Synctrack Order Tracking

Synctrack Order Tracking

Reviews (213)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
    204
  • 2% of ratings are 4 stars
    4
  • 1% of ratings are 3 stars
    2
  • 0% of ratings are 2 stars
    1
  • 1% of ratings are 1 stars
    2
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective order tracking and exceptional customer support. They appreciate the user-friendly interface, customizable tracking page that aligns with store branding, and seamless Shopify integration. The app supports multiple couriers and offers real-time updates, enhancing customer satisfaction. Merchants also value the quick problem resolution and cost-effectiveness, noting reduced chargebacks and disputes, which protect revenue and build customer ...

October 16, 2023

DO NOT USE THIS APP. If you want your customers to file chargebacks because they can't properly track their order, then sure use this garbage tracking app. Let me tell you everything that's wrong with this. The price was appealing, but now I see you get what you pay for. The customer support is RETARDED. Like actually, you can provide them pics of the syncing issues, even explain properly step by ...

Velora Vibe
United States
9 months using the app
Synctrack replied October 17, 2023

Dear everyone at Velora Vibe team,

We are genuinely sorry for the negative experience you've had with our tracking app and customer support. We deeply value your feedback ...

July 28, 2021

downloaded twice but for a reason app did not work. probably there is a technical issue which needs to be looked at.

Drinky
United Kingdom
2 days using the app
Synctrack replied July 29, 2021

Dear customer,
Thanks for taking the time to share us your experience with our app and we are sorry for any inconvenience caused to you.
We have fixed it, it's due to the old ...

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