Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer service and seamless order tracking. It's praised for its user-friendly interface, real-time updates, and ability to handle multiple tracking links. The app's integration capabilities and value for money are also appreciated. Suitable for businesses of all sizes, it's considered a must-have for its support of multiple courier services and customizable tracking page.

August 4, 2022

Had a question about the app & support replied to me straight away. Tracy was very helpful & a pleasure to speak to.

Flora By Millie
Australia
5 months using the app
Synctrack replied August 5, 2022

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
_Cheers from Tracy_

February 2, 2023

Tracy and agent with Omega was very Helpful and pleasant to work with. 10/10. i was trying to figure out Track and trace feature.

The YouStore
Ireland
5 months using the app
Synctrack replied February 2, 2023

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Omega - Order Tracking app. We look forward to serving you for many years to come!

January 9, 2023

very recommend! I'm happy with this apps. Support is helpful, easy to use. Got good support from them

Customizeaf™
United States
5 months using the app
Synctrack replied January 9, 2023

You're amazing for your affirmation🥰🥰🥰! Thank you for your kind words - our support team truly appreciates when users like you have a great experience with Order Tracking 🙏🏻😊🙏🏻😊🙏🏻😊 .

January 18, 2022

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eyrad
Jordan
5 months using the app
Synctrack replied January 18, 2022

Hi eyrad,

Thank you so much for your 5-star review! If there is anything else we can do better to assist you, please feel free to let us know.
Thank you again for your support and have a nice day!
Best regards,
Kaylee - Omega Team

November 6, 2021

the app is great, helps with order sorting, but needs some tweaking, i flagged the issues to emma who was very supportive ,.

Cayron Travel
United Kingdom
5 months using the app
Synctrack replied November 7, 2021

Hello Cayron Travel!

Thank you so much for giving us such wonderful words.
Our Team here is very delighted to see your comment, especially Emma. We always would like to provide you the best service that you deserve.

Please feel free to contact us if you need our assistance!

October 25, 2021

Omega-Order Tracking has been nothing short of amazing. I have used quite a few other tracking apps before and while they served their purpose I honestly wasn’t impressed. I appreciate the simplicity yet usefulness of this app. The tracking page integrates perfectly with my shop and it was super easy to do. They have two options one being just the area to type in the tracking and order information to search and a more advanced option where you can even show your collections and customers can click to shop from there. I was able to be a part of a usar campaign they are doing which involved a 60 min call on how their app is doing and how they can improve and it was great! I appreciate the fact that they want to know what us as the merchant want and need in ours stores versus just guessing. Within a day they had already integrated some of the things we talked about. I am beyond pleased and grateful to have found this app. It is a MUST have in your store. the price I comparison with others is a no brainer. Quality no brainer. Customer service, no brainer. All in all a no brainer. :). Looking forward to all the new things they are implementing

Little Gents Closet
United States
5 months using the app
Synctrack replied October 26, 2021

Hi Little Gents Closet,

Thank you so much for spending your time leaving us such wonderful words. We understand that you have many options in the marketplace, and are pleased that you have made our app your premier choice for using. We always want to help you as much as we can.
Please let us know if you need any further assistance from us.
Thank you again for your comment and have a great day!

Best regards,
Omega Team

January 9, 2022

The app is great. it helped me to solve the tracking order problem well. nice friendly interface. very nice. I recommend everyone to use it.

Doraemon
United States
5 months using the app
Synctrack replied January 11, 2022

Hi Doraemon

Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out!

Kaylee - Omega Team

June 16, 2022

I am using this app for nearly 6 months. They are doing great in terms of tracking. Their customer support was making fabulous solutions for the issues.

The Objects
India
5 months using the app
Synctrack replied June 17, 2022

Lots of love and Thank you so much 💙💚💛🧡 . Your review is so helpful for new apps like Order Tracking. We loved reading it and we hope you keep seeing exceptional value from the app.
Cheers from the Omega Support Team 🥰

December 22, 2021

Super bien ! le support Omega est réactif et rapide ils nous écoutent et nous aide, très bonne application merci ! :)

UniPods - Écouteurs Bluetooth AirPods Apple
France
5 months using the app
Synctrack replied December 22, 2021

Bonjour,
Merci beaucoup pour votre avis 5 étoiles ! Nous partagerons cela avec l'équipe du magasin pour leur faire savoir qu'il faut continuer le travail incroyable
Faites-nous savoir chaque fois que vous avez des questions sur l'application.
Meilleures salutations!
Kaylee - Équipe Omega

March 27, 2024

A great and kind support, thanks to Vincent for his perfect help. appreciated

Jolia
United Kingdom