Omega Order Tracking , 172 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless order tracking, user-friendly interface, and excellent value. The setup process is smooth, and the support team is praised for their professionalism and quick response time. The customizable tracking page enhances customer experience and has helped reduce dispute rates. The app's ability to integrate with other apps like Synctrack and Avada is appreciated, and it's considered cost-effective compared to other tracking apps. It's a reliable tool that can enhance the professional look of a store and improve customer experience.
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The app is too easy do install and configure. I think it will help me, and I'll use this for a long time.
Hi Estilovoce
Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Kaylee - Omega Team
totally cool. I think it will add real value to the customer experience.
Kudos to Joel Williams for telling me about it.
Hi! You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to serve you.
very recommend! I'm happy with this apps. Support is helpful, easy to use. Got good support from them
You're amazing for your affirmation🥰🥰🥰! Thank you for your kind words - our support team truly appreciates when users like you have a great experience with Order Tracking 🙏🏻😊🙏🏻😊🙏🏻😊 .
Após contato com a equipe técnica, o App voltou a funcionar. Agradecimentos especiais a Tracy, Diego e a todo time envolvido.
Incrível! 😱 Fiquei tão feliz quando Shopify enviou uma notificação de seu feedback sobre nosso aplicativo. Muito obrigado por tomar o tempo para deixar uma excelente classificação.
Amor de Tracy
Very good and easy to use app, with a beautiful tracking page and many useful features that are easy to set up
Hi Ashour Shoes
Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team
Had a question about the app & support replied to me straight away. Tracy was very helpful & a pleasure to speak to.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
_Cheers from Tracy_
Must have app for Shopify users, amazing customer care from Rosie, went above & beyond to assist me.
You're amazing for your affirmation🥰🥰🥰! Thank you for your kind words - our support team truly appreciates when users like you have a great experience with Order Tracking 🙏🏻😊🙏🏻😊🙏🏻😊 .
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Hi eyrad,
Thank you so much for your 5-star review! If there is anything else we can do better to assist you, please feel free to let us know.
Thank you again for your support and have a nice day!
Best regards,
Kaylee - Omega Team
the app is great, helps with order sorting, but needs some tweaking, i flagged the issues to emma who was very supportive ,.
Hello Cayron Travel!
Thank you so much for giving us such wonderful words.
Our Team here is very delighted to see your comment, especially Emma. We always would like to provide you the best service that you deserve.
Please feel free to contact us if you need our assistance!
Omega-Order Tracking has been nothing short of amazing. I have used quite a few other tracking apps before and while they served their purpose I honestly wasn’t impressed. I appreciate the simplicity yet usefulness of this app. The tracking page integrates perfectly with my shop and it was super easy to do. They have two options one being just the area to type in the tracking and order information to search and a more advanced option where you can even show your collections and customers can click to shop from there. I was able to be a part of a usar campaign they are doing which involved a 60 min call on how their app is doing and how they can improve and it was great! I appreciate the fact that they want to know what us as the merchant want and need in ours stores versus just guessing. Within a day they had already integrated some of the things we talked about. I am beyond pleased and grateful to have found this app. It is a MUST have in your store. the price I comparison with others is a no brainer. Quality no brainer. Customer service, no brainer. All in all a no brainer. :). Looking forward to all the new things they are implementing
Hi Little Gents Closet,
Thank you so much for spending your time leaving us such wonderful words. We understand that you have many options in the marketplace, and are pleased that you have made our app your premier choice for using. We always want to help you as much as we can.
Please let us know if you need any further assistance from us.
Thank you again for your comment and have a great day!
Best regards,
Omega Team