Synctrack AI Order Tracking
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their AI chatbot is absolutely amazing, will edit all the features you need instantly, from font to padding etc
Thank you so much for your awesome review! 😊
We’re thrilled to hear that you’re enjoying the AI chatbot and how quickly it helps customize everything — from fonts to spacing and more. That’s exactly the kind of smooth and flexible experience we aim to deliver!
If you ever need anything else or want to explore more features, we’re always here to help 🚀
The customer service representative was very helpful and kind.
Thank you so much for your kind feedback on Synctrack AI Order Tracking app 😊 We're delighted to hear our customer service representative could provide helpful and kind support for you. Creating a smooth and positive experience for our merchants is always our goal, so your words truly mean a lot to our team 💙🚀
Great service
Thank you so much for your kind feedback on Synctrack AI Order Tracking app 😊 We're delighted to hear you had a great service experience with our team. Your support means a lot to us and motivates us to keep providing reliable solutions and helpful assistance for merchants every day 🚀💙
Tracking works fine, but the app is missing a pretty basic feature. It doesn't transmit the delivery status to Shopify, which makes no sense since the app already has that info. I reached out to support, and they said, "it's not part of our app's scope" and refused to implement it. That's disappointing since this is a standard feature for any tracking app.
Hi there,
Thank you for taking the time to share your feedback. We’re sorry to hear that our app didn’t meet your expectations and understand how important it is for you to have delivery status updates transmitted to Shopify. However, our app is designed specifically to display a tracking page on your store for your customers and to show order tracking statuses within our app. It’s not intended to sync delivery statuses to the Shopify Admin.
While this feature is not currently part of our app’s scope, we truly appreciate your suggestion and will pass it along to our development team to check further. We’re always looking for ways to improve and provide the best experience for our users.
If there’s anything else we can assist you with or if you have further feedback, please don’t hesitate to reach out to our support team. We value your input and hope to have the opportunity to better serve you in the future.
Best regards,
Kaylee from Synctrack team
Joyce and her team helped me with my tracking page to customize it how I needed to. I have multiple suppliers shipping out items for a single order at different times, and customers were constantly asking me where certain parts of their order were, because some items arrive before others, and my previous tracking page only showed one tracking link.
This is the only tracking app that I know of that can handle showing ALL of the different tracking links and transit details on one page. Thank you Omega team!
Thank you for your review! 🌟 We're glad to hear that Joyce and our team were able to customize your tracking page to display multiple tracking links for different suppliers 📦🚚🗺️. We appreciate your recognition of our app's unique capability. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you again for your feedback! 🌟🙌
Awesome product very good for tracking packages and creating a tracking page branded to your store, But I must say the support is the best out there way better then anything you get from anywhere else. So dont try the rest just get the best and be done! This is from Petmegamart.com and questions just ask us this is a real review.
Wow, thank you so much for the incredible review! 🙌🔥
We’re thrilled to hear the tracking features and branded tracking page are delivering real value for your store. And your words about our support team truly mean the world to us, providing fast, reliable, and genuinely helpful service is exactly what we strive for every single day.
A big thank you to Petmegamart.com for sharing your experience and recommendation! We’re grateful for your trust, and we’re always here whenever you need us. 🚀
Großartiger Support, der einem bei der ganzen Einrichtung unterstützt und einem wichtige Tipps gibt, wie man bei Paypal mit möglichst guten Argumenten seine Geld schnell ausgezahlt bekommt. Absolute Weiterempfehlung!
Vielen herzlichen Dank für Ihre tolle Rückmeldung! 🙌
Es freut uns sehr, dass Sie unseren Support als hilfreich bei der Einrichtung und bei den wichtigen Hinweisen zu PayPal erlebt haben. Gerade in solchen Situationen ist es uns wichtig, Sie bestmöglich zu unterstützen und mit klaren, hilfreichen Informationen zur Seite zu stehen.
Vielen Dank auch für Ihre Weiterempfehlung, das bedeutet uns wirklich viel! Wenn Sie weitere Fragen haben, sind wir jederzeit gerne für Sie da. 🚀
Best, I have been using this sync the beginning and will continue to support them. Tra My was fantastic and efficient! Thank you again.
That’s wonderful to hear — thank you for your continued support! 😊
We’re really happy to know that Synctrack AI Order Tracking app has been reliable for you from the very beginning and that you plan to keep using it. Long-term trust like this means a lot to our team.
A big thank-you as well for the shout-out to Tra My — her efficiency and dedication truly make a difference 💙 We appreciate you choosing Synctrack AI Order Tracking app and supporting us along the way! 🚀
tracy is a amazing helper and she guided me to setup the entire app
Thank you so much for your feedback 😊
We’re really happy to hear that Tracy guided you through setting up the entire Synctrack AI Order Tracking app and provided such amazing help. Making sure merchants feel confident and fully supported during setup is something we truly care about 📦✨
Your kind words mean a lot to Tracy and our whole team. If you ever need further assistance or want to explore more features of Synctrack AI Order Tracking app, please feel free to reach out anytime. We’re always here to help 🚀💙
nice app and good service :)
Thank you so much for your kind review! 💙😊
We're so happy to hear that you're enjoying Synctrack AI Order Tracking app and that you've had a great experience with both the app and our service. Providing an easy, reliable tracking solution backed by responsive support is exactly what we aim for.
Your support means a lot to our team and motivates us to keep improving every day. Thank you for choosing Synctrack AI Order Tracking app, and we're always here if you need any assistance. Wishing you continued success with your store! 🚀
