Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its superior customer service and quick technical support. It offers seamless order tracking with real-time updates and compatibility with various couriers. The app is user-friendly, easily integrates with Shopify, and helps reduce disputes while boosting customer trust. It also allows customization and can sync past orders for up to 2 months. Merchants appreciate its cost-effectiveness and excellent customer UX/UI.

March 16, 2024

Excellent service from the personnel, helpful indeed

SRC Outdoor Store
Malaysia
About 1 month using the app
Synctrack replied March 19, 2024

🌟 We're thrilled to hear that you received excellent service from our personnel! 💼 Helping our customers is what we strive for, and we're glad to know we hit the mark with you. If you ever need assistance again, don't hesitate to reach out. We're here to help! 😊👍 And remember, for even more convenience, be sure to check out our Omega Order Tracking Upsell app! 📦✨

March 26, 2024

Very helpful!

BoardKing
Greece
27 days using the app
Synctrack replied March 30, 2024

We're delighted to hear that you found our Omega Order Tracking Upsell app very helpful! 🌟 If you have any further questions or need assistance, feel free to reach out. We're here to ensure your success! 🚀

April 10, 2024

When I first downloaded the app it was working perfectly.
I had an issue with the app's code showing on the website, the developers fixed it ASAP.

YlvaCo
United States
8 days using the app
Synctrack replied April 13, 2024

We're glad to hear that our developers were able to swiftly address the issue with the app's code appearing on your website! 😊 At Omega Order Tracking Upsell, we're committed to providing seamless integration and excellent support to ensure your experience remains smooth. If you encounter any further issues or have any questions, please don't hesitate to reach out. We're here to help! 🛠️🌟

May 1, 2024

Great customer service and quick response time. All questions about their app and integrations were answered with precision and in depth. The tracking app is amazing since it allows you to connect it directly to your store so customers dont have to leave your page. Amazing app. Definitely highly recommend. I am very satisfied with his service

Martzeal
United States
5 days using the app
Synctrack replied May 3, 2024

Thank you so much for your fantastic review of the Synctrack Order Tracking app! 🌟📦 We're thrilled to hear that you experienced great customer service and found our responses quick and informative. It’s great to know the app’s direct integration with your store adds value by keeping customers engaged on your page. We really appreciate your high recommendation and are so glad you're satisfied with our service. If you have any more questions or need further assistance, we're just a click away! Thank you for choosing Synctrack Order Tracking. 😊🚀

March 25, 2024

If you want to make you brand better. It is handy to have this app. You can track all the order that you send to your customers and see where there are. And the customer can do the same. This app can show your customer where there order is. so you don't have to answer all the of customer email about there is my order. Just install and let the app do the rest. It will give you a order tracking page for the customer so you can put it in the footer of your webshop. Amazing app and an amazing team to back it up. I recommend this app for everyone.

RTMO. Select
Netherlands
6 days using the app
Synctrack replied March 27, 2024

Thank you immensely for your glowing review of our Omega Order Tracking Upsell app! 🌟 We're thrilled to hear that it's been such a valuable tool for enhancing your brand and providing seamless order tracking for both you and your customers. 😊 It's fantastic to know that you appreciate the convenience it offers in reducing the need for manual email responses. Your recommendation means the world to us! If you ever need further assistance or have any questions, our amazing team is always here to support you. 🚀

January 30, 2024

ottima assistenza di Joy,mi ha aiutato a inserire l'app all'interno del mio store e mi ha aiutato a inserire il pixel delle campagne pubblicitarie su shopify,ti ringrazio per la tua assistenza,molto gentile. LEI E IL SUO TEAM SANNO FARE IL SUO LAVORO AL MIGLIORE DEI MODI POSSIBILI,COMPLIMENTI E GRAZIE DI NUOVO. UN SALUTO TOMMY!

VINCENT OUTLET
Italy
About 2 months using the app
Synctrack replied February 2, 2024

Siamo felici di sentire che hai avuto un'ottima esperienza con Joy e il nostro team di assistenza! Grazie per i tuoi gentili complimenti. Se hai ulteriori domande o hai bisogno di assistenza, non esitare a contattarci. Saluti a te, Tommy! 😊🌟🚀

April 10, 2024

Best tracking app!

TravelPicks
Greece
2 days using the app
Synctrack replied April 13, 2024

We're thrilled to hear that you consider Omega Order Tracking Upsell app the best tracking app! 🌟 Providing top-notch tracking capabilities is our goal, and we're glad to know that we've met your expectations. If you have any questions or need assistance with anything else, feel free to reach out. We're here to help ensure your tracking experience remains excellent! 🚀😊

April 15, 2024

perfect, ASSISTANCE CLIENT DE QUALITE

Bleame-Lumina
Italy
About 22 hours using the app
Synctrack replied April 16, 2024

🌟 Merci beaucoup pour votre retour positif ! 💼 Nous sommes ravis d'apprendre que vous avez trouvé notre assistance client de qualité. 🚀 Chez Synctrack Order Tracking app, nous nous efforçons toujours de fournir un service impeccable. N'hésitez pas à nous contacter si vous avez besoin d'aide supplémentaire ! 😊

March 27, 2024

A great and kind support, thanks to Vincent for his perfect help. appreciated

Jolia
United Kingdom
About 3 hours using the app
Synctrack replied March 30, 2024

We're thrilled to hear about your positive experience with our Omega Order Tracking Upsell app's support team, especially with Vincent! 🌟 Thank you for recognizing his kindness and perfect assistance. 💫 Your appreciation means a lot to us! If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help! 🚀

January 26, 2024

I've been consistently impressed with the support provided by the Omega Order Tracking Upsell team for Shopify. Every interaction I've had with their support staff has been marked by prompt responses and effective solutions. The speed at which they address inquiries and resolve issues is truly commendable.

What I particularly appreciate is their consistency in service. Regardless of who I spoke to, each team member was knowledgeable and quick to assist. This reliability is a key reason I continue to use and trust this app.

Thanks to the Omega team for their dedication to providing excellent customer support. It makes a big difference!

Spinalio
Belgium
1 day using the app
Synctrack replied January 30, 2024

We're thrilled to receive such positive feedback about your experience with the Omega Order Tracking team for Shopify! 🌟 It's wonderful to know that our support staff consistently provides prompt responses and effective solutions, and we're proud of the commendable speed at which we address inquiries and resolve issues.

Your appreciation for our team's knowledge and quick assistance, regardless of the team member, is truly valued. We're delighted to hear that this reliability is a key factor in your continued trust in our app.

A big thank you from the entire Omega team for recognizing our dedication to providing excellent customer support. Your satisfaction is our priority, and we're here for any future assistance you may need. 🚀💙