Overall rating
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless tracking, user-friendly interface, and customizable tracking page. It supports numerous shipping services and provides detailed tracking updates. The customer service is exceptional, with several representatives receiving special mentions. The app is cost-effective and includes features like email notifications and manual order status changes. It has helped reduce dispute rates and improve customer experience, thereby boosting customer trust and satisfaction.

April 24, 2023

Highly recommended.
Well organized and easy to use for customer.
Shopify newbies def should use this app

ストアール | StoR
4 months using the app
Omega replied April 24, 2023

You're amazing for your affirmation🥰🥰🥰! Thank you for your kind words - our support team truly appreciates when users like you have a great experience with Order Tracking 🙏🏻😊🙏🏻😊🙏🏻😊 .

October 31, 2022

woorden schieten mij te kort dit is wat ik service noem ze helpen mijn zelf met mijn webwinkel en nemen dingen met mij door

4 months using the app
Omega replied October 31, 2022

Hallo, heel erg bedankt dat je de tijd hebt genomen om feedback te geven. We zijn zo blij dat je onze app 5 sterren geeft, omdat we ernaar streven om dat voor al onze klanten te bieden. We waarderen uw tijd om zulke vriendelijke woorden achter te laten!

November 18, 2022

very goooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooood

Smart cleaner
About 1 month using the app
Omega replied November 20, 2022

Hi. We sincerely appreciate you taking the time to share with us your experience at. On behalf of our entire team, thank you for allowing us to support you.

March 1, 2023

Un souci de paramétrage de langue et j'ai bénéficié de l'assistance de Tracy qui a résolu mon souci très professionnellement.

Merci Tracy

27 days using the app
Omega replied March 2, 2023

Voir que vous avez vécu une expérience 5 étoiles est la meilleure chose que nous puissions espérer ! Votre avis compte beaucoup pour nous. Merci d'avoir choisi notre application. Nous sommes impatients de vous servir pendant de nombreuses années à venir!

February 10, 2023

jätte bra app och snälla team som hjälper direkt när man behöver

2 days using the app
Omega replied February 12, 2023

Tack för att du tog dig tid att lämna denna recension. Vi uppskattar chansen att stötta våra kunder med utmärkta upplevelser så din feedback är en så stor motivation för oss att tillhandahålla enastående tjänster!

September 13, 2022

Support team was so helpful Support team was so helpful Support team was so helpful Support team was so helpful

United States
9 months using the app
Omega replied September 14, 2022

How lovely and sweet you are!🌞 Our team is really impressed with the positive things you shared about our app and support service. 🙏🏻😊🙏🏻😊🙏🏻😊. Let’s rock together 🔥🚀

August 24, 2022

I've used Omega's multiple apps and multiple stores and it's been very helpful to my business! Finally, thanks Anna for your support and helping my business, thanks!

United Kingdom
7 months using the app
Omega replied August 25, 2022

What a wonderful review! ✨ This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback. 😊
Much appreciated,

August 2, 2022

Best app for tracking orders and very good customer support. It will help us a lot to decrease our dispute rate. Thanks!

Antonio & Co
9 months using the app
Omega replied August 3, 2022

So glad to hear you had a 5-star experience! 🚀🚀🚀 Thanks so much for the positive review and feedback! 🤩
Best wishes,
The Omega Support team

July 7, 2022

Help me a lot in saving cost comparing others apps. Very detail dashboard, functioning. Good template

New Top Deal
United States
11 months using the app
Omega replied July 7, 2022

Yeahhhh You’re awesome 💙💚💛🧡 We will share this with our team to let them know to keep up the amazing work
Thank You so much for your words! 🙏🏻😊🙏🏻😊🙏🏻😊

July 13, 2022

found customer service really good and they managed to resolve my issue with shipping notifications which i was not really sure about when it comes to how, what, and when

Bamboo Laboratory
9 months using the app
Omega replied July 14, 2022

Wowowwww you’re so niceeee ! Thanks for your amazing review 🤗 🥰 Hope for nothing but your business’s growth 🔥🚀
Cheers from Omega support team 🥰