Synctrack Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (206)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its effective order tracking system, noting it significantly enhances customer satisfaction by reducing inquiries with a self-service tracking page. The customizable page supports multiple couriers and offers real-time updates, integrating seamlessly into Shopify stores. Merchants also praise the exceptional customer service, especially applauding team members Tracy and Joy for their quick and effective support. The app is appreciated for its easy setup and user-friendly interface, making it a valuable tool for improving customer service and operational efficiency.
Refine
-
By rating
easy to use , good one . +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Hi NBGAIA,
We’re so delighted to hear that you chose our app for your store!
It’s an honor to be a part of your business, and we hope your experience here made it extra special.
We wish you many more years of success and look forward to working with you for many years to come.
All the best,
Kaylee - Omega Team
Eine sehr sehr gute App für das Tracking . man kann alles individualisieren wie man es möchte und der Support ist sehr engagiert gerade Stacey hat immer schnell geantwortet und einem geholfen topp App möchte man nicht mehr ohne sein haha
Yeahhhh Du bist großartig 💙💚💛🧡 Wir werden dies mit unserem Team teilen, um sie wissen zu lassen, dass sie mit der großartigen Arbeit fortfahren können
Vielen Dank für Ihre Worte! 🙏🏻😊🙏🏻😊🙏🏻😊
very goooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooood
Hi. We sincerely appreciate you taking the time to share with us your experience at. On behalf of our entire team, thank you for allowing us to support you.
An excellent and simple app, and support is always with you if you need any help. I recommend it
💗💗💗 We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Many thanks for your kind words!
Great Customer support, Also great tracking app The support team helped me customize the tracking page.
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Omega - Order Tracking
app. We look forward to serving you for many years to come!
100 % recommended. This app is a must have for everybody who as a shopofy store.
Thank you so much for taking the time to provide feedback. We are so delighted that you rate our app as 5 Star as we strive to provide just that for all our customers. We appreciate your time to leave such kind words!
The app is great, the design is well done and the support is great. They made me a customization of the application quickly. I recommend 100%.
Hi I'm a Superhero
Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Kaylee - Omega Team
I just wanted to take a moment to express my gratitude for the wonderful assistance I received from the customer service representative at Omega Tracking. I was facing a bit of a snag while setting up the app, specifically with removing the Google Translate widget from my page. I reached out through their app chat system and was fortunate enough to connect with an incredibly friendly and helpful individual.
Not only did they patiently guide me through the steps to resolve the issue, but their warm and approachable demeanor truly made the entire experience pleasant. It's not every day you come across such great customer service, and I wanted to make sure their efforts didn't go unnoticed.
Thanks to their guidance, I was able to smoothly complete the setup process and provide my customers with the seamless tracking experience I had hoped for. I'm excited to see the positive impact this will have on my customers' shopping journey.
Once again, a big thank you to the Omega Tracking team and especially to the customer service representative who went above and beyond to assist me. Your support is greatly appreciated!
Thank you for taking the time to leave us such a fantastic review! We’re happy to know that you loved your experience with our app and the support team. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!
They are really good the customer service is fast and responsive and very helpful. Recommended integrating into your Shopify store.
Hi Tiny Family Tee,
Thank you so much for taking the time to leave us such wonderful feedback. I'm so glad we were able to help you feel comfortable. I'm also happy that we were able to help you resolve your problem.
I'll be sure to relay your message to our whole team.
Thanks for placing your trust in us and your willingness to share.
Best,
Kaylee - Omega Team
I had the pleasure of working with Tracy, who expertly assisted me in customizing my store's return and tracking pages. Her level of assistance was truly remarkable as she exhibited both helpfulness and amiability throughout the process. Additionally, her responsiveness to my inquiries was truly commendable. I found her to be an exceptional individual to seek assistance from. Furthermore, the app she assisted me with is a testament to its creators' consideration for the needs and preferences of store owners. As a matter of fact, I even suggested the implementation of a toggle button to block Chinese shipping names, to which she assured me that my feedback would be given due consideration.
Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!