Synctrack Order Tracking

Synctrack Order Tracking

Reviews (213)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective order tracking and exceptional customer support. They appreciate the user-friendly interface, customizable tracking page that aligns with store branding, and seamless Shopify integration. The app supports multiple couriers and offers real-time updates, enhancing customer satisfaction. Merchants also value the quick problem resolution and cost-effectiveness, noting reduced chargebacks and disputes, which protect revenue and build customer ...

October 13, 2024

I asked for assistance from the Live Chat and received my resolution immediately from Joy. Thank you!

LuxurLove
United States
About 23 hours using the app
Synctrack replied October 16, 2024

Thank you for your feedback! 😊 We're glad Joy could assist you quickly. If you need any more help, feel free to reach out! 🌟

October 24, 2024

Omega is the best. I have most of their apps already installed on my store . This app tracking rock. My big thanks to Tracy and the team for helping in customizing the app on my store. Very supportive and helpful team. Keep up the great work

Folmoda.com
Jordan
About 1 hour using the app
Synctrack replied October 28, 2024

Thank you for being such a loyal user of Omega apps! 🌟 We’re thrilled that the Synctrack Order Tracking app is rocking your store and that Tracy and the team could help with ...

July 26, 2024

I think this software is very good. I'm not a VIP, but their customer service and technical teams treat you like a VIP. Additionally, their customer service responses are very warm and efficient, which is rare. The efficiency in handling issues is also very fast. I highly recommend this software.

我的商店
United States
7 months using the app
Synctrack replied July 30, 2024

Thank you so much for your wonderful feedback! 🌟 We're thrilled to hear that our customer service and technical teams have made you feel like a VIP and that you're impressed ...

August 5, 2021

Very easy setup! This tracking app has all the essentials. It isn't overcomplicated with unnecessary features. You don't need anything else!

Julianna Beauty
United States
Over 3 years using the app
Synctrack replied August 9, 2021

Hi Julianna Beauty,

Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel ...

December 24, 2021

For those of you who are skeptical about trying this app. Don't be. It's a set it and forget it type of app that has helped us a great deal. Very detailed and intuitive and the team is always willing to help out if something seems challenging. What are you waiting for.?

ALLRJ
United States
About 3 years using the app
Synctrack replied December 24, 2021

Hi ALLRJ
We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free ...

September 13, 2022

Support team was so helpful Support team was so helpful Support team was so helpful Support team was so helpful

Utoper
United States
About 3 years using the app
Synctrack replied September 14, 2022

How lovely and sweet you are!🌞 Our team is really impressed with the positive things you shared about our app and support service. 🙏🏻😊🙏🏻😊🙏🏻😊. Let’s rock together 🔥🚀

August 22, 2024

Great customer service! Joy is a always there to help and the app itself works flawlessly.

Glimira Jewelry
United States
25 days using the app
Synctrack replied August 23, 2024

Thank you for the kind words! 😊 We're thrilled to hear that you're enjoying the Synctrack Order Tracking app and that Joy has been consistently helpful. We're here to ensure ...

December 16, 2022

Best app and support. They include many integrations and easy to use. This app has helped our customers to track orders accurately.

Andamen
India
Over 2 years using the app
Synctrack replied December 16, 2022

Hi, it’s great to hear that you had a positive experience with the Omega Order Tracking app. Our team will be happy to hear that their hard work has paid off! If there’s ...

June 11, 2021

Free app does all the work. Support was really great too, they solved my problem and helped me integrate it.

Cation Clothing
India
Over 2 years using the app
April 5, 2022

Super easy to install. The customized page is a very nice feature. When I had a question Tracy was very helpful.

WhatNaturalsLove.com
United States
Over 2 years using the app
Synctrack replied April 5, 2022

Wowowwww you’re so niceeee ! Thanks for your amazing review 🤗 🥰 Hope for nothing but your business’s growth 🔥🚀
Cheers from Tracy 🥰