Synctrack Order Tracking

Synctrack Order Tracking

Reviews (213)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective order tracking and exceptional customer support. They appreciate the user-friendly interface, customizable tracking page that aligns with store branding, and seamless Shopify integration. The app supports multiple couriers and offers real-time updates, enhancing customer satisfaction. Merchants also value the quick problem resolution and cost-effectiveness, noting reduced chargebacks and disputes, which protect revenue and build customer ...

July 30, 2024

Great application. And the support team helped me to customize everything I want, pretty fastly.

Azenra
France
3 months using the app
Synctrack replied August 8, 2024

🌟 Thank you for your fantastic review! We're delighted to hear that you find the Synctrack Order Tracking app great and that our support team was able to help you customize ...

December 12, 2023

Joyce and her team helped me with my tracking page to customize it how I needed to. I have multiple suppliers shipping out items for a single order at different times, and customers were constantly asking me where certain parts of their order were, because some items arrive before others, and my previous tracking page only showed one tracking link.

This is the only tracking app that I know of ...

The Neutral Newborn
Canada
Almost 2 years using the app
Synctrack replied December 13, 2023

Thank you for your review! 🌟 We're glad to hear that Joyce and our team were able to customize your tracking page to display multiple tracking links for different suppliers 📦 ...

February 1, 2023

I have had a great experience with this app so far. Support has quickly assisted with providing customization to the app to better fit our website. Highly recommended!

Avanquil
United States
Almost 2 years using the app
Synctrack replied February 1, 2023

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything ...

June 28, 2021

Easy to use, enthusiastic support. Hope you can do more upsell or cross sell features in the track order page,

YeahhCustom
United States
Over 1 year using the app
Synctrack replied July 20, 2021

Hi YeahhCustom,

Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free ...

January 26, 2022

The performance of the APP is good. And the service is excellent. Any reasonable request can be helped. It's a really good tracking app to recommend.

Keychron | Wireless Mechanical Keyboards for Mac, Windows and Android
Hong Kong SAR
Over 1 year using the app
Synctrack replied January 26, 2022

Hi Keychron
Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to ...

December 17, 2021

Exceptionally outstanding customer service. I believe this app will help our customers in tracking their orders and will build their trust in our brand. Good App, Great guys.

Mahi Hypermarket
Pakistan
Over 1 year using the app
Synctrack replied December 17, 2021

Hi Mahi Hypermarket

Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything ...

September 28, 2023

nice customer service! quick response!

Redragonshop
United States
Over 1 year using the app
Synctrack replied September 29, 2023

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

July 22, 2021

great app, and great service! had some technical issue, and was resolved by customer service in 24hrs.

Zooomberg
India
Over 1 year using the app
Synctrack replied July 22, 2021

Hi Zooomberg,

Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to ...

May 11, 2021

This app is very good and light. It is very simple to use and enthusiastic support team. I recommend this app.

Mean BLVD
United States
Over 1 year using the app
September 13, 2021

The App serves everything you need! And this for free! But not enough they also provide outstanding support. 5/5 i recommend!

Annette von Qinao®
Germany
Over 1 year using the app
Synctrack replied September 14, 2021

Hi Annette von Qinao,

Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need ...