Synctrack Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (206)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective order tracking system, noting it significantly enhances customer satisfaction by reducing inquiries with a self-service tracking page. The customizable page supports multiple couriers and offers real-time updates, integrating seamlessly into Shopify stores. Merchants also praise the exceptional customer service, especially applauding team members Tracy and Joy for their quick and effective support. The app is appreciated for its easy setup and user-friendly interface, making it a valuable tool for improving customer service and operational efficiency.
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Been looking for a tracking app for awhile. Omega is just spot on! Great and fast support, and also very generous 150 tracking quota on free plan! I recommend this app strongly!
Hi Reyrr Athletics,
Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Kaylee - Omega Team
Very useful to find the AWB tracking order details. Really this is one stop solutions for ecommerce + integrated shipment order tracking system.
I use the app, and it works perfectly. It is very simple to use and the support is very helpfull. I recommend this app
Le suivi est très bien fait, on peut facilement customiser la page et il y a un très bon support client, je recommande !!!
Merci beaucoup pour votre affirmation 🔥 🔥. C'est une grande motivation pour nous. ❤️🙆♀️
N'espère rien d'autre que la croissance de ton entreprise 🔥🚀
Bravo de l'équipe d'assistance d'Omega 🥰
Good service and help by Rosie! Like the way she works. ALs the app is very good and helps customers.
Hearing the positive feedback from you made my day 💙💚💛🧡 Hope for nothing but your business’s growth 🔥🚀
This application must be present in your store to facilitate the customer to track his shipment and trust your store
You’re so nice 💙💚💛🧡Thanks big time for your kind words for our app. Hope for nothing but your business’s growth 🔥🚀
Cheers from the Omega support team 🥰
Awesome app. Solved a big issue I had with shipments coming from China. It will help you customized most of its features. Great customer service.
Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!
So far i havent been able to fully test the app but based on my experience up to this point it is very good.
Hi Your Source, Your Choice
Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team
Its a very good, well balanced app for Order Tracking. Most important thing is their Support. I was confused and I was getting some error but Stella helped me a lot to resolve them as quickly as possible. Very good support. Probably one of the best support I have seen on Shopify. Thanks
Hi ZYANNA,
Thank you so much for taking the time to leave us such wonderful feedback. I'm so glad we were able to help you feel comfortable. I'm also happy that we were able to help you resolve your problem.
I'll be sure to relay your message to our whole team.
Thanks for placing your trust in us and your willingness to share.
Best,
Kaylee - Omega Team
They have a great support team with very fast response. I really like how you can customise what info to show to customers.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.