Synctrack Order Tracking

Synctrack Order Tracking

Reviews (201)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly appreciate the dedicated order tracking page that integrates directly into their stores, offering real-time updates and reducing customer inquiries. The app supports multiple courier services and allows customization of the tracking page to meet various business needs. Merchants find the interface user-friendly and efficient, especially for handling orders with multiple tracking links. Exceptional customer support is frequently highlighted, with team members like Tracy, Anna, and Rosie praised for their responsiveness and effective problem-solving skills.

March 26, 2024

Very helpful!

BoardKing
Greece
27 days using the app
Synctrack replied March 30, 2024

We're delighted to hear that you found our Omega Order Tracking Upsell app very helpful! 🌟 If you have any further questions or need assistance, feel free to reach out. We're here to ensure your success! 🚀

January 30, 2024

ottima assistenza di Joy,mi ha aiutato a inserire l'app all'interno del mio store e mi ha aiutato a inserire il pixel delle campagne pubblicitarie su shopify,ti ringrazio per la tua assistenza,molto gentile. LEI E IL SUO TEAM SANNO FARE IL SUO LAVORO AL MIGLIORE DEI MODI POSSIBILI,COMPLIMENTI E GRAZIE DI NUOVO. UN SALUTO TOMMY!

VINCENT OUTLET
Italy
About 2 months using the app
Synctrack replied February 2, 2024

Siamo felici di sentire che hai avuto un'ottima esperienza con Joy e il nostro team di assistenza! Grazie per i tuoi gentili complimenti. Se hai ulteriori domande o hai bisogno di assistenza, non esitare a contattarci. Saluti a te, Tommy! 😊🌟🚀

October 31, 2023

100 % recommended. This app is a must have for everybody who as a shopofy store.

Kaleido lab
Italy
About 1 month using the app
Synctrack replied November 1, 2023

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our app as 5 Star as we strive to provide just that for all our customers. We appreciate your time to leave such kind words!

February 26, 2024

Tracy was an amazing help! Best customer service I have witnessed. All my issues and concerns have been quickly solved with fast response and informative detail. I would recommend anyone who is looking to get their issues solved from her :)

NOOKS ADVENTURE
Canada
25 minutes using the app
Synctrack replied March 19, 2024

🌟 Thank you for your glowing review! Tracy truly shines ✨ as a beacon of excellent customer service. We're delighted to hear that she swiftly addressed all your concerns with such efficiency and detail. 🚀 We appreciate your recommendation and are thrilled to have provided you with a positive experience. Don't forget to check out our Omega Order Tracking Upsell app for even more convenience! 📦😊

October 30, 2023

The app offers excellent value for money, and the customer service experience with OMEGA is exceptional. Anna, the representative, was incredibly patient and guided me through the entire process step by step when I didn't know anything. Highly recommended.

Soto Studios
United States
About 1 hour using the app
Synctrack replied November 1, 2023

Thank you for taking the time to leave us such a fantastic review! We’re happy to know that you loved your experience with our app and the support team. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!

November 28, 2023

Best tracking app

Laranjou
Brazil
2 months using the app
Synctrack replied December 1, 2023

Thank you for your review! Providing top-notch tracking capabilities is our utmost priority, and we're delighted that we've been able to meet your expectations. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to ensure that you have the best tracking experience possible! 👍🚀

November 3, 2023

Excellent

TREND FUSION
India
3 months using the app
Synctrack replied November 9, 2023

Thank you for the excellent feedback! We're delighted to hear you had a positive experience. If you ever need further assistance, feel free to reach out. Cheers! 🌟😊

December 24, 2021

For those of you who are skeptical about trying this app. Don't be. It's a set it and forget it type of app that has helped us a great deal. Very detailed and intuitive and the team is always willing to help out if something seems challenging. What are you waiting for.?

ALLRJ
United States
About 3 years using the app
Synctrack replied December 24, 2021

Hi ALLRJ
We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team

October 13, 2023

Ứng dụng thật tuyệt vời, team kỹ thuật và tư vấn đều nhiệt tình và nhanh chóng. Tks team.

Eco Gifts Store
Vietnam
About 2 months using the app
Synctrack replied October 16, 2023

Cám ơn bạn và store đã sử dụng app và chia sẻ trải nghiệm tới cộng động merchants Shopify! Rất mong Omega team chúng mình sẽ tiếp tục được hỗ trợ bạn sử dụng app Order Tracking trong thời gian tới và thêm nhiều các app khác nữa!

June 11, 2021

Free app does all the work. Support was really great too, they solved my problem and helped me integrate it.

Cation Clothing
India
Over 2 years using the app