Synctrack Order Tracking

Synctrack Order Tracking

Reviews (213)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective order tracking and exceptional customer support. They appreciate the user-friendly interface, customizable tracking page that aligns with store branding, and seamless Shopify integration. The app supports multiple couriers and offers real-time updates, enhancing customer satisfaction. Merchants also value the quick problem resolution and cost-effectiveness, noting reduced chargebacks and disputes, which protect revenue and build customer ...

February 4, 2025

5+ Stars!! Brilliant support!! I am so happy that I added this tracking app...PayPal are now taking me seriously and this is a game changer for my business. Paypal have now released the funds they had on hold. Thank you for this amazing and easy to install app.

SnugFit™ Travel Pillow
Australia
26 days using the app
Synctrack replied February 6, 2025

Wow, thank you so much for the glowing review! 😊 We're thrilled to hear that the Synctrack Order Tracking app has made such a positive impact on your business! 🚀 It's ...

February 3, 2025

Tracking works fine, but the app is missing a pretty basic feature. It doesn't transmit the delivery status to Shopify, which makes no sense since the app already has that info. I reached out to support, and they said, "it's not part of our app's scope" and refused to implement it. That's disappointing since this is a standard feature for any tracking app.

Kennzeichen.Express
Germany
17 days using the app
Synctrack replied February 4, 2025

Hi there,

Thank you for taking the time to share your feedback. We’re sorry to hear that our app didn’t meet your expectations and understand how important it is for you to ...

December 3, 2024

Really happy with this app for tracking orders. Very good customer service and reactive to respond any bugs or problems. Thank you very much

Dexvon
Spain
2 months using the app
Synctrack replied December 5, 2024

Thank you for your wonderful feedback! 😊 We're thrilled to hear that you're happy with the Synctrack Order Tracking app and that our customer service has been responsive and ...

January 28, 2025

thanks so Samuel, i did not knew about this tool

Samuel explained it quite well, and i'm convinced that i am in need for this tool

this is will make easier for my customer which will increase my sales.

Velloria London
Kuwait
About 1 hour using the app
Synctrack replied February 2, 2025

😊 It’s awesome to hear that Samuel’s explanation helped you understand the value of the tool. 🎉 Making things easier for your customers is always a great move, and if it ...

Edited October 10, 2024

truly its very good app for your store and it really helped me a lot and the service was too damn good and specially the person Tracy her way to help me set it up and explanations of the use was splendid

σολCart
Bangladesh
19 days using the app
Synctrack replied October 16, 2024

Thank you for your amazing feedback! 😊 We're thrilled to hear that the app has been so helpful for your store and that Tracy provided excellent support. If you need anything ...

November 12, 2024

perfect Customer service!!!!!!!

C-IN2 New York
United States
7 days using the app
Synctrack replied November 14, 2024

Thank you so much for your kind words! 😊 We're thrilled to hear you had a perfect experience with our customer service for the Synctrack Order Tracking app. If you need ...

November 21, 2024

Customer Support was phenomenal! Got me sorted out super quickly with tracking page and PayPal policy compliance. Tracy was very helpful!

Cozy Shark
United States
18 minutes using the app
Synctrack replied November 26, 2024

We're thrilled to hear that our customer support was phenomenal and that Tracy could assist you so effectively with the tracking page and PayPal policy compliance! 😊 Your ...

November 12, 2024

Great app. Great service

Beanie Zone
Philippines
19 days using the app
Synctrack replied November 14, 2024

Thank you for the wonderful review of the Synctrack Order Tracking app! 🌟 We're so glad to hear that you're enjoying the app and that you're satisfied with our service. 😊 If ...

October 24, 2024

Omega is the best. I have most of their apps already installed on my store . This app tracking rock. My big thanks to Tracy and the team for helping in customizing the app on my store. Very supportive and helpful team. Keep up the great work

Folmoda.com
Jordan
About 1 hour using the app
Synctrack replied October 28, 2024

Thank you for being such a loyal user of Omega apps! 🌟 We’re thrilled that the Synctrack Order Tracking app is rocking your store and that Tracy and the team could help with ...

November 21, 2024

good customer service

Balloonique.ch
Switzerland
1 day using the app
Synctrack replied November 26, 2024

We're delighted to hear that you had a positive experience with our customer service! 😊 If you ever need any assistance, we're always here to help.
Thanks for your support! 🙌 ...