Basic
  • 3000 shipments
  • Filter, replace keyword
  • Estimated Delivery Dates
  • Courier mapping
  • Custom carrier integration
  • $2 for SMS

ENTERPRISE

$99.99/month

or $959.99/year and save 20%

SMS prices depends on country. Starts at 0.02$ for US

  • All in Professional
  • 10000 shipments
  • Custom tracking page domain
  • Custom analytics
  • Dedicated onboarding support
  • $3 bonus for SMS

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

178 reviews

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer service and seamless order tracking. It's praised for its user-friendly interface, real-time updates, and ability to handle multiple tracking links. The app's integration capabilities and value for money are also appreciated. Suitable for businesses of all sizes, it's considered a must-have for its support of multiple courier services and customizable tracking page.

December 12, 2023

Joyce and her team helped me with my tracking page to customize it how I needed to. I have multiple suppliers shipping out items for a single order at different times, and customers were constantly asking me where certain parts of their order were, because some items arrive before others, and my previous tracking page only showed one tracking link.

This is the only tracking app that I know of that can handle showing ALL of the different tracking links and transit details on one page. Thank you Omega team!

The Neutral Newborn
Canada
8 months using the app
Synctrack replied December 13, 2023

Thank you for your review! 🌟 We're glad to hear that Joyce and our team were able to customize your tracking page to display multiple tracking links for different suppliers 📦🚚🗺️. We appreciate your recognition of our app's unique capability. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you again for your feedback! 🌟🙌

November 29, 2023

I am extremely pleased with the customer service experience of this app! No matter what issue I encountered, their team always responded with outstanding professionalism and impressively patient assistance.

What impressed me the most is the swift resolution of issues. I've faced some technical challenges, but each time, the problems were resolved in a short period. Their technical support team is not only efficient but also friendly, always willing to help me tackle any concerns.

This kind of professional, efficient, and friendly customer service instills in me a stronger confidence in using this app. Thanks to your outstanding team for providing such excellent support and service to users!

FallSweet
China
Over 1 year using the app
Synctrack replied December 1, 2023

We're beyond thrilled to hear about your extremely positive customer service experience with our app! 🌟😊 It's fantastic to know that our team has consistently demonstrated outstanding professionalism and provided impressively patient assistance, no matter the issue you encountered. We take pride in delivering swift resolutions to technical challenges, ensuring a smooth experience for our users. If you have any further questions or need assistance, please don't hesitate to reach out. We'll be here to support you every step of the way! 👍🤗

November 24, 2023

My experience using Omega Order Tracking has always been positive. What makes it so positive is that their support is phenomenal. I had the pleasure trouble shooting my problems with Lynn who not only responds quickly but helps me solve my problems quickly.

I discovered something that I needed to get fixed by the Omega Dev team & Lynn was able to engage the team and get back to me with the working solution in a day. 10/10 service

Blissified
United States
28 days using the app
Synctrack replied November 26, 2023

We highly appreciate you taking the time to post a review here. 🥰 🥰🥰 It's a pleasure to have you as a user, and hope you keep enjoying the app. We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5 stars! 🌟

About this app

Launched

March 2, 2021

Languages

English, Chinese (Traditional), Chinese (Simplified), Vietnamese, Polish, Italian, French, Finnish, Spanish, and German

Works with

Zapier, Twilio, Avada, Pagefly

Built by Synctrack

About Synctrack

4.9 average rating

6 years building apps for the Shopify App Store

18/11 Thai Ha, Ha Noi, 70000, VN

Support

Send a message

support@omegatheme.com

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