Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient customer service, user-friendly interface, and seamless Shopify integration. They appreciate its ability to manage multiple tracking links and provide real-time updates on a single page. The app's customization options, including personalizing the tracking page, are also valued. It's noted for reducing customer queries and disputes, and is praised for its affordability and value for money, making it a beneficial tool for businesses.

July 28, 2021

downloaded twice but for a reason app did not work. probably there is a technical issue which needs to be looked at.

Drinky
United Kingdom
2 days using the app
Synctrack replied July 29, 2021

Dear customer,
Thanks for taking the time to share us your experience with our app and we are sorry for any inconvenience caused to you.
We have fixed it, it's due to the old data saved on the system.
Could you please check again?
We tried to contact you via email and phone but haven't seen your reply yet. Please reply us and let us know if you have any questions.
We hope to have a chance to work with you.
Best regards,
Omega Team

December 17, 2021

This app is by far the best shopify tracking app to date, and it's free! Very nice job, I love the detailed analytics of carrier status and shipment times. The customer-facing dashboard is very user-friendly as well. Thanks so much!

Alpine Ridge Outfitters
United States
14 minutes using the app
Synctrack replied December 19, 2021

Hi Alpine Ridge Outfitters

We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team

January 5, 2022

Trying to use this app, will review it later!
Trying to use this app, will review it later!
Trying to use this app, will review it later!

DBPOWER
United States
3 minutes using the app
Synctrack replied January 6, 2022

Hi DBPOWER

Thank you for taking the time to provide a rating.
Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
If you need our help in any case, we are available here to help you.

Hope your day is as awesome as you!
Kaylee - Omega Team

January 26, 2022

The cheapest and the cutest I've seen so far. I hope it gets better and better! The rest of the order tracking apps offer smaller quantity and not a good interface

Paint Pattern
United States
Synctrack replied January 26, 2022

Hi Paint Pattern

We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team

February 4, 2024

MugenSense
Canada
5 months using the app
Synctrack replied February 8, 2024

⭐️⭐️⭐️⭐️⭐️ Thank you for the glowing 5-star review! 🌟 We're thrilled that you enjoyed our service. If you have any further feedback or needs, please feel free to let us know. Your satisfaction is our top priority! 🚀😊