Synctrack AI Order Tracking
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
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Reduce WISMO tickets with a professional order tracking page and real-time AI fulfillment insights.
Synctrack makes order tracking simple! Use the BRANDED TRACKING PAGE and order tracker to track your order and view tracking order updates in one place. Synctrack supports shipment tracking, order lookup, and clear ESTIMATED DELIVERY DATE so shoppers know when to expect delivery. Track order performance with AI FULFILLMENT ANALYTICS. View order track status for every tracker, auto-match couriers, and notify customers with tracking. Reduce WISMO while you grow repeat sales. Tap to track order!
- Branded tracking page for order tracking, tracking order, and order lookup.
- Real-time tracking so shoppers can track order and track your order easily.
- Email notifications sent for shipment tracking and tracking order updates.
- Works with Flow to push tracking updates and trigger tracker automation.
- AI fulfillment analytics to optimize delays and improve estimated delivery date.
- Popular with stores like yours
- Based in United States
Languages
English
Works with
- Shopify Flow
- Shopify Admin
- Avada
- Pagefly
- Twilio
- USPS, UPS, DHL, YunExpress,...
- Zapier
Categories
Labels and packaging
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- 20 orders/month included
- 2,880+ couriers (DHL, USPS, FedEx, USPS)
- Track order on branded tracking page
- Email shipment tracking notifications
- Order lookup and order tracker
- 1 default language for tracking page
- Live chat support 24/7
Launch
$9 / month
or $90/year and save 17%
From $0.026/order/Month or $0.002/order/Year
Features
- 200 orders/month included
- All Free features included
- Product upsell blocks
- Tracking order analytics dashboard
- Custom shipment tracking status
- 3 languages for tracking page
- Live chat support 24/7
7-day free trial
Scale
$49 / month
or $490/year and save 17%
From $0.022/order/Month or $0.019/order/Year
Features
- 2,000 orders/month included
- All Launch features included
- Estimated delivery date (EDD)
- Blacklisting/Dropshipping mode
- Courier mapping
- 5 languages for tracking page
- Live chat support 24/7
- 1:1 Strategy Consultation Call
7-day free trial
Pro
$99 / month
or $990/year and save 17%
From $0.011/order/Month or $0.009/order/Year
Features
- 5,000 orders/month included
- All Scale features included
- Advanced analytics dashboard
- Unlimited 137 languages tracking page
- Live chat support 24/7
- 1:1 Strategy Consultation Call
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (71)
The support team was very responsive and helped resolve my issue quickly. The app is useful overall, but I think the settings/options could be more flexible and more comprehensive to better fit different business needs. Overall, good support and a positive experience.
Thank you for your honest and thoughtful feedback 🙌
We’re really glad to hear our support team was responsive and able to resolve your issue quickly. That’s always our priority.
We also truly appreciate your suggestion about making the settings and options more flexible and comprehensive. Feedback like this helps us understand how we can improve the app to better fit different business needs. We’ll be sure to share this with our product team.
If you ever have specific ideas or requirements you’d like to discuss, we’d love to hear them. We’re always here to help 🚀
A great app that tracks everything for our customers so they know exactly where their packages are at all times. Great experience getting this set up. Super easy. Highly recommend.
Thank you so much for your amazing review! 💙
We're delighted to hear that Synctrack AI Order Tracking app has made it easy for your customers to stay updated on their orders every step of the way. Giving shoppers clear visibility into their deliveries while making setup simple for merchants is exactly what we set out to achieve. 😊
Your recommendation truly means a lot to us. It's wonderful to know you had a smooth setup experience and that the app is delivering the value you expected.
Thank you for choosing Synctrack AI Order Tracking app. We're grateful to be part of your business, and we'll continue working hard to provide a reliable tracking experience for both you and your customers. 🚀
Anna was a dream to have to guide me through setting up this app. I couldn't have doe it without her. She wend above and beyond to make sure that everything was in order for me, and even stuck around a few minutes after her shift was over to ensure I was taken care of before she left. I appreciate her knowledge and willing to go the extra mile rio make sure I was able to use the app as intended. Ty so much Anna Keep up the good work...Rythum H.
Rythum, thank you so much for this heartfelt message. 🙏
We’re absolutely thrilled to hear how much Anna’s support meant to you. Going above and beyond and even staying a little past her shift to make sure you were fully taken care of, truly reflects the dedication and care we strive for.
Your appreciation of her knowledge and willingness to go the extra mile will mean the world to her. We’ll be sure she sees this, it will definitely make her day. 💛
Thank you again for your kind words and trust. We’re always here whenever you need us! 🚀
Support
App support provided by Trakow.
Resources
Launched
March 2, 2021 · Changelog
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
-
Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
-
Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, Online Store
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View customers
Customer data
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View products
Inventory, products, product listings, collections
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Edit orders
Assigned fulfillment, order fulfillments, merchant managed fulfillment, all order history for the last 60 days, third-party fulfillment
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Edit Online Store
Theme, Online Store page content on a path controlled by the app
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View other data
Locales, locations, payment terms
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