Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient customer service, user-friendly interface, and seamless Shopify integration. They appreciate its ability to manage multiple tracking links and provide real-time updates on a single page. The app's customization options, including personalizing the tracking page, are also valued. It's noted for reducing customer queries and disputes, and is praised for its affordability and value for money, making it a beneficial tool for businesses.

January 13, 2022

I just downloaded the software I hope it is the end of my problems. There are tracking numbers that track 17 detects and other apps do not detect and this creates a mess. And of course informing the customer where the package is is very important.

maxzol
United States
10 months using the app
Synctrack replied January 13, 2022

Hi maxzol
We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app.
Best regards!
Kaylee - Omega Team

March 14, 2022

Great from now. Really get what I need and am friendly with small businesses. Cheap and Useful. Like it.

北美零食批发
United States
10 months using the app
Synctrack replied March 14, 2022

Hi 北美零食批发

Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Kaylee - Omega Team

January 20, 2022

The app is amazing, it does what it is supposed to and has many customization options. All of this without coding. If you still have questions, a competent and helpful support is available very quickly.

HOMETIFUL
Germany
10 months using the app
Synctrack replied January 20, 2022

Hi HOMETIFUL,

Thank you for sharing a review of your recent experience. Our team here at Omega is
committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you.
If you need any further assistance with our app, we are here :D

Best regards,
Kaylee - Omega Team

January 27, 2022

Looks good so far, easy enough to setup and gives a professional look to my store. I like that it's able to sync up my old orders for up to 2 months.

SolarStyle.net
United Kingdom
9 months using the app
Synctrack replied January 28, 2022

Hi SolarStyle.net

Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out!

Kaylee - Omega Team

December 27, 2022

Tracy did an awesome job helping me doing the setup for this app, i was happy chatting with her and will always come back.

Dazpy
United States
9 months using the app
Synctrack replied December 27, 2022

Thanks a million for leaving a 5-star review 🙌🙏🏻🙌🙏🏻. We will share this with the whole team to let them know to keep up the amazing work.

January 24, 2022

very good application, all procedures are simple to set up, people are present if we have any problem. I recommend this application

Ring light Italia
France
9 months using the app
Synctrack replied January 24, 2022

Hi Ring light Italia

We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team

September 13, 2022

Support team was so helpful Support team was so helpful Support team was so helpful Support team was so helpful

Utoper
United States
9 months using the app
Synctrack replied September 14, 2022

How lovely and sweet you are!🌞 Our team is really impressed with the positive things you shared about our app and support service. 🙏🏻😊🙏🏻😊🙏🏻😊. Let’s rock together 🔥🚀

March 18, 2022

The support person was very helpful and fixed a bunch of things that weren't simple to do. Great service.

NatureBed
Australia
9 months using the app
Synctrack replied March 18, 2022

Hi NatureBed
Thank you so much for your 5-star review! We will share this with our team to let them know to keep up the amazing work
Let us know whenever you have any questions about the app.
Best regards!
Kaylee - Omega Team

July 13, 2022

found customer service really good and they managed to resolve my issue with shipping notifications which i was not really sure about when it comes to how, what, and when

Bamboo Laboratory
Australia
9 months using the app
Synctrack replied July 14, 2022

Wowowwww you’re so niceeee ! Thanks for your amazing review 🤗 🥰 Hope for nothing but your business’s growth 🔥🚀
Cheers from Omega support team 🥰

August 2, 2022

Best app for tracking orders and very good customer support. It will help us a lot to decrease our dispute rate. Thanks!

Antonio & Co
France
8 months using the app
Synctrack replied August 3, 2022

So glad to hear you had a 5-star experience! 🚀🚀🚀 Thanks so much for the positive review and feedback! 🤩
Best wishes,
The Omega Support team