Synctrack Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (207)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its effective order tracking system, noting it significantly enhances customer satisfaction by reducing inquiries with a self-service tracking page. The customizable page supports multiple couriers and offers real-time updates, integrating seamlessly into Shopify stores. Merchants also praise the exceptional customer service, especially applauding team members Tracy and Joy for their quick and effective support. The app is appreciated for its easy setup and user-friendly interface, making it a valuable tool for improving customer service and operational efficiency.
Refine
-
By rating
I am just starting out on this app. So far it has been very helpful and easy to us. Will update at a later time.
Hi Word Brand,
Thank you for taking a moment to share your experience at Omega. We’re proud to deliver great value to our customers, so we’re delighted that you found our app to be helpful and easy.
Please reach out to us if you need any further assistance!
Sincerely,
Kaylee - Omega team
Very good and easy to use app, with a beautiful tracking page and many useful features that are easy to set up
Hi Ashour Shoes
Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team
Had a question about the app & support replied to me straight away. Tracy was very helpful & a pleasure to speak to.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
_Cheers from Tracy_
Tracy and agent with Omega was very Helpful and pleasant to work with. 10/10. i was trying to figure out Track and trace feature.
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Omega - Order Tracking app. We look forward to serving you for many years to come!
very recommend! I'm happy with this apps. Support is helpful, easy to use. Got good support from them
You're amazing for your affirmation🥰🥰🥰! Thank you for your kind words - our support team truly appreciates when users like you have a great experience with Order Tracking 🙏🏻😊🙏🏻😊🙏🏻😊 .
7499fgregthgretghehtr
thertjokjoijorgjopgjrgjgkprkg[prgigjigjkg[rkgr
thertjokjoijorgjopgjrgjgkprkg[prgigjigjkg[rkgr
Hi eyrad,
Thank you so much for your 5-star review! If there is anything else we can do better to assist you, please feel free to let us know.
Thank you again for your support and have a nice day!
Best regards,
Kaylee - Omega Team
the app is great, helps with order sorting, but needs some tweaking, i flagged the issues to emma who was very supportive ,.
Hello Cayron Travel!
Thank you so much for giving us such wonderful words.
Our Team here is very delighted to see your comment, especially Emma. We always would like to provide you the best service that you deserve.
Please feel free to contact us if you need our assistance!
Omega-Order Tracking has been nothing short of amazing. I have used quite a few other tracking apps before and while they served their purpose I honestly wasn’t impressed. I appreciate the simplicity yet usefulness of this app. The tracking page integrates perfectly with my shop and it was super easy to do. They have two options one being just the area to type in the tracking and order information to search and a more advanced option where you can even show your collections and customers can click to shop from there. I was able to be a part of a usar campaign they are doing which involved a 60 min call on how their app is doing and how they can improve and it was great! I appreciate the fact that they want to know what us as the merchant want and need in ours stores versus just guessing. Within a day they had already integrated some of the things we talked about. I am beyond pleased and grateful to have found this app. It is a MUST have in your store. the price I comparison with others is a no brainer. Quality no brainer. Customer service, no brainer. All in all a no brainer. :). Looking forward to all the new things they are implementing
Hi Little Gents Closet,
Thank you so much for spending your time leaving us such wonderful words. We understand that you have many options in the marketplace, and are pleased that you have made our app your premier choice for using. We always want to help you as much as we can.
Please let us know if you need any further assistance from us.
Thank you again for your comment and have a great day!
Best regards,
Omega Team
I am using this app for nearly 6 months. They are doing great in terms of tracking. Their customer support was making fabulous solutions for the issues.
Lots of love and Thank you so much 💙💚💛🧡 . Your review is so helpful for new apps like Order Tracking. We loved reading it and we hope you keep seeing exceptional value from the app.
Cheers from the Omega Support Team 🥰
Super bien ! le support Omega est réactif et rapide ils nous écoutent et nous aide, très bonne application merci ! :)
Bonjour,
Merci beaucoup pour votre avis 5 étoiles ! Nous partagerons cela avec l'équipe du magasin pour leur faire savoir qu'il faut continuer le travail incroyable
Faites-nous savoir chaque fois que vous avez des questions sur l'application.
Meilleures salutations!
Kaylee - Équipe Omega