Synctrack Order Tracking

Synctrack Order Tracking

Reviews (206)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective order tracking system, noting it significantly enhances customer satisfaction by reducing inquiries with a self-service tracking page. The customizable page supports multiple couriers and offers real-time updates, integrating seamlessly into Shopify stores. Merchants also praise the exceptional customer service, especially applauding team members Tracy and Joy for their quick and effective support. The app is appreciated for its easy setup and user-friendly interface, making it a valuable tool for improving customer service and operational efficiency.

December 17, 2021

This app is by far the best shopify tracking app to date, and it's free! Very nice job, I love the detailed analytics of carrier status and shipment times. The customer-facing dashboard is very user-friendly as well. Thanks so much!

Alpine Ridge Outfitters
United States
14 minutes using the app
Synctrack replied December 19, 2021

Hi Alpine Ridge Outfitters

We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team

January 5, 2022

Trying to use this app, will review it later!
Trying to use this app, will review it later!
Trying to use this app, will review it later!

DBPOWER
United States
3 minutes using the app
Synctrack replied January 6, 2022

Hi DBPOWER

Thank you for taking the time to provide a rating.
Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
If you need our help in any case, we are available here to help you.

Hope your day is as awesome as you!
Kaylee - Omega Team

January 26, 2022

The cheapest and the cutest I've seen so far. I hope it gets better and better! The rest of the order tracking apps offer smaller quantity and not a good interface

Paint Pattern
United States
Synctrack replied January 26, 2022

Hi Paint Pattern

We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team

June 17, 2024

WeedZone
Portugal
3 days using the app
Synctrack replied June 21, 2024

Synctrack Order Tracking app: Thank you for the 5-star rating! We're delighted that you had an excellent experience with our service. If you have any more feedback or need further assistance, feel free to let us know. 😊🌟

June 3, 2024

ZENZING
United States
1 day using the app
Synctrack replied June 7, 2024

Thank you for the 5-star rating for Synctrack Order Tracking app! 🌟 We're thrilled to know you're satisfied with our service. If you have any feedback or questions, feel free to let us know. We're here to ensure your tracking experience is top-notch! 🚀

February 4, 2024

MugenSense
Canada
5 months using the app
Synctrack replied February 8, 2024

⭐️⭐️⭐️⭐️⭐️ Thank you for the glowing 5-star review! 🌟 We're thrilled that you enjoyed our service. If you have any further feedback or needs, please feel free to let us know. Your satisfaction is our top priority! 🚀😊