Synctrack Order Tracking

Synctrack Order Tracking

Reviews (213)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective order tracking and exceptional customer support. They appreciate the user-friendly interface, customizable tracking page that aligns with store branding, and seamless Shopify integration. The app supports multiple couriers and offers real-time updates, enhancing customer satisfaction. Merchants also value the quick problem resolution and cost-effectiveness, noting reduced chargebacks and disputes, which protect revenue and build customer trust.

June 11, 2024

Omega Order Tracking supports multiple courier services, making it versatile and suitable for businesses that ship with different carriers.

The Active Time
United States
About 2 months using the app
Synctrack replied June 17, 2024

Thank you for your feedback! 😊 We're thrilled that you find the Synctrack Order Tracking app versatile and suitable for your business needs with its support for multiple courier services. We aim to provide the best experience for businesses that ship with different carriers! 🚚🌟

May 1, 2024

Great customer service and quick response time. All questions about their app and integrations were answered with precision and in depth. The tracking app is amazing since it allows you to connect it directly to your store so customers dont have to leave your page. Amazing app. Definitely highly recommend. I am very satisfied with his service

Martzeal
United States
13 days using the app
Synctrack replied May 3, 2024

Thank you so much for your fantastic review of the Synctrack Order Tracking app! 🌟📦 We're thrilled to hear that you experienced great customer service and found our responses quick and informative. It’s great to know the app’s direct integration with your store adds value by keeping customers engaged on your page. We really appreciate your high recommendation and are so glad you're satisfied with our service. If you have any more questions or need further assistance, we're just a click away! Thank you for choosing Synctrack Order Tracking. 😊🚀

April 15, 2024

perfect, ASSISTANCE CLIENT DE QUALITE

Bleame-Lumina
Italy
2 months using the app
Synctrack replied April 16, 2024

🌟 Merci beaucoup pour votre retour positif ! 💼 Nous sommes ravis d'apprendre que vous avez trouvé notre assistance client de qualité. 🚀 Chez Synctrack Order Tracking app, nous nous efforçons toujours de fournir un service impeccable. N'hésitez pas à nous contacter si vous avez besoin d'aide supplémentaire ! 😊

May 18, 2024

very good experieecne with this application on my sellfront so far, it connects and sync and it saves me manual work.

Galactic Night Light
Mexico
6 months using the app
Synctrack replied May 25, 2024

🎉 That's fantastic to hear! 😊 We're thrilled you're having a very good experience with the Synctrack Order Tracking app on your Sellfront platform. 🚀📦 It's great to know that it saves you manual work by connecting and syncing seamlessly. Keep enjoying the convenience!

May 23, 2024

Thank you Joy for all your support and help, you truly are one of a kind and I can't express enough how grateful I am to you.

comfort me
Algeria
About 2 months using the app
Synctrack replied May 25, 2024

🌟 Thank you for the heartfelt appreciation! 😊 Joy is indeed a gem, and we're thrilled to hear that she provided exceptional support and assistance with the Synctrack Order Tracking app. 🚀💎 Your gratitude means the world to us! 🙏😊

August 9, 2024

Exceptional Customer Support – Highly Recommend!

I recently installed the Synctrack Order Tracking app, and I am thoroughly impressed.

The app itself is incredibly useful, but what really stood out to me was the customer support. I had the pleasure of working with an agent named Tracy, who was not only knowledgeable but also extremely patient and helpful throughout the entire setup process.

Tracy guided me step-by-step, making sure everything was perfectly configured to meet my needs. The support I received was top-notch, and it's clear that Synctrack values their customers. I highly recommend this app to anyone looking for reliable order tracking with exceptional customer service. Thanks, Tracy!

Chest of Toys
Australia
About 2 hours using the app
Synctrack replied August 23, 2024

Thank you for your amazing review! 🌟 We're thrilled to hear that the Synctrack Order Tracking app has impressed you, and we're especially pleased that Tracy provided exceptional customer support throughout your setup process. It's great to know that everything was configured perfectly to meet your needs. Your recommendation means a lot to us, and we're always here to help if you need anything else. Thanks again for choosing Synctrack and for your kind words! 😊👏

May 6, 2024

The customer support provided by AfterShip is exceptional. They are responsive and have been very helpful in addressing any questions or concerns we’ve had1.

Bookworm Corner
United States
3 months using the app
Synctrack replied May 10, 2024

Thanks for sharing your experience with Synctrack Order Tracking! We’re so glad to hear that our customer support team has been responsive and helpful in addressing your concerns. 🌟 Your satisfaction is our top priority, and it’s great to know we’re on the right track. If you have any more questions or need further assistance, we're always here to help. Thanks for choosing us, and happy tracking! 🚚💨

April 10, 2024

When I first downloaded the app it was working perfectly.
I had an issue with the app's code showing on the website, the developers fixed it ASAP.

YlvaCo
United States
8 days using the app
Synctrack replied April 13, 2024

We're glad to hear that our developers were able to swiftly address the issue with the app's code appearing on your website! 😊 At Omega Order Tracking Upsell, we're committed to providing seamless integration and excellent support to ensure your experience remains smooth. If you encounter any further issues or have any questions, please don't hesitate to reach out. We're here to help! 🛠️🌟

March 27, 2024

A great and kind support, thanks to Vincent for his perfect help. appreciated

Jolia
United Kingdom
2 months using the app
Synctrack replied March 30, 2024

We're thrilled to hear about your positive experience with our Omega Order Tracking Upsell app's support team, especially with Vincent! 🌟 Thank you for recognizing his kindness and perfect assistance. 💫 Your appreciation means a lot to us! If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help! 🚀

May 6, 2024

Very nice customer service and good app

LeLuxe Amsterdam
Netherlands
About 1 month using the app
Synctrack replied May 10, 2024

Thank you for your kind words about Synctrack Order Tracking! We're thrilled to hear that you're pleased with our customer service and enjoying the app. 😊 Your feedback is greatly appreciated, and we're here to assist whenever you need us. Keep enjoying the app, and thanks again for your support! 🌟📱