Omega ‑ Order Tracking , 161 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless tracking, user-friendly interface, and customizable tracking page. It supports numerous shipping services and provides detailed tracking updates. The customer service is exceptional, with several representatives receiving special mentions. The app is cost-effective and includes features like email notifications and manual order status changes. It has helped reduce dispute rates and improve customer experience, thereby boosting customer trust and satisfaction.
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For me the best tracking app to date. Customer service is amazing and responds quickly. App has many options that are unique giving you flexibility and increasing customer satisfaction. Additionally, you can work on custom changes that their team can do without the problem.
Hi Alwayshe™️,
Thank you for sharing your experience with Omega. We’re so glad to hear that our app was easy and intuitive for you.
We’ve been working hard on improving the user experience of the app and we hope this has been reflected in your experience. Our team is always trying to make sure users have a great time using our product, so we are happy to know that’s what happened for you!
Feel free to contact us if you have any questions!
Have a great day!
Kaylee - Omega team
Exceptionally outstanding customer service. I believe this app will help our customers in tracking their orders and will build their trust in our brand. Good App, Great guys.
Hi Mahi Hypermarket
Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out!
Kaylee - Omega Team
This is the perfect app for tracking easy navigation and simple look. any time they will support through chat and Tracy gives the best service. She's awesome.
You're amazing for your affirmation🥰🥰🥰! Thank you for your kind words - our support team truly appreciates when users like you have a great experience with Order Tracking 🙏🏻😊🙏🏻😊🙏🏻😊 .
The support provided is Great. I was particularly happy talking to Anna who understood my issue quick and was also quick to resolve it. She not only helped me with the query, but also gave tips on how to avoid similar issue in the future. The app is great too but what makes it awesome is the kind of support you get. Thank you Omega.
Hi easybuy.co.in,
Thank you for taking the time to provide a rating and your compliment to Anna!
Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
If you need our help in any case, we are available here to help you.
Hope your day is as awesome as you!
Kaylee - Omega Team
Eine sehr sehr gute App für das Tracking . man kann alles individualisieren wie man es möchte und der Support ist sehr engagiert gerade Stacey hat immer schnell geantwortet und einem geholfen topp App möchte man nicht mehr ohne sein haha
Yeahhhh Du bist großartig 💙💚💛🧡 Wir werden dies mit unserem Team teilen, um sie wissen zu lassen, dass sie mit der großartigen Arbeit fortfahren können
Vielen Dank für Ihre Worte! 🙏🏻😊🙏🏻😊🙏🏻😊
This app is very user friendly and offers lots of customization. Customer support was also fast and helpful!
Hi FidgetDrone
Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Kaylee - Omega Team
easy understanding and use, no need to spend too much time in setting up, things just be done with in simply one click. Good apps.
Hi PARD Technology,
We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team
Looks good so far, easy enough to setup and gives a professional look to my store. I like that it's able to sync up my old orders for up to 2 months.
Hi SolarStyle.net
Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out!
Kaylee - Omega Team
I just downloaded the software I hope it is the end of my problems. There are tracking numbers that track 17 detects and other apps do not detect and this creates a mess. And of course informing the customer where the package is is very important.
Hi maxzol
We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app.
Best regards!
Kaylee - Omega Team
The app is amazing, it does what it is supposed to and has many customization options. All of this without coding. If you still have questions, a competent and helpful support is available very quickly.
Hi HOMETIFUL,
Thank you for sharing a review of your recent experience. Our team here at Omega is
committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you.
If you need any further assistance with our app, we are here :D
Best regards,
Kaylee - Omega Team