Omega ‑ Order Tracking , 161 reviews

I just wanted to take a moment to express my gratitude for the wonderful assistance I received from the customer service representative at Omega Tracking. I was facing a bit of a snag while setting up the app, specifically with removing the Google Translate widget from my page. I reached out through their app chat system and was fortunate enough to connect with an incredibly friendly and helpful individual.

Not only did they patiently guide me through the steps to resolve the issue, but their warm and approachable demeanor truly made the entire experience pleasant. It's not every day you come across such great customer service, and I wanted to make sure their efforts didn't go unnoticed.

Thanks to their guidance, I was able to smoothly complete the setup process and provide my customers with the seamless tracking experience I had hoped for. I'm excited to see the positive impact this will have on my customers' shopping journey.

Once again, a big thank you to the Omega Tracking team and especially to the customer service representative who went above and beyond to assist me. Your support is greatly appreciated!

We had some trouble, but Tracy from Omega's Help Center was super helpful and made it easier for me to navigate through the difficulties. Everything was made super easy and the dev team was super helpful in everything. Totally reach out to the help center if you ever need assistance, no matter who works with you, you will be attended perfectly to your needs.

Rosie went above and beyond to help me set up the app on my store and ensure a seamless tracking experience for my customers. She patiently walked me through the entire process, explaining each step in detail and even sending helpful visual aids to ensure I fully understood how everything worked. Rosie's expertise and dedication were evident in her willingness to go the extra mile to assist me. With her guidance, I was able to set up a professional and user-friendly tracking page that exceeded my expectations. I am grateful for Rosie's exceptional customer service and highly recommend her to anyone in need of reliable order tracking solutions. Thank you, Rosie, for your invaluable assistance!

The app has been working well so far and has been doing great at updating tracking info on their dashboard for you to view. Their customer service is also excellent, and they do a great job helping you solve any issues you encounter.

Love this app! Some of the best customer service you will ever receive, super quick and very helpful with their responses. I've always recieved the best help fixing any problem that I have had!

Looks good so far. Quick response and assistance from Wendy in customer service as well :) I find this cheaper than my previous app so I have switched from them to save money.

I have just run into a small issue with Omega, and they have been fantastic about sorting it out. Higly recommend them, and again thank you to both Anna and Dat for your service.

Awesome app. Solved a big issue I had with shipments coming from China. It will help you customized most of its features. Great customer service.

Just started using this to replace Shopify email notifications and our courier aggregator's tracking - was simple to to set up - and the responsive siupport team helped me fix some issued caused by our courier app. Great app - would recommend,.

I have had a great experience with this app so far. Support has quickly assisted with providing customization to the app to better fit our website. Highly recommended!