Synctrack Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (201)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly appreciate the dedicated order tracking page that integrates directly into their stores, offering real-time updates and reducing customer inquiries. The app supports multiple courier services and allows customization of the tracking page to meet various business needs. Merchants find the interface user-friendly and efficient, especially for handling orders with multiple tracking links. Exceptional customer support is frequently highlighted, with team members like Tracy, Anna, and Rosie praised for their responsiveness and effective problem-solving skills.
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Hi eyrad,
Thank you so much for your 5-star review! If there is anything else we can do better to assist you, please feel free to let us know.
Thank you again for your support and have a nice day!
Best regards,
Kaylee - Omega Team
ottima assistenza di Joy,mi ha aiutato a inserire l'app all'interno del mio store e mi ha aiutato a inserire il pixel delle campagne pubblicitarie su shopify,ti ringrazio per la tua assistenza,molto gentile. LEI E IL SUO TEAM SANNO FARE IL SUO LAVORO AL MIGLIORE DEI MODI POSSIBILI,COMPLIMENTI E GRAZIE DI NUOVO. UN SALUTO TOMMY!
Siamo felici di sentire che hai avuto un'ottima esperienza con Joy e il nostro team di assistenza! Grazie per i tuoi gentili complimenti. Se hai ulteriori domande o hai bisogno di assistenza, non esitare a contattarci. Saluti a te, Tommy! 😊🌟🚀
the app is great, helps with order sorting, but needs some tweaking, i flagged the issues to emma who was very supportive ,.
Hello Cayron Travel!
Thank you so much for giving us such wonderful words.
Our Team here is very delighted to see your comment, especially Emma. We always would like to provide you the best service that you deserve.
Please feel free to contact us if you need our assistance!
Omega-Order Tracking has been nothing short of amazing. I have used quite a few other tracking apps before and while they served their purpose I honestly wasn’t impressed. I appreciate the simplicity yet usefulness of this app. The tracking page integrates perfectly with my shop and it was super easy to do. They have two options one being just the area to type in the tracking and order information to search and a more advanced option where you can even show your collections and customers can click to shop from there. I was able to be a part of a usar campaign they are doing which involved a 60 min call on how their app is doing and how they can improve and it was great! I appreciate the fact that they want to know what us as the merchant want and need in ours stores versus just guessing. Within a day they had already integrated some of the things we talked about. I am beyond pleased and grateful to have found this app. It is a MUST have in your store. the price I comparison with others is a no brainer. Quality no brainer. Customer service, no brainer. All in all a no brainer. :). Looking forward to all the new things they are implementing
Hi Little Gents Closet,
Thank you so much for spending your time leaving us such wonderful words. We understand that you have many options in the marketplace, and are pleased that you have made our app your premier choice for using. We always want to help you as much as we can.
Please let us know if you need any further assistance from us.
Thank you again for your comment and have a great day!
Best regards,
Omega Team
I am using this app for nearly 6 months. They are doing great in terms of tracking. Their customer support was making fabulous solutions for the issues.
Lots of love and Thank you so much 💙💚💛🧡 . Your review is so helpful for new apps like Order Tracking. We loved reading it and we hope you keep seeing exceptional value from the app.
Cheers from the Omega Support Team 🥰
Super bien ! le support Omega est réactif et rapide ils nous écoutent et nous aide, très bonne application merci ! :)
Bonjour,
Merci beaucoup pour votre avis 5 étoiles ! Nous partagerons cela avec l'équipe du magasin pour leur faire savoir qu'il faut continuer le travail incroyable
Faites-nous savoir chaque fois que vous avez des questions sur l'application.
Meilleures salutations!
Kaylee - Équipe Omega
The app is great. it helped me to solve the tracking order problem well. nice friendly interface. very nice. I recommend everyone to use it.
Hi Doraemon
Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out!
Kaylee - Omega Team
The performance of the APP is good. And the service is excellent. Any reasonable request can be helped. It's a really good tracking app to recommend.
Hi Keychron
Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Kaylee - Omega Team
woorden schieten mij te kort dit is wat ik service noem ze helpen mijn zelf met mijn webwinkel en nemen dingen met mij door
Hallo, heel erg bedankt dat je de tijd hebt genomen om feedback te geven. We zijn zo blij dat je onze app 5 sterren geeft, omdat we ernaar streven om dat voor al onze klanten te bieden. We waarderen uw tijd om zulke vriendelijke woorden achter te laten!
totally cool. I think it will add real value to the customer experience.
Kudos to Joel Williams for telling me about it.
Hi! You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to serve you.