Synctrack AI Order Tracking

Synctrack AI Order Tracking

Reviews (93)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
June 29, 2026

The support team was very responsive and helped resolve my issue quickly. The app is useful overall, but I think the settings/options could be more flexible and more comprehensive to better fit different business needs. Overall, good support and a positive experience.

Ever UGG Outlet
Australia
4 days using the app
Trakow replied July 1, 2026

Thank you for your honest and thoughtful feedback 🙌

We’re really glad to hear our support team was responsive and able to resolve your issue quickly. That’s always our priority.

We also truly appreciate your suggestion about making the settings and options more flexible and comprehensive. Feedback like this helps us understand how we can improve the app to better fit different business needs. We’ll be sure to share this with our product team.

If you ever have specific ideas or requirements you’d like to discuss, we’d love to hear them. We’re always here to help 🚀

September 4, 2026

HUGE RESPECT TO CUSTOMER SUPPORT TEAM, THEY ARE LITTLE LATE BUT IT WORKD MY PROBLEM RESOLVED.

KDIMZ
United Arab Emirates
About 1 month using the app
Trakow replied September 6, 2026

Thank you for your kind words and huge respect to our customer support team! We're glad your problem was resolved. If you ever need assistance, our team is always here to help 🚀

July 27, 2026

Great and simple app. Excellent support team who helps and answers your questions promptly.

TED MOON
Australia
3 days using the app
Trakow replied July 29, 2026

Thank you so much for your kind review! 💙

We're delighted to hear that you're enjoying Synctrack AI Order Tracking app and found it both simple and effective to use. 😊 It's especially wonderful to know that our support team has been able to answer your questions promptly and provide the help you needed.

Your feedback means a lot to us and encourages our team to keep delivering both a reliable app and exceptional customer service. Thank you for choosing Synctrack AI Order Tracking app. We truly appreciate your support and wish you continued success with your store! 🚀

July 7, 2026

A great app that tracks everything for our customers so they know exactly where their packages are at all times. Great experience getting this set up. Super easy. Highly recommend.

Cheers Beaches
United States
20 minutes using the app
Trakow replied July 8, 2026

Thank you so much for your amazing review! 💙

We're delighted to hear that Synctrack AI Order Tracking app has made it easy for your customers to stay updated on their orders every step of the way. Giving shoppers clear visibility into their deliveries while making setup simple for merchants is exactly what we set out to achieve. 😊

Your recommendation truly means a lot to us. It's wonderful to know you had a smooth setup experience and that the app is delivering the value you expected.

Thank you for choosing Synctrack AI Order Tracking app. We're grateful to be part of your business, and we'll continue working hard to provide a reliable tracking experience for both you and your customers. 🚀

June 3, 2026

Anna was great help. Very understanding and fixed my problems

TrueSpring Reformers
United Kingdom
27 minutes using the app
Trakow replied September 3, 2026

Thank you so much for your review! We’re delighted to know Anna provided the support you needed and helped resolve your issues smoothly. We truly appreciate your trust and are always here to help whenever you need us 🚀

August 11, 2026

just installed it based on the quality of their other app- their customer service is great and i expect this app to be great as well

HempMy Pet
United States
13 minutes using the app
Trakow replied August 12, 2026

Thank you so much for your trust and support 🙌

We’re really glad to hear your experience with our other app and customer service gave you the confidence to install this one as well. That means a lot to our team.

We’ll do our best to make sure this app meets your expectations and delivers the same great experience. If you ever need help getting started or have any questions, we’re always here to support you 🚀

June 11, 2026

Great customer support

Akoya Hijabs
United States
7 days using the app
Trakow replied June 12, 2026

Thank you so much for your kind feedback on Synctrack AI Order Tracking app 😊 We're delighted to hear you had a great experience with our customer support team. Providing fast, helpful, and reliable assistance is something we truly care about, and your support means a lot to us. Thank you for choosing Synctrack 🚀💙

April 23, 2026

Anna was a dream to have to guide me through setting up this app. I couldn't have doe it without her. She wend above and beyond to make sure that everything was in order for me, and even stuck around a few minutes after her shift was over to ensure I was taken care of before she left. I appreciate her knowledge and willing to go the extra mile rio make sure I was able to use the app as intended. Ty so much Anna Keep up the good work...Rythum H.

80hD Designs
United States
2 days using the app
Trakow replied April 28, 2026

Rythum, thank you so much for this heartfelt message. 🙏

We’re absolutely thrilled to hear how much Anna’s support meant to you. Going above and beyond and even staying a little past her shift to make sure you were fully taken care of, truly reflects the dedication and care we strive for.

Your appreciation of her knowledge and willingness to go the extra mile will mean the world to her. We’ll be sure she sees this, it will definitely make her day. 💛

Thank you again for your kind words and trust. We’re always here whenever you need us! 🚀

April 17, 2026

Very good customer support and it is very easy to work with and use.

Bigiti
Switzerland
About 19 hours using the app
Trakow replied April 20, 2026

Thank you for your kind feedback 😊

We are glad to hear that Synctrack AI Order Tracking is easy to use and that you had a very good support experience 💙✨

If you ever need anything else, we are always here to help 🤝🚀

May 8, 2026

Very great customer service

Avenza
United States
About 4 hours using the app
Trakow replied July 6, 2026

Thank you so much for the kind words 🙌

We’re really glad you had a great experience with our customer service. That means a lot to our team.

If you ever need anything else, we’re always here to help 🚀