Synctrack AI Order Tracking

Synctrack AI Order Tracking

Reviews (78)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for automating tracking information, saving time, and maintaining good standing with PayPal. It integrates seamlessly with Shopify, offering a customizable, user-friendly tracking page and real-time updates with multiple shipping services. Installation is quick, often taking minutes. Merchants praise the exceptional customer support for its promptness and professionalism, enhancing the user experience.

June 29, 2026

The support team was very responsive and helped resolve my issue quickly. The app is useful overall, but I think the settings/options could be more flexible and more comprehensive to better fit different business needs. Overall, good support and a positive experience.

Ever UGG Outlet
Australia
4 days using the app
Trakow replied July 1, 2026

Thank you for your honest and thoughtful feedback 🙌

We’re really glad to hear our support team was responsive and able to resolve your issue quickly. That’s always our priority.

We also truly appreciate your suggestion about making the settings and options more flexible and comprehensive. Feedback like this helps us understand how we can improve the app to better fit different business needs. We’ll be sure to share this with our product team.

If you ever have specific ideas or requirements you’d like to discuss, we’d love to hear them. We’re always here to help 🚀

April 5, 2026

Great app for automating tracking info. It saves me hours of manual work and helps keep my PayPal account in good standing. Very reliable and easy to set up on Shopify."

Bivolul Express
United Kingdom
3 days using the app
Trakow replied April 6, 2026

Thank you for your great feedback 😊

We are really glad to hear that Synctrack AI Order Tracking is helping you automate tracking, save time, and keep your PayPal account in good standing. That is exactly the value we aim to bring 💪📦✨

It is also great to know you found it reliable and easy to set up on Shopify. If you ever need anything, we are always here to support you 🤝💙

Thanks again for your support 🚀

April 23, 2026

Anna was a dream to have to guide me through setting up this app. I couldn't have doe it without her. She wend above and beyond to make sure that everything was in order for me, and even stuck around a few minutes after her shift was over to ensure I was taken care of before she left. I appreciate her knowledge and willing to go the extra mile rio make sure I was able to use the app as intended. Ty so much Anna Keep up the good work...Rythum H.

80hD Designs
United States
2 days using the app
Trakow replied April 28, 2026

Rythum, thank you so much for this heartfelt message. 🙏

We’re absolutely thrilled to hear how much Anna’s support meant to you. Going above and beyond and even staying a little past her shift to make sure you were fully taken care of, truly reflects the dedication and care we strive for.

Your appreciation of her knowledge and willingness to go the extra mile will mean the world to her. We’ll be sure she sees this, it will definitely make her day. 💛

Thank you again for your kind words and trust. We’re always here whenever you need us! 🚀

April 17, 2026

Very good customer support and it is very easy to work with and use.

Bigiti
Switzerland
About 19 hours using the app
Trakow replied April 20, 2026

Thank you for your kind feedback 😊

We are glad to hear that Synctrack AI Order Tracking is easy to use and that you had a very good support experience 💙✨

If you ever need anything else, we are always here to help 🤝🚀

June 11, 2026

Great customer support

Akoya Hijabs
United States
7 days using the app
Trakow replied June 12, 2026

Thank you so much for your kind feedback on Synctrack AI Order Tracking app 😊 We're delighted to hear you had a great experience with our customer support team. Providing fast, helpful, and reliable assistance is something we truly care about, and your support means a lot to us. Thank you for choosing Synctrack 🚀💙

July 7, 2026

A great app that tracks everything for our customers so they know exactly where their packages are at all times. Great experience getting this set up. Super easy. Highly recommend.

Cheers Beaches
United States
20 minutes using the app
Trakow replied July 8, 2026

Thank you so much for your amazing review! 💙

We're delighted to hear that Synctrack AI Order Tracking app has made it easy for your customers to stay updated on their orders every step of the way. Giving shoppers clear visibility into their deliveries while making setup simple for merchants is exactly what we set out to achieve. 😊

Your recommendation truly means a lot to us. It's wonderful to know you had a smooth setup experience and that the app is delivering the value you expected.

Thank you for choosing Synctrack AI Order Tracking app. We're grateful to be part of your business, and we'll continue working hard to provide a reliable tracking experience for both you and your customers. 🚀

April 2, 2026

their AI chatbot is absolutely amazing, will edit all the features you need instantly, from font to padding etc

cherryave
Canada
About 3 hours using the app
Trakow replied April 3, 2026

Thank you so much for your awesome review! 😊

We’re thrilled to hear that you’re enjoying the AI chatbot and how quickly it helps customize everything — from fonts to spacing and more. That’s exactly the kind of smooth and flexible experience we aim to deliver!

If you ever need anything else or want to explore more features, we’re always here to help 🚀

April 13, 2026

Great service

Direct2Customer
United Kingdom
3 days using the app
Trakow replied June 3, 2026

Thank you so much for your kind feedback on Synctrack AI Order Tracking app 😊 We're delighted to hear you had a great service experience with our team. Your support means a lot to us and motivates us to keep providing reliable solutions and helpful assistance for merchants every day 🚀💙

May 8, 2026

Very great customer service

Avenza
United States
About 4 hours using the app
Trakow replied July 6, 2026

Thank you so much for the kind words 🙌

We’re really glad you had a great experience with our customer service. That means a lot to our team.

If you ever need anything else, we’re always here to help 🚀

December 31, 2025

Best, I have been using this sync the beginning and will continue to support them. Tra My was fantastic and efficient! Thank you again.

Dem Canvas
United States
Over 2 years using the app
Trakow replied January 4, 2026

That’s wonderful to hear — thank you for your continued support! 😊
We’re really happy to know that Synctrack AI Order Tracking app has been reliable for you from the very beginning and that you plan to keep using it. Long-term trust like this means a lot to our team.

A big thank-you as well for the shout-out to Tra My — her efficiency and dedication truly make a difference 💙 We appreciate you choosing Synctrack AI Order Tracking app and supporting us along the way! 🚀