Overall rating
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
August 26, 2022

This app has all the features I need to track order for my customers and it has been helpful for my business. I required some assistance to set up and get the app running smoothly with my theme and the app support team, Anna and Zroes was extremely helpful, patient and polite with their assistance. Highly recommended

Saudi Arabia
Time spent using app: 11 days
Omega replied August 29, 2022

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Omega - Order Tracking app. We look forward to serving you for many years to come!

August 24, 2022

I've used Omega's multiple apps and multiple stores and it's been very helpful to my business! Finally, thanks Anna for your support and helping my business, thanks!

United Kingdom
Time spent using app: 7 months
Omega replied August 25, 2022

What a wonderful review! ✨ This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback. 😊
Much appreciated,

August 13, 2022

They have really amazing customer services & the app features it’s perfect I highly recommend to you guys you should try it once

Time spent using app: About 2 months
Omega replied August 15, 2022

Thank you so much for this 5-star review. We appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

August 4, 2022

Had a question about the app & support replied to me straight away. Tracy was very helpful & a pleasure to speak to.

Flora By Millie
Time spent using app: 5 months
Omega replied August 5, 2022

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
_Cheers from Tracy_

August 2, 2022

Best app for tracking orders and very good customer support. It will help us a lot to decrease our dispute rate. Thanks!

Antonio & Co
Time spent using app: 9 months
Omega replied August 3, 2022

So glad to hear you had a 5-star experience! 🚀🚀🚀 Thanks so much for the positive review and feedback! 🤩
Best wishes,
The Omega Support team

July 28, 2022

This is great if you would like to update your shoppers with generic info, such as "in transit" while not showing every detail. You can also hide the tracking history, so if you wish not to display locations, you can. Support is very kind and responding fast.

Nappies n Stuff
Time spent using app: 3 months
Omega replied July 29, 2022

Yeahhhh You’re awesome 💙💚💛🧡 We will share this with our team to let them know to keep up the amazing work
Thank You so much for your words! 🙏🏻😊🙏🏻😊🙏🏻😊

July 27, 2022

The customer services is fast and very charismatic. Tracy and Kaylee helped me setup and navigate through the tracking page setup, big thanks to them!

United States
Time spent using app: About 2 hours
Omega replied July 28, 2022

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

July 19, 2022

Le suivi est très bien fait, on peut facilement customiser la page et il y a un très bon support client, je recommande !!!

Time spent using app: 4 months
Omega replied July 20, 2022

Merci beaucoup pour votre affirmation 🔥 🔥. C'est une grande motivation pour nous. ❤️🙆‍♀️
N'espère rien d'autre que la croissance de ton entreprise 🔥🚀
Bravo de l'équipe d'assistance d'Omega 🥰

July 13, 2022

First time i used tracking software this apps is very good with best help assistance system. best apps

United States
Time spent using app: About 6 hours
Omega replied July 14, 2022

Hearing the positive feedback from you made our day! 💙💚💛🧡 Hope for nothing but your business’s growth 🔥🚀

July 13, 2022

found customer service really good and they managed to resolve my issue with shipping notifications which i was not really sure about when it comes to how, what, and when

Bamboo Laboratory
Time spent using app: 9 months
Omega replied July 14, 2022

Wowowwww you’re so niceeee ! Thanks for your amazing review 🤗 🥰 Hope for nothing but your business’s growth 🔥🚀
Cheers from Omega support team 🥰